"My Rating" in iTunes causes crash

Before you all say I need to go to the iTunes area, I've been there. Most of the discussions are how to get and move songs from one computer to another, etc..
I believe this is a system problem, not iTunes.
Here goes:
I don't use the "My Rating" feature, but sometimes when I go to the get info menu, I will accidentally pass over the Rating with my pointer. This causes an instant crash of iTunes.
The crash log indicates it could be a font problem.
I use a font management tool(Linotype)because of a large amount of fonts.
The fonts I have opened in the system are as follows:
.Keyboard
Courier
Geneva
Helvetica
LastResort
LucidaGrande
Monaco
Symbol
Times
Zapf Dingbats
This condition has existed for several updates, so I'm not blaming it on that.
I have no other problems.
Someone have an idea of what font I could be missing?
Here's a piece of the log:
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x90811125 CFRetain + 56
1 com.apple.CoreText 0x901e4106 TFontCascade::InitParams() + 378
2 com.apple.CoreText 0x901e44d2 TFontCascade::CreateFallback(__CTFont const*, __CFString const*, CFRange) const + 84
3 com.apple.CoreText 0x901e055f TGlyphEncoder::AppendUnmappedCharRun(TRun&, CFRange, TGlyphList<TAATDeletedGlyphIndex>&, TFontCascade const&) + 223
4 com.apple.CoreText 0x901e0798 TGlyphEncoder::RunUnicodeEncoder(CTRun*, CFRange, TGlyphList<TAATDeletedGlyphIndex>&, TFontCascade const&) + 338
5 com.apple.CoreText 0x901cd0b8 TGlyphEncoder::EncodeChars(CFRange, __CFDictionary const*) + 278
6 com.apple.CoreText 0x901ccbe4 TTypesetterAttrString::TTypesetterAttrString[in-charge](__CFAttributedString const*) + 296
7 com.apple.CoreText 0x901cca86 CTLineCreateWithAttributedString + 34
8 com.apple.HIToolbox 0x92e1ae69 TCoreTextEngine::LayoutSingleLine(_HIThemeTextInfo*, float) + 45
Thanks

BUMP

Similar Messages

HT203477 New Itunes causes crashing problems with FCP X

Since I uptdated my OS X and iTunes, I am experiencing several crashes of my Imac 27. Anyone has the some problems ? Any solutions ?

fornoude wrote:
Hi Tom,
My whole computer is crashing and when I run Techtools pro 7 to repair permissions, there are so many files of the latest version of iTunes that are detected to be repaired.
I am also using Bitdefender as antivirus. Can Bitdefender be the cause ?
Most likely. These "antiviruses" often cause more harm than they prevent.

Itunes causing crash

Hi
Every time I open Itunes it just freezes the whole mac book pro and I have to restart.
I have been told the hard drive could be damaged but every other app works fine,
any help welcome,
Bongolian

Your iTunes preferences may have become corrupt. Try moving:
Home(or your user name) > Library > Preferences > com.apple.itunes.plist
to the desktop and start iTunes. This file saves the settings for that service and may be come corrupt. Removing it from the Preferences folder will result in a new file being created with default settings. If this helps you can trash the file but you may need to reset other things covered by that preference. If it doesn't help you can replace the newly created file with the old one and restart to regain the old settings.
What version of iTunes are you running? I note your computer information states you are running Tiger 10.4.6 This is an older version of Tiger and I am wondering if there are compatibility issues with your version of iTunes. As part of this you might consider updating Tiger to 10.4.11
The 10.4.11 combo update link for:
[Intel Macs|http://www.apple.com/support/downloads/macosx10411comboupdateintel.html].
[About the Mac OS X 10.4.11 Update|http://support.apple.com/kb/TA24901?viewlocale=en_US]
Message was edited by: Limnos

Windows doesn't recognize Ipod and causes iTunes to Crash. . HELP!!

Hi,
Recently, I plugged in my ipod (30GB Photo) to my computer (running windows XP with SP2) and it caused itunes to crash. I rebooted the machine and tried again and the same thing has happened. I've spent the past day trying to fix it. I have done the following things and nothing has worked:
-reset my IPOD
-formated my IPOD (erased all the songs)
-uninstalled and reinstalled ITUNES & QUICKTIME
-tried to reinstall the ipod on the computer using the original cd.
-disabled startup items to check if anything has been conflicting
-tried all the usb ports on my computer and 2 different wires
I don't know what else to do! I don't think the ipod is formatted for windows anymore (is that possible?) and whenever I try plugging it in, iTunes freezes up until I unplug the ipod. As well, Explorer recognizes it as a "Removable Disk" not IPOD.
Please helpppppp! Thank you sooo much

Hi there
You're pretty much describing a problem I had yesterday.
I've got the 2gb model and initially it was working fine. I run off a 4 port usb hub with other equipment running as well.
Everything was okay but I kept getting a balloon telling me that usb 2.0 would be faster, so I routed my extension cable directly to a usb 2.0 port on my computer and all of what you describe started.
The PC showed my nano as a removeable drive but could not be acesssed. If I managed to get it recognised in itunes (took forever) then it just said it was corrupted and was unable to restore.
After much cursing and trawling the internet for answers, I gave up and put the cable back to the hub.
And.....everything worked again !!
I can only conclude that my hub (quite old) does not work on usb 2.0, or putting the extension cable (5m) straight into my PC causes a power drop / signal loss ??
Are you using an extension cable or a hub? something to try.
Good luck anyway
Regards
Windows XP Pro

What causes my iTunes to crash as soon as I open it

What causes iTunes to crash as soon as it tries to open? I never had any problems in the past. It just started happening a few days ago. I tried to reload it but it still crashes. Any suggestions?

