My quicktime movies are showing up as completely black

Some of my quicktime movies, made quite a while ago, are all of a sudden showing up black on my MacBook Pro. They used to play perfectly on this same computer, it seems to be a very recent change. But when I went back to an early backup on Time Machine, they were still black. I tried copying one to another computer, an iMac, and there they played perfectly. Has there been a change to the system or to the Quicktime player that would cause this?

http://support.apple.com/kb/HT3775
Interesting! Thanks for posting the link, QT Kirk.
I don't have any Motion JPEG files to test. But I just looked in my Lion version and I can no longer chooose Motion JPEG as a video codec export option in QuickTime Player 7.6.6 Pro.
I just created and tested MJPEG A and B files (MPEG Streamclip still accesses the Apple Motion JPEG A/B export codecs) in both QT X.1 and QT 7.6.6 under Lion. Both still play on my system even though the QT 7 Pro export option is no longer available as stated above. Looks like "the handwriting is on the wall" even if the codecs are still supported (at least partially) at this time.

Similar Messages

Quicktime movies are not playing in a particular website

Quicktime movies are not displaying on the catalogue pages of the Science Photo Library website - one url below - but they are displaying on their demo movie pages.
We're running Firefox 3.6.6 on XP Pro SP2 with the QT 7.6.6 plugin. The Library have tried this but say it's working for them; we have two machines here that can't see these catalogue movies.
When clicking one of the icons to launch a preview movie, the QT either shows a question mark, but which is unclickable, or is white. In the latter case you can click the playhead, but it doesn't start the movie. Also, if you right click these, you get the options you would see if you don't have QT Pro installed, ie. the Save options have 'Pro' in front of them. We do have Pro licenses.
We also have the VLC player and plugin installed. Disabling that in Firefox makes no difference though.
Thanks.
Julian.
== URL of affected sites ==
http://www.sciencephoto.com/search/searchLogic.html?_uri=%2Fsearch%2Fsearch.html&userid=&media_type=motion&searchstring=take+27&x=27&y=11&license=all&matchtype=fuzzy&subtype=photo&image_channel=all&motion_cat_all=on&photorestrict=&perpage=12&sort_results=0&historyid=0

Hello Julian.
You probably need to contact Apple for support on QuickTime. And maybe the site's owner... This isn't likely to be a Firefox problem.

Since upgrading to osx 10.9.5 the audio on my quicktime movies are now garbled. is there a fix?

since upgrading to osx 10.9.5 the audio on my quicktime movies are now garbled. is there a fix?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have 10.0.3, why can I no longer export to vimeo? also, my quicktime movies are not compressed, they export as the whole file.

I have 10.0.3, why can I no longer export to vimeo? also, my quicktime movies are not compressed, they export as the whole file. this didn't happen before the update. do i have to now get compressor? help.

You should buy Compressor it never fails. It is a must have. I have given up using this buggy Share function and use Compressor all the time.

QuickTime movie/slide show attached to emails

I regularly send email information to my clients. How do I make a QuickTime movie (15-20 seconds) or short slide show that can be attached to the emails without being such a large file that it is blocked at the other end and/or takes forever to send?
G5 Mac OS X (10.4.3)

If you limit the frame size to 320x240 and the FPS to 12 or so you should be able to use H264 or mpeg-4 encodng and keep the file size below 2 megs for the duration you mention. Most email accounts should be able to receive that file size.

Somoe of my Quicktime movies are, suddenly, not playing

All of a sudden, some of my Quicktime movies won't play. I get an "upable to covert to quicktime" message window that pops up. Someone mentioned this might have something to do w/the new Maverick system?

tvhostrita wrote:
All of a sudden, some of my Quicktime movies won't play. I get an "upable to covert to quicktime" message window that pops up. Someone mentioned this might have something to do w/the new Maverick system?
Your system profile = MacBook, OS X Mountain Lion (10.8.4) in the original post. Is this correct? Mavericks starts 10.9.x
If you indeed are Mavericks and QT X, then yes... QT X dropped support for some older codecs. Using QT Player 7 will still play your movies.
ÇÇÇ

None of my purchased movies are showing in my Videos

I have just had a software update for My Movies. Now, none of the movies I have purchased are in the app. When I open the app is says "No items" However, they are showing up in My Videos on my experia phone.

