My question disappeared. Where can I get a simple answer?

This is my second attempt to get an answer.
I don't want to be a member. I don't want to browse your site. I simply want a simple answer to how to download the new flashplayer which it seems is neccesary to do anything on my computer. I try installing it but every single time, no matter how I approach it, I says it can't install. Why is this. Isn't there someone I could just TALK TO? Why can't I just TALK TO SOMEONE?!?!?!?
Everytime I 'update' my adobe, something goes wrong on the computer. I just want the computer to work without glitches but it almost seems like adobe is programmed to glitch. What can I do?

Hello jimelelbaba,
I sincerely apologize for the inconvenience this may have caused you.
Please provide me your operating system specifications.
Sarika

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    Released on: 10.12.2004  16:40:26
    Priority: Recommendations/additional info
    Category: Installation information
    Primary Component: BC-OP-NET-NCO SAP .Net Connector
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    Message was edited by:
            amit chawathe

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