My Qosmio X500 keeps freezing when I watch movies or or gaming
Dear All,
SYSTEM INFO:
TOSHIBA QOSMIO X-500
WINDOWS 7 HOME PREMIUM x 64-bit
PROCESSOR: INTEL i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
4 GB RAM
I Need HELP.!
My laptop is brand-new, bought 3 Months back from Toshiba Authorised Dealer. I am facing a BiG Malfunction.
When I am _watching any Video_ in any Player, either from Internal Hard-drive or external HDD.
_System Completely Freezes & Hangs._ No buttons work. Not even the Caps-lock nor Number-lock lights blink. The Screen totally freezes.
In Event Viewer, I get "CRITICAL ERROR", EVENT ID: 41, SOURCE: KERNEL - POWER
Only option is Force Restart!
Than it asks me either to open in "Safe-Mode" or "Start Normally".
This is happening every time.
PLEASE HELP.
Kind Regards.
Bobbina
Hi Master G,
Thnx for you suggestions.
I dont use Nokia PC Suite.
I contacted the Toshiba Tech Support. They suggested me to tested the laptop removing the battery & using only adapter power and if problem still persists, try using only battery. My laptop froze in both! :'(
Now they are recommending changing the RAM & trying it out!
Yes i do have the "Toshiba Fingerprint Utility"
How would i update the BIOS?
And how can i find out what Version of the iRST driver i've got?
Thanks again.
Bobbina
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7/18/13 1:04:13.797 PM ReportCrash[340]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
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7/18/13 1:05:08.000 PM bootlog[0]: BOOT_TIME 1374170708 0
Process: PluginProcess [316]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcess
Identifier: PluginProcess
Version: 8536 (8536.30.1)
Code Type: X86-64 (Native)
Parent Process: Safari [300]
User ID: 501
Date/Time: 2013-07-18 13:04:09.864 -0500
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010e2de000-000000010e2df000 [ 4K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcess
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff890f0d16 kevent + 10
1 libdispatch.dylib 0x00007fff86251dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff862519ee _dispatch_mgr_thread + 54
Thread 2:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 3:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 4:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 5:: BackgroundThread
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x000000011107989b unregister_ShockwaveFlash + 60427
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110ba093e 0x110b72000 + 190782
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 6:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 7:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 8:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 9:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 11:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 12:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 13:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 14:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 15:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff890ee686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff890edc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff86af5233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff86afa916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff86afa0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff90afe7ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.AppKit 0x00007fff8be7c306 -[NSAnimation(NSInternal) _runBlocking] + 377
7 com.apple.AppKit 0x00007fff8be7c168 -[NSAnimation(NSInternal) _animationThread] + 65
8 libdispatch.dylib 0x00007fff86252f01 _dispatch_call_block_and_release + 15
9 libdispatch.dylib 0x00007fff8624f0b6 _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff862501fa _dispatch_worker_thread2 + 304
11 libsystem_c.dylib 0x00007fff851b6d0b _pthread_wqthread + 404
12 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 16:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff890ee602 _kernelrpc_mach_port_destroy_trap + 10
1 libsystem_kernel.dylib 0x00007fff890ef464 mach_port_destroy + 22
2 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e53b24 GhalInterface::deallocateHeap(void**) + 164
3 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e53a68 GHAL3D::CPrivateResource::~CPrivateResource() + 56
4 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e53a08 GHAL3D::CIndirectStateHeap::~CIndirectStateHeap() + 24
5 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6d2ad GHAL3D::CIndirectStateHeap::Delete(GHAL3D::CIndirectStateHeap*&) + 29
6 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6cf8c GHAL3D::CIndirectStateMemoryManager::~CIndirectStateMemoryManager() + 652
7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113f6fbc8 GHAL3D::CGen6IndirectStateMemoryManager::~CGen6IndirectStateMemoryManager() + 24
8 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6ccad GHAL3D::CIndirectStateMemoryManager::Delete(GHAL3D::CIndirectStateMemoryManager *&) + 29
9 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6cc6c GHAL3D::CStateProcessorCache::~CStateProcessorCache() + 28
10 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113fe0c6e GHAL3D::CGen6StateProcessorCache::~CGen6StateProcessorCache() + 14
11 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113fe0e4d GHAL3D::CGen6StateProcessorCache::Delete(GHAL3D::CGen6StateProcessorCache*&) + 29
12 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113f5799b GHAL3D::CGen6PrivateStateProcessor::Finalize() + 139
13 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6c3ba GHAL3D::CPrivateStateProcessor::Delete(GHAL3D::CPrivateStateProcessor*&) + 26
14 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6bb97 GHAL3D::CContext::~CContext() + 55