For now and until Apple fixes the bug, the only solution I have found is to turn the proxy off in the Network settings. If you need to use a proxy server for work/school, you are best off with using Firefox. Firefox has a number of add-ons that allow you to turn the proxy on and off (for instance Switchproxy, which is very useful and allows you to turn the proxy on only selectively). (https://addons.mozilla.org/en-US/firefox/search?q=proxy&cat=all)

HT5070 Downloaded an epidose of Glee. Trying to open it for viewing causes iTunes to crash. Why? Thanks very much for any assistance.

Downloaded last weeks episode of GLEE. When it was finished, I checked the "Season Pass HD" radio button to see if what I had downloaded was in HD (which I wanted), vice SD. I saw that what I had was indeed HD, and at the box prompt I "x'd" out of it instead of completing the box - which would have caused me to pay for the season...which I do not want at this time.
I cannot open the episode. Trying causes iTunes to crash.
Any ideas why?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Clicking Burn button always causes itunes to crash

Trying to burn a cd and following Help's instructions, when I click on "Burn" this always causes itunes to crash. Why and what's the fix? I did try downloading newest itunes software, which I actually already had, in hopes this would "overlay" and fix problem but no luck.
Thanks ...

I have the same problem on os x 10.6.3. I am unable to drag and drop (e.g. manually manage) book content. When I try, the file begins to transfer over and then iTunes crashes.
There aren't any problems with the ePub documents (which I got from Project Gutenberg). Under the "Books" tab on the iPad device, if I select "Sync Books", iTunes is able to sync up all of my books (just like other users have reported in this thread). However, iTunes deletes all of my other content and disables the "Manually manage music and videos" under the summary tab.
This should not be an "all or nothing" situation where books, movies and music are all interconnected. Photos and podcasts may be synchronized independently of other media types. In addition, "books" are not mentioned in the "manually manage" option under summary. Apple, please fix this bug and update the interface in itunes so that books are explicitly mentioned in the "manually manage" option under summary or so that books are removed from the movies/music sync system.

ITunes Preferences: Import Settings: Custom causes crash

I am trying to change my import settings to MP3 with a custom bitrate, but every time I try to access that, it crashes. I have trashed the iTunes plist files, but that did not help. Any other suggestions? Thanks!

FWIW, you're not alone - I am hitting this bug too.
version: iTunes 10.0.1 (22)
OS: MacOS 10.6.4
machine: iMac 27", Core i7, 8GB.
I did find a workaround just now:
In my experience, when you choose "Custom..." from the "Settings:" drop list, the custom settings window flickers (as in, appears/disappears) rapidly for a couple of seconds before iTunes finally crashes and you are prompted to send a support dump to Apple.
I have found that after selecting "Custom..." and seeing the flickering custom settings window, if I very quickly hit and release Command-Tab to switch to another application (in this case Safari, with an open browser window - not sure if it makes a difference), instead of iTunes crashing, I will see iTunes bouncing away in the Dock as if it has something to say to me, and when I Command-Tab back to it, the custom settings window is sitting there, not flickering, and I have now successfully made changes to the AAC import settings in this way.
The weird thing is, I found this out a few minutes back as I was composing iTunes feedback to Apple stating how to reproduce the bug in a Safari window, and so I was carefully noting what steps I needed to take to cause the bug... after seeing the flickering custom settings window, I Command-Tab'd away from iTunes to Safari, and in doing so stumbled upon this workaround.
I hope this is of help to you,
Jason

Digital booklet from iTunes causing Preview to crash

I was conflicted about whether to put this question in the iTunes for Mac or the Mountain Lion community, but, as you can see, I've settled on Mountain Lion because I believe iTunes is not causing the problem.
I downloaded "Electric Ladyland" from iTunes the other day and received a digital booklet with the album. When I double-clicked the booklet in iTunes, Preview would open up (as it does with any of the other digital booklets I have stored in iTunes) and display the first or the second page of the PDF. After swiping either left or right to view the previous or the next page, though, Preview would completely shut down, necesitating a force quit every time.
Most concerning to me is the fact that every time I tried opening this PDF in Preview my whole Mac would slow down significantly and, according to iStat Menus and the Activity Monitor, my memory and CPU usage would spike. Prior to clicking the booklet, my Mac would normally be using less than 2 of its 4 GB of memory and the CPU would be almost completely idle, with no individual program using up more than 30% of its processing power at any point in time. While this particular PDF was open in Preview my memory usage would jump to the full 4 GB and Activity Monitor was reporting that Preview was using almost "200%" of my CPU.
Interestingly enough, I can open this PDF with Adobe Reader and am able to view every page just fine. None of my other digital booklets or other PDFs outside of iTunes cause Preview to crash like this, so I think it must be an issue between this specific file and Preview.
I tried deleting and re-downloading the file (I had to contact iTunes support so they could re-upload the booklet to my account) and that did nothing; the booklet still caused the same problems. The support staff member I was emailing back and forth with had no suggestions for me. She forwarded me to an AppleCare advisor who also had no idea what the problem might be. (He actually forwarded me back to iTunes support!)
Anyone else experienced this?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Copy the PDF you're having problems with to the Public folder in your home folder.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. You'll need to navigate in the Finder to the Users folder, then to the home folder of your regular login account, and then to the Public folder, where you'll find the file you copied. Try to open it in Preview. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. You can also delete the copy of the PDF.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