The items shows on your Movie try to play it, if you can play it. That should already be downloaded to your phone and if you want to retrieve it, use the file manager to locate it within your internal memory.
The vid is not showing on the app may due to the update that already remove them from your app thumbnail.
I can accept failure.... I can't accept not trying - Michael Jordan

Why is an mov file showing up as a black screen with only audio?

I am importing a mov file into elements 11 and it is only showing up as a black screen with audio. The clip will play in other programs on my computer but is not importing into elements 11. The file was created on my panisonic camera. I am pretty new to video editting and am quite frusterated. I'm assuming it is some sort of codec issue but don't know how to proceed. Thanks for any help.
't

Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/
IF your camera uses MJPEG read... MJPEG http://forums.adobe.com/thread/730396
>new to video editting
Some reading...
Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
-Page to download current PDF http://helpx.adobe.com/premiere-elements.html
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Steve's Basic Training Tutorials... steps are the same for several versions
-start at http://forums.adobe.com/thread/537685
-v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
-All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
-and http://forums.adobe.com/thread/498626
-and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/

Quicktime Movies Not showing as Events

I recently upgraded from a PowerBook G4 running iMovie '06 to a PowerBook Pro running iMovie '11. When I used to finish a project in '06 I converted it to Quicktime with no compression and stored it on an external hard drive, since I had only 80 gigs on my internal drive. I then trashed the original project, figuring I could always restore it by dragging in the QT movie. When I received my new MBP I put all movies from the external on the internal, since I had plenty of space. Unfortunately the QT Movies do not show up as events in iMovie '11. What gives?
Also some of the listings in the events have a "!" over them. What does that mean?

If you are loading your Shockwave movie into a browser from your local HDD (instead of having the page served from the web) then you need to have a folder named "dswmedia" somewhere in the path for external files to load. Check the help docs.

Small Quicktime movies & music show as 'Q' icons - take FOREVER to load

I have a site - joelplimmer.com (I created a re-direct - it's my iWeb .Mac site really) and the Quicktime content is taking forever to load - it USED to load fairly quickly - I have gone into 'package contents' in my 'domain' file in application support and looked at which files are too large - strangely, most are < 10 meg, but many of those are ones that take forever to load. I've minimized some of the larger files I had on the site - still no luck on .Mac (it looks fine when I publish to a folder, of course). So, I tried deleting EVERYTHING in my joelplimmer.com folder on my iDisk and re-publishing from scratch, STILL the same thing. I have tried this from different computers, both Mac & PC - with the same result. Does anyone know what could be the problem?

Of course it takes ages to load.
4 movies on a page, 6 audio files on a page, I lost count. I left before the encore.
Most problems are not technical.
Just using your brain will solve them. Try it.

Not all of my itunes movies are showing up in icloud

I have bought many movies on itunes, but some of them don't show as available on my ios devices for icloud download. Specifically, Tangled does not show up (but my other Disney movies do). Anyone know why this is?

On itunes on my PC I see all of my films. If I use a device, lets say an iphone5, I go to the itunes store and then over to movies then over to "Purchased" and then to either "All" or "Not on this iPhone" certain films, like Tangled, don't show up. Same if I go to videos:movies, the icon for Tangled isn't there.

