MY PURCHASES OF I TUNES MUSIC LOST

I purchased songs on iTunes and my computer crashed and lost all of my music and videos. I tried for hours to get someone to help me with my problem and of course I got the run around and connected to everyone but the person I need help from.
I find it funny they take my money and when I need help, One moron even told me to re-purchase the songs I already bought!!
Is there anyone out there that can help me get my music back?
Thanks!

It is tough to back up music when they aren't downloaded. I know. The same thing happened to me. In the middle of downloading an album my computer crashed. Apple says it downloaded but iTunes says it did not. I am out the money and have no music to show for it. **** of a business model if you ask me!!!
The bottom line is that PC's suck. I never had a problem, EVER, with iTunes on my Mac.
I do think Apple Support could be more user friendly. And to the guy who says to read the terms, yeah if I read all of those lines I would never get to download anything with so much lawyer crap in them. I guess it says we reserve the right to terminate your download, take your money, and then say "YOU LOSE."

Similar Messages

I have pressed a one step-recovery button on my lap-top and have lost all i-tunes data. However, a record of all my purchases still remain on my account. I do not have it saved to anyother device, how can i recover lost i-tunes music already purchased?

i have pressed a one step-recovery button on my lap-top and have lost all i-tunes data. However, a record of all my purchases still remain on my account. I do not have it saved to anyother device, how can i recover lost i-tunes music already purchased?

You can re download past purchases using the same Apple ID for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store

I Tunes has lost a large proportion of my music library. The music in question is however still on my IPod. Is there any way to sync backwards so the IPod updates ITunes? Or is there any other way I can try to recover the lost music files?

I Tunes has lost quite a large proportion of my music library. I think this may have happened when I tried to download a previous version of ITunes that failed to load. Whatever, the music is still on my IPod. Is there anyway files on an Ipod can be transferred back into ITunes? Or is there any other way I can try to recover my music files? Also, I no longer have any confidence in ITunes ability to store data efficiently and wonder if there is any way I can back up my IPod outside ITunes?

Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a new computer you transfer the content from the old computer (or its backup) directly to the new computer, not the device to the new computer. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

The hard drive was recently replaced on my computer and I now only have music purchased from i-tunes store showing in my library. Is there a way of syncing from i-pod classic back to library without re-copying all my cd-collection?

The hard drive was recently replaced on my computer and now only tracks purchased from i-tunes store show up in my library.Is there any way that i can sync from my i-pod classic back into i-tunes to replace lost tracks?

See Recover your iTunes library from your iPod or iOS device.
tt2

HT201272 I have tried several ways to transfer my itunes library and Playlists to a new computer. I get the music library but not the playlists. Can you advise? 2nd I purchased 21 new tunes yesterday on the new computer worked great but when I made a disc

I have tried several ways to transfer my itunes library and Playlists to a new computer. I get the music library but not the playlists. Can you advise?
2nd > I purchased 21 new tunes yesterday on the new computer> worked great> but when I made a disc to transfer the playlist. I get the music but no album info just 1,2,3,etc. So I have signup both computers to share thinking that would work. But no to that also.
Please advise.
Thanks,
Bob

Copy the entire /Music/iTunes/ folder from old computer to new computer.
See this -> http://support.apple.com/kb/HT4527

I have a new windows PC and when I registered my account with I Tunes only the recent music that I purchased off I Tunes was in my Library all the music that added to the library is missingÉ

I have a new PC running windows 8 and when I registered my new account with I Tunes only the recent music that I purchased off I Tunes populated in my music library. The other material that I imported into my library from CD is missing. I am missing several hundred recordings and want to know if it is possible to get them back without having to go back to my old PC and manually make out a missing catalogue of music and re-importing back into my new PCÉ

Your media is only where you put it.
Installing iTunes and signing into your iTunes account does not cause media to magically appear.
Copy the ENTIRE iTunes folder from the old computer or the backup of the old computer to the new computer.
FYI, there is nothing to import and if you are smart and want to avoid duplicates you will NOT import anything.

