My purchased items are not available in iTunes

None of my purchased items are showing up in the iTunes Store. Is anyone else having this problem, or is it just me? Thanks! This problem shows up on my iPhone 4S (with latest software update), Apple TV 3 (latest software update) and my MacBook Pro (latest software). I am getting the message, "You do not have any purchased movies available to download." The same is for my TV Shows and Music. I know for a fact that I have a lot of music, movies, and TV Shows purchased, and I have been able to view/listen to them before on my Apple TV.
Message was edited by: pauley79

There appears to be a problem in the iTunes Store, as it's happening for a number of people including me. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

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