After capturing, Quicktime movies are the wrong format

I recorded on my JVC GY-HD110U in 720p, 24 f/p/s. I'm trying to digitize it, and I went to FCP Easy set-up and set it up for HDV 720p-24 and hit "setup", and when I hit "now", my capture status window comes up, and I can see the footage being captured. Then when I hit escape however, and go to my browser, a clip only shows up half the time. When it doesn't show up, and I go to my capture scratch, and double click on the QT movie, it will say error opening movie. The other half of the time the QT opens and it works fine. I can't figure out why some work and some don't. Can anyone help me figure out what's wrong and how to fix it?

interrupted captures
I'm not buying the "mystery." Software either works or it doesn't. If it worked before, you changed something or something was changed for you. Some joker on your crew changed settings on the camera between takes. Endless list of possibilities.
Take what you know about your previous successful captures and try to analyze what's different about these recent failures. I'm betting it's going to be embarrassing simple.
bogiesan

Quicktime Movies are Jerky

For some reason, when I try to play a QuickTime HD movie (specifically "King Kong: A Look Inside", which I downloaded to my hard drive from the Apple QuickTime Trailers site), the video and audio keep hanging up for a few seconds, sporadically, during playback. Then, the movie resumes, but it has skipped ahead a few seconds. It'll play OK for a few seconds more, then it hangs again. I am not having this problem with iMovie or with videos I download off of iTunes, just with QuickTime. I recently upgraded to a 5400 RPM 100GB hard drive, which I had been using with no problems like this in an AlBook 12" 867. Could it be the drive, or something else? I have plenty of RAM and my drive is not too fragmented or full. The video is an HD video. Should that be an issue? Oh, yeah, I'm using a registered version of QuickTime Pro. Any thoughts?

Hi Chris
Take a look at the system requirements for HD playback:
http://www.apple.com/quicktime/guide/hd/recommendations.html
A minimum 1.25GHz G4 is needed for 480p, whilst a 1.8GHz G5 is needed for 720p.
Alas your 1GHz Titanium PowerBook might be a little under-powered for the task. My own 1.25GHz Aluminium OB will play the 480p trailer, but playing the 720p results in the same issues you describe.

I have a quicktime movie on a hard drive, and I have the hard drive plugged into my macbook, and the quicktime movie is not opening, its just a black screen. How do I convert it to the right file so I can watch it ?

I have quicktime movie files on a hard drive, and normally when I plug the hard drive into my computer, I can open the quicktime files and watch them. Now when I am doing it, the quicktime movies are opening up with a black screen. How do i convert it to be in the right format to be able to watch ?

I plugged my old drive into an identical Vostro and saved my bookmarks per the instructions. Later, when I check the file, it was in html format. While waiting for the replacement laptop to arrive, I put my old (Vostro) hard drive into a case so I could access the files. I have been able to launch web pages from the file bt accessing them through My Documents so I know the file is good. The problem is, I apparently need to convert them into a JSON file in order to use them. There is a set of instructions on the Mozilla/Firefox website but that method does not work.

2 of my personas dissappeared 'My Gallery' since they've rearranged the viewingorder (from highest ranking to creationdate), and 2 of them are showing double. My designer name is 'Nielske' and the personas not showing in my gallery are: "Madonna - Intervi

2 of my personas dissappeared from 'My Gallery' since they've rearranged the viewingorder (from highest ranking to creationdate), and 2 of them are showing double. My designer name is 'Nielske' and the personas not showing in my gallery are: "Madonna - Interview Magazine Collection" and "Madonna - Interview Magazine 4". However they are showing in the complete Persona Database if searched under Madonna (page 5).
== This happened ==
Every time Firefox opened
== the personas in My Gallery (Personas by designer Nielske) got sorted bij date of creation instead of highest ranking

I have the same problem.
Here is the link to my gallery - http://www.getpersonas.com/en-US/gallery/Designer/manishp100
as you will see these two, at least, do not appear - I cant remember if there are more that dont.. im sure there might be -
http://www.getpersonas.com/en-US/persona/245197
http://www.getpersonas.com/en-US/persona/245212

My quicktime movies are showing up as completely black

Similar Messages

Maybe you are looking for