My quicktime videos will not play on my hp envy (windows 7). the computer freezes and i have to res

my quicktime videos will not play on my hp envy15 (windows 7 64).  the screen goes black, freezes and i have to restart.
I have tried to open files by opening itunes or quicktime or media player.  I have been able to play the videos broefly but then they typically freeze.

Uninstall Quicktime, Then reinstall it. 
http://www.apple.com/quicktime/
THX

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