15 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6bb4d GHAL3D::CContext::Delete(GHAL3D::CContext*&) + 29
16 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0000000113e6b8a4 glrDestroyGHAL(GLDContextRec*) + 516
17 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x00000001140adf88 glrTerminateContext + 1627
18 libGPUSupport.dylib 0x000000010f9d3fbd gldDestroyContext + 114
19 GLEngine 0x0000000113a258fd gliDestroyContext + 162
20 com.apple.opengl 0x00007fff8ce5f0a3 CGLReleaseContext + 190
21 com.apple.QuartzCore 0x00007fff85d473a2 CA::(anonymous namespace)::AsyncDeletion::callback(void*) + 122
22 libdispatch.dylib 0x00007fff8624f0b6 _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff862501fa _dispatch_worker_thread2 + 304
24 libsystem_c.dylib 0x00007fff851b6d0b _pthread_wqthread + 404
25 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 18:: ScriptTimeout
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110dfd78b 0x110b72000 + 2668427
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 19:: CoreLoop
0 libsystem_kernel.dylib 0x00007fff890f00fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff851b8fe9 _pthread_cond_wait + 869
2 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079852 unregister_ShockwaveFlash + 60354
3 com.macromedia.FlashPlayer-10.6.plugin 0x0000000110fa7c83 0x110b72000 + 4414595
4 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079a44 unregister_ShockwaveFlash + 60852
5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000111079acb unregister_ShockwaveFlash + 60987
6 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff890f0386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8523e800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff8523e717 usleep + 54
3 com.apple.AppKit 0x00007fff8c13f838 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff90af9562 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff851b47a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff851a11e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff890f06d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff851b6f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff851b6d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff851a11d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x0000000000000000 rcx: 0x00007fff890f053e rdx: 0x0000000000000000
rdi: 0x00000001125b33ec rsi: 0x0000000000000001 rbp: 0x0000000000000000 rsp: 0x124782f000000000
r8: 0xffff8047bfbfadaf r9: 0x000000000000003f r10: 0x00007fff890f1342 r11: 0x0000000000000246
r12: 0x0000000000000001 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x4d55545800000000
rip: 0x0000000000000000 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x10e2de000 - 0x10e2defff com.apple.WebKit.PluginProcess (8536 - 8536.30.1) <A72AA77A-B8D0-359F-AD62-C201663A5340> /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcess
0x10e2e3000 - 0x10e2e4fff PluginProcessShim.dylib (7536.30.1) <3A07CA89-E38A-3445-AA26-05B2F437C153> /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcessShim.dylib
0x10f9ae000 - 0x10f9b2ff7 +com.macromedia.Flash Player.plugin (11.8.800.94 - 11.8.800.94) <8AB5EF31-4EF9-29E1-9A89-1D693E50EF2E> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x10f9b7000 - 0x10f9bcfff com.apple.agl (3.2.1 - AGL-3.2.1) <F3FD497C-AEB8-35CB-92D4-1669B941435F> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10f9c3000 - 0x10f9c8fff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <586F677E-D0F8-33B2-B6ED-41ED81C9EED9> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x10f9d1000 - 0x10f9defff libGPUSupport.dylib (8.9.2) <0D32763C-7F3D-3FDB-9EDB-760BB7AFFA04> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x10f9e5000 - 0x10f9eefe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x110b72000 - 0x112474ff7 +com.macromedia.FlashPlayer-10.6.plugin (11.8.800.94 - 11.8.800.94) <C2E6FDA9-5084-7801-3C01-184940681DAF> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6
0x113a10000 - 0x113bcefff GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x113c05000 - 0x113d75fff libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x113dad000 - 0x11416aff7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.12.47 - 8.1.2) <41C027A9-3329-340E-995A-6B66C54B7DAD> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x11429a000 - 0x1142c5fff GLRendererFloat (8.9.2) <18D6F0AD-C5F1-3E8F-89C2-89426A3D6FE4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x7fff6dede000 - 0x7fff6df1293f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff849e5000 - 0x7fff84ae3fff com.apple.QuickLookUIFramework (4.0 - 555.5) <EE02B332-20F3-3226-A022-D71B808E1CC4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff84ae4000 - 0x7fff84b78ff7 com.apple.CorePDF (2.2 - 2.2) <F17D7D37-4190-38E2-9F43-DD4F87792390> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff84b79000 - 0x7fff84b82ff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff84bc2000 - 0x7fff84bc5ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff84bc6000 - 0x7fff84bddfff com.apple.CFOpenDirectory (10.8 - 151.10) <10F41DA4-AD54-3F52-B898-588D9A117171> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff84bde000 - 0x7fff84beafff libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff84bed000 - 0x7fff84cbfff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff84cce000 - 0x7fff84cebff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff84cec000 - 0x7fff84d11ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff84dcb000 - 0x7fff84deaff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff84deb000 - 0x7fff84df0fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff84dfa000 - 0x7fff84e51ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff84e52000 - 0x7fff84e53fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff84e54000 - 