My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere. Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year... any advice out there?

I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions. Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
As to your Home Sharing, there has been no change there. You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on. Keep in mind iTunes needs to be running on that computer at the same time.
Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer. Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot. Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

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I am trying to access my purchased TV shows on the Apple TV. It is saying that it cannot access itunes at this time. What can I do to correct?

I am trying to access my purchased tv shows on my Apple TV. It is stating that it cannot access and try again at a later time.

Hello, Msk5speed.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of your Apple TV and router can resolve this issue. If those steps do not resolve the issue, take a look at the attached two sections below.
Check the connections and inputs
Make sure the cables between your Apple TV and TV are connected properly.
Securely connect the power cords for your Apple TV and TV to a working power source.
Turn on your TV and switch it to the correct input.
Restart your Apple TV.
If the issue persists, see the steps related to your issue below.
Troubleshoot network issues
Troubleshoot Wi-Fi networks and connections.
Switch between wired and wireless networks.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT6106
Cheers,
Jason H.

HT1498 I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv

I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv?

A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)

Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help m

Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help me. Someone told me we should stop function Find my iphone but how?? email does not even know the first lord. It cost me 400 euros but may not use iphone. someone laugh at me because I deceived. Please help me tell me his email talk to you should stop off iCloud or ID

Scuzati de engleza google translate

I'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it? the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

i'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it? the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

"I have been able to convert to AAC by first converting to AIFF and then to AAC. This is a pan though."
this worked for me.
thanks.

Has anyone received an update on apple tv issue with HD movies and what they are doing about it

Has anyone received an update on apple tv issue with HD movies and what they are doing about it

Whatever the rep told you, it is complete nonsense. There is clearly a problem at your end, the Apple TV 3 is capable of more than the Apple TV 2, and you clearly have the Apple TV 2 working perfectly. Since the Apple TV 2 is able to download from the Internet properly, then my suspicion would be your problem lies on your local network. Interference is a common problem on local networks.
Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

HT1296 Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help

Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help

You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6

The ipad2 shows the white apple symbol on a black screen and i cannt connect to the computer any more

the ipad2 shows the white apple symbol on a black screen and i cannt connect to the computer any more

Hi Apple_Bayern,
Thanks for using Apple Support Communities. This article has some information on what to do if your iPad will not get past the Apple logo at startup:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
- Ari

I want to enjoy the itunes music, books and movies store as max as I can, but in my country Indonesia, we still can't purchased books, movie and music. Can apple solve this ASAP? I believe my country is now moving on using apple mobile devices

I want to enjoy the itunes music, books and movies store as max as I can, but in my country Indonesia, we still can't purchased books, movie and music. Can apple solve this ASAP? I believe my country is now moving on using apple mobile devices

Apple doesn't have full control over what they can sell in each country or region. The copyright owners control that.

HT4623 wi-fi is gray will not connect since ios7.03 worked fine before this version...now slow, no wi-fi no solution from apple store but to purchase a new Iphone....other 4s phone purchased at same time connects via wi=fi what gives

wi-fi is gray will not connect since ios7.03, worked fine before this version...now slow, very slow, using nothing but 4g, no wi-fi no solution from apple store but to purchase a new Iphone....other 4s phone purchased at same time connects via wi-fi what gives?
Also reloaded per Apple instructions via web, Apple stores only solution "purchase a new phone", no attempt to fix problem.

https://discussions.apple.com/thread/5554599?tstart=0

My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

I have a first generation apple tv synced to a itunes library on an external USB drive. Movies and Music Won't Play

Here's my setup. First Generation Apple TV. G4 Powermac running OS X 10.5.8 iTunes 10 with the Library stored on an External 3 Terabyte USB 2 drive. It's plugged into a PCI USB 2 card. Everything worked fine till I transferred my iTunes library to the external USB drive. Things seem to sync up fine. I have it set to copy TV shows to the Apple TV's internal drive and that seems to work but when I try to play music or movies that are streaming from the library, I get an error. With movies I get the "The selected video cannot be played. The format was not recognized." error. The movie and music list seems up to date but now it won't play. Did I waste my money on this external drive? How do I get this setup to work?

I don't think this will be a complete answer to your question, but may point you in the right direction.
I have a similar setup (same OS X and iTunes versions), but my library is on a network attached 2TB harddrive (vs a USB 2 drive). Mine works fine, both syncing (which you don't have a problem with) and streaming. It's possible that iTunes doesn't like the USB 2 drive, but I don't know. Are you able to watch TV shows on your PowerMac after having moved the files to the USB drive? If you can watch content on your laptop but not on your AppleTV, it suggests the Apple TV doesn't like the USB drive.
Perhaps you didn't transfer iTunes library content correctly. (Forgive me if I'm telling you things you already know.) The iTunes library consists of a list of content and it's location (local harddrive, network drive, etc.). If you simply moved the files, but didn't actually update the library with the new locations, this can explain why you can't stream the content. The Apple TV displays what is in the library, but cannot play it if the library entry is pointing to the wrong location. Note: This "library update" I'm referring to is not the same as simply changing the iTunes media folder location in iTunes > Preferences > Advanced.
When I moved my content to an external drive, I had to delete everything in my iTunes Library, then re-import everything (File > Add to library). Don't let the phrase "delete everything in my iTunes library" freak you out. Deleting entries in the library is not the same as deleting the files (which you definitely do NOT want to do).
If you select an item in your iTunes library and press the Delete button, it asks for confirmation thus:
Are you sure you want to delete the selected TV show from your iTunes library?
It's OK to answer "Delete TV Show". It will then ask you if you want to delete the file. Do NOT delete the file. You can select your entire library and delete everything at once, just make sure you do NOT delete the files when it asks. When that is done, make sure the iTunes Media Folder Location is set to where you want and that the files are there. Then, go to File, Add to Library and re-import everything. It will take several minutes to more than an hour, depending on the speed of your computer and the size of your library.
I have had to do this everytime I've moved my library to different storage devices. If there is a simpler way, I am not aware of it.
I hope this helps.

Me and my husband just got new phones, he got the IPhone 6 and I got the 6 plus. For some reason he is recieving my text messages. We share a Apple ID, but we always have and never had this problem before. Please Help!!!!

I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

How to redownload purchased Movies and music

my old computer was stolen and the itunes library that was purchased was placed on it. How do i redownload the purchased movies and music to a new computer?

Thank you for your imput it is helpful.
Unfortunatly i did not properly back up. I am learning the value of personal back ups. I now own a time capsule and am backing up properly. I still want to take further steps. After all of these years i am seeing some more advantage to saving some files on an internet site server as well.
as i learn more about the apple world and things like 'me.com' maybe i can be much better prepared in the future.
Any tips you may have for me in this area would be appreciated.
drmgtr2

Bought a new iPad 2 and iTunes only includes Movies and Music tabs at the bottom of the screen, ie no TV Shows. If I search on the Store, say for Homeland I get albums, podcasts, etc everything but the actual TV show. Can anyone help.

Bought a new iPad 2 and iTunes only includes Movies and Music tabs at the bottom of the screen, ie no TV Shows. If I search on the Store, say for Homeland I get albums, podcasts, etc everything but the actual TV show. Can anyone help.

TV Shows are not available in certain countries.
Check here:
http://support.apple.com/kb/ts3599

My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

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