I downloaded music to my iphone and when I went to go sync it up to itunes, I lost all of the songs purchased from that time until the previous time I backed it up. How do I recover these purchased songs that have been lost?

I downloaded music to my iphone and when I went to go sync it up to itunes, I lost all of the songs purchased from that time until the previous time I backed it up. How do I recover these purchased songs that have been lost?

All of your music should be in itunes on your computer.
Select it to sync and sync.

Music I purchased on I Tunes is not available when I open ITunes in I Movie. I Movie says those files are "protected" and not accessible. What does that mean and can I change them to "unprotected" so I can use them in IMovie?

Most of the music that I purchased on I Tunes I bought and downloaded on my old I Mac which I replaced with this I Mac about 9 months ago. When I"m using I Movie on this I Mac and try to open I Tunes tab in I Movie, most of the files are not accessible because I Movie says those fields are protected. What does that mean and can I change those files to unprotected so they show up in my music in IMovie?
This I Mac is OS X version 10.9.5 Maverick, 2.7GHz Intel Core 15 processor, 8GB 1600MHz DDR3 memory.

Your older iTunes music purchases included DRM software to prevent sharing.
iTunes Store: iTunes Plus Frequently Asked Questions (FAQ) - Apple Support
For some money you can get it removed and get a better quality file to boot.

HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list. I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
If not then do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If they don't show there and others do and they are still in your country's store, then check to see if they are hidden : http://support.apple.com/kb/HT4919
If they are no longer in your store for redownloading (or you aren't in a country where music videos can be redownloaded) then you will need to copy them back from your backup of your library/downloads.

HT1711 I had a lot of music purchased from I tunes but now that I have a new I tunes user name and pass word I cannot retreive my albums from the purchased

I had a lot of music purchased from i tunes but when I changed my I tunes username and password I could not retreive my music that I previously purchased. What do you suggest.
Eleanor119

There are a lots of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. This is just a small selection of what's available some are commercial, some are donation ware. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows

Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

Is your computer authorized with the same account that you use to buy the muisc in iTunes?
More info here: About iTunes Store authorization and deauthorization
Did you try to transfer your music by right clicking on your ipod in the device list and choosing "transfer purchases"?
Did you ever sync your ipod to your computer?

HT1848 I have an I-phone and my music purchased from i-tunes will not transfer onto my new computer.

I have an I-phone and my music purchased from i-tunes will not transfer from my I-phone to my new PC.

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I re-download music i have purchased on i-tunes store back on my i-tunes library?

How do I re-download music I have purchased on i-tunes back on my i-tunes library?

Hi
Unfortunately, there is no way to re-download purchased music, like you can with Apps.
However, dependant upon how much music you are talking about, you could contact the iTunes Store Support team, to see if they can help you

How to get back music lost while syncing to itunes?

how to get back music lost while syncing to itunes?

If the music you lost during the sync process is no longer on the iPod, in your iTunes library, or in a backup elsewhere, I'm afraid you are out of luck.
You may be able to redownload any lost purchases via iCloud (pending you live in a country where iCloud has gone live).
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

I Tunes Music Store

I previously purchased some music in the I Tunes Music Store. Then i had to removed I Tunes from my computer. All my music was still in my Ipod. When I installed the software again and plugged in my ipod again and try to play the purchased music i can't. even though i write my I Tunes password and it log me correctly i still cant play that music . A window appear in the screen telling me that i tunes cant play this music because of a error.
Help me pease

Raulo,
You have posted your question in the 'old folks home' of the Apple Discussions. Those of us here are still using 20 year-old computers. You will have better luck posting again here:
http://discussions.apple.com/category.jspa?categoryID=149
Ji˜m

MY PURCHASES OF I TUNES MUSIC LOST

Similar Messages

Maybe you are looking for