0x7fff84e58fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff84e59000 - 0x7fff85170ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff85171000 - 0x7fff8519dff7 libRIP.A.dylib (332) <D26BC320-B415-3C4D-B57F-D525FC361BB2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff851a0000 - 0x7fff8526cff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x7fff8526d000 - 0x7fff85bfd4af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff85bfe000 - 0x7fff85c9cff7 com.apple.ink.framework (10.8.2 - 150) <84B9825C-3822-375F-BE58-A753444FBDE2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff85c9d000 - 0x7fff85e4bfff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff85e4c000 - 0x7fff85e78fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8624d000 - 0x7fff86262ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff86263000 - 0x7fff86263fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff862d5000 - 0x7fff862dbff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff862dc000 - 0x7fff862dcffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <EC55FB59-2443-3F08-9142-7BCC93C76E4E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8633a000 - 0x7fff8633efff libCGXType.A.dylib (332) <17C8DD17-B3CB-3633-B252-C368AE51204C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8633f000 - 0x7fff86341fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff86342000 - 0x7fff863c1ff7 com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff863c2000 - 0x7fff863d7fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff863de000 - 0x7fff863defff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8643a000 - 0x7fff8644efff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff86477000 - 0x7fff86485fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff86486000 - 0x7fff86537fff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff86538000 - 0x7fff865b9fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff865ba000 - 0x7fff8668dff7 com.apple.DiscRecording (7.0 - 7000.2.4) <E5F3F320-1049-32D8-8189-916EF5C40A1A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8668e000 - 0x7fff86783fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff867df000 - 0x7fff86800fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff86801000 - 0x7fff8683efef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8683f000 - 0x7fff86841ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff86842000 - 0x7fff86847fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff86848000 - 0x7fff86895fff com.apple.CoreMediaIO (308.0 - 4155.4) <B563579E-469D-39A1-975C-F4EDD419602E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff868f6000 - 0x7fff868f7ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff869fb000 - 0x7fff86a1dff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff86a1e000 - 0x7fff86ac4ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff86ac5000 - 0x7fff86cafff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff86cb0000 - 0x7fff86cb0fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff86f27000 - 0x7fff86f41fff com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff86f42000 - 0x7fff86faaff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff86fab000 - 0x7fff86facfff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff86fad000 - 0x7fff86fbfff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff87007000 - 0x7fff87008fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff87277000 - 0x7fff872c3ff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff872c4000 - 0x7fff872c7fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8735f000 - 0x7fff873b0ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff873b1000 - 0x7fff8740dff7 com.apple.Symbolication (1.3 - 93) <97F3B1D2-D81D-3F37-87B3-B9A686124CF5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff874eb000 - 0x7fff874f2fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff87515000 - 0x7fff87564ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff87565000 - 0x7fff8767efff com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8767f000 - 0x7fff876c2ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff876c3000 - 0x7fff876e2ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8779c000 - 0x7fff8779dff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff8779e000 - 0x7fff877a4fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff87801000 - 0x7fff879edff7 com.apple.WebKit2 (8536 - 8536.30.1) <5A3C2412-FF47-3160-9634-32222C98D887> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff879ee000 - 0x7fff879eefff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff879ef000 - 0x7fff87af1fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff87af2000 - 0x7fff87b2dfff com.apple.LDAPFramework (2.4.28 - 194.5) <7C71C445-2B52-3AC0-97E5-9F2E692C8F5C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff87b68000 - 0x7fff87b8ffff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff87b90000 - 0x7fff87b94ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff87b95000 - 0x7fff87bc6ff7 com.apple.DictionaryServices (1.2 - 184.4) <054F2D6F-9CFF-3EF1-9778-25C551B616C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff87bc7000 - 0x7fff87bf2fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff87bf3000 - 0x7fff87bf5fff libCVMSPluginSupport.dylib (8.9.2) <EF1192AC-3357-3A0B-BFAF-6594D7737892> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
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0x7fff889ca000 - 0x7fff889d6fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
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Hi all,
I'm trying to figure out why my macbook keeps freezing when I try to drag my data across to it (even small files from a USB).
I've had to force restart over a dozen times today :/
I ran EtreCheck and there are a couple of issues (I've no idea what they mean).
If anybody could share some light into the report below I would be very grateful:
Problem description:
Macbook Pro mid 2010, Yosemite, blank new install on 1 TB hdd, keeps freezing when copying data from an ext drive and also from a usb
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 4:55 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 2061 - SN = W013358KQD3BA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:7:25
Disk Information: ℹ️
ST1000LM024 HN-M101MBB disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (968.00 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Daemons: ℹ️
[failed] com.apple.spirecorder.plist
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
20% WindowServer
6% com.apple.WebKit.WebContent(7)
4% Safari
3% hidd
1% launchd
Top Processes by Memory: ℹ️
1.07 GB com.apple.WebKit.WebContent(7)
439 MB kernel_task
90 MB spindump
57 MB mdworker(5)
57 MB Safari
Virtual Memory Information: ℹ️
4.54 GB Free RAM
3.46 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 04:47:31 PM Self test - passed
May 2, 2015, 01:39:52 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-05-02-133952_[redact ed].cpu_resource.diag [Click for details]
May 2, 2015, 01:23:20 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-05-02-132320 _[redacted].crash
Regards
HozThanks - I had a 1TB hdd in my macbook for about 12 months but it started playing up a few days ago (I got the question mark folder on bootup) so I bought another 1TB hdd (same model) and started from scratch.
My macbook is an early 2010... now I'm wondering if Yosemite is a bit too much for it?
The ext hdd is my timemachine backup, so yes I have used it often and it has my TM backups - and the usb is a new usb which Ive used a few times.
The issue seems to be when Im transferring files from an ext drive to my mac. I can use it fine and browse (worked find for 45 mins) then I tried to bring my data across.. and it copied a few gig over before total freeze.
This has happened about a dozen times.
I keep running disk utility and checking the disk. I also just ran the apple diagnostics tool that came in the apps cd - the hardware apears to be fine.
I have a 250 gb partition for the OS and the rest is my second partition for data.
I'm now wondering if I should reformat the first partition, install leopard from the CD, then upgrade to mavericks and leave it at that.
Any thoughts would be awesome. Thank you for reading and replying!
Hoz -
Final Cut Pro X keeps freezing when sharing my work to You Tube, it does about 90% of the upload and then seems to get stuck. Any ideas on how to resolve this please?
this is a perfect question to ask the users in the FCP X forum. Good luck. https://discussions.apple.com/community/professional_applications/final_cut_pro_ x
-
My macbook keeps freezing when i put my password in the unlock my computer
my macbook keeps freezing when i put my password in the unlock my computer
Hi scottschierer,
Welcome to the Apple Support Communities!
I understand that your computer reaches the login screen but does not load the Desktop after you log in. In this situation, I would recommend working through the troubleshooting steps located in the attached article to help resolve the issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
Best regards,
Joe -
my mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Why does my itunes keep freezing when i try to sync music on my iphone
my itunes keep freezing when i try to sync music to my phone. i just bought a new computer and authorized it to my itunes account. HELP ME PLEASE!
Hello Malanakate33,
Thank you for contacting Apple Support Communities.
The following article provides steps for troubleshooting unexpected shutdowns of iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
Jeff D. -
Why my preview keeps freezing when I make several underlines in pdf file?
Why my preview keeps freezing when I make several underlines in pdf file? It keeps saving and freezing.
This is my first time posting here, so I'm sorry, I re-read my post several times and honestly did think I provided enough information, but you're right, it wasn't the right kind. So please (continue to) bear with me, I'm really not trying to be ignorant. I honestly assumed the issue was something I was doing wrong in Bridge, nothing to do with my computer specs.
I am using a late-2008 Macbook, running Yosemite 10.1.1 (screenshot below)
On the Mac I am using Bridge CC 6.1.1.115 and Photoshop CC 2014 (2014.2.1 release, 20141014.r.257 x64)
Here is a link to the System Info from Photoshop on the Mac
Here is a screenshot of my System Overview on the Mac
Here is a screenshot of my Photoshop performance preferences on the Mac
I am also using a Dell desktop with Windows 8, running Photoshop CC 2014 (2014.2.1 release, 20141014.r.257 x32) and Bridge CC 6.1.0.116 x32 (on a separate CC account with separate files that I don't try to sync or anything)
Here is a link to the System Info from Photoshop on the Windows computer.
Here is a screenshot of the system overview on the Windows
Here is a screenshot of my Photoshop Performance preferences on the Windows computer
I work with jpg, psd, ai, svg, and pdf files. Most of my stacks are three different file types of the same image, usually jpg, psd/ai, and pdf.
I have not recieved any error messages
I am not having issues opening raw files, I am not having printing issues, I have listed the troubleshooting steps I have taken.
Is there any information you need that I missed? I'm trying not to be a dingus, but I'll have to ask you to be patient with me in the meantime. I haven't ever looked up half the hardware/software details that were suggested and I don't know how to off the top of my head, so I provided what I already knew how to
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