HT5704 Hi, Two recent updates for my iPhone have caused crashes (down the white lead via iTunes).I have "fixed" but not sure of the cause?

Hi,
Two recent updates for my iPhone have caused crashes (down the white lead) via iTunes.
I have "fixed" but I don't know the cause?
Each time the update does n't complete.
The download does n't happen.
The computer & internet connection are good.
It is as if the Apple server does n't complete?
The phone stays in recovery mode, until you reset and rebuild in iTunes.
All software is up to date, but I can't find the cause
ANY IDEAS?
Regards,
P.
<Email Edited by Host>

No error messages.
It just fails to complete the download, so recovery mode is the next step.
This can be over a period of eight hours or more!
I have so many (original) Apple USB leads that I would n't know if I have been using the same one (if it was faulty).
Does this sound like a "common" problem?

Be warned: the updated itunes causes my laptop to crash

yes, the update to itunes 5.0 causes crashes too...install wif caution

Just to add a positive comment, I had no problems on my Mac with iTunes 5.0
Just a small point, this board is for iPod discussions, it may be better if you post iTunes comments in the iTunes for Windows area.
Ian

ITunes Match causing iTunes to crash

I have read many discussions around how to work around the Match causing iTunes to crash, but I cannot seem to get past it with the suggestions made in other discussion threads, hence I thought I might try a new one to focus on my specific case.
I have Windows 7 Home Premium 64-bit, i7-2600, iTunes 11.0.4.4.
One option many suggest is to add to the View iCloud Status. Unfortunately, I do not have this option in my view menu! It goes from "Grouping" to "Kind". So, I can't see which songs are potentially causing the issue. I did delete songs with no time (less than 1 sec), but it was only a couple and did not make a difference I think.
It has crashed many, many times as I have attempted to go through the process and although I generally make some progress through the entire process, it still gets hung up and I have not successfully made it the entire way. I do have access to what has uploaded through my devices, but it is so frustrating - especially at the $25 per year cost for this.
The additional frustrating part is that when it does crash, you have to log off, log back on, then turn the whole darn thing back on to start it over once again! Mind you, it does go through the steps quicker, but regardless I am sitting here watching the thing go through step 1, step 2, then on to step 3, start uploading artwork and remaining songs, only to have it continue to crash with a couple thousand songs left to go.
Can anyone help with additional suggestions on what to do, how to show the iCloud status, etc.?

I did find how to add the iCloud status - which shows up as an option when Match is turned on - but I didn't try to access it while the Match was working previously. Unfortunately, it STILL crashes but I can at least see what is eligible or not until it does! [Why doesn't it still show up when Match is turned off? Just rhetorical questioning.]

New iphone syncing problems, causing itunes to crash

I just purchased a verizon iphone yesterday and am in the process of setting up the phone to my liking. Because of the verizon service the phone came with ios 4.2.8 which I have now upgraded to 4.2.10. The sync process goes fine as long as i am only syncing apps, contacts, updating software, etc... The problem comes when i attempt to sync music, photos, and videos. The sync will clear the first few steps of the process fine but will then cause itunes to essentially become unresponsive and crash. At this point I am given a message saying windows is looking for a solution to the problem. no solution is found and the only option i am given is to close the program. Unfortunately there is no specific error message given. Everytime i open itunes again after the crash it will begin to sync again, slowly make a little bit more progress then crash again. I also have an ipad and an ipod that both still sync sucessfully and do not cause itunes to crash, so im assuming the problem might be with the phone. I have tried a full uninstall and reinstall of itunes, quicktimes, and other associated programs to no avail. I have booted into recovery mode and completely started over with no luck. Now im out of ideas on just what to do. Any Thoughts? I'm running windows 7 with the newest itunes and a verizon iphone with 4.2.10 fyi.
Thanks

Ahhh man mine is the only discussion without any replies! Any help or suggestions welcome please!

Why does iTunes Match cause iTunes to crash ?

Why does iTunes Match cause iTunes to crash ?

My problem is similar. It began right after I allowed an Adobe update to run. (Adobe Flash Player version 10.0.45.2 is recorded in my Registry.) Now every single website I try to open triggers a window (see below) and repeats many times.
It makes no difference whether I "Allow" or not. I think it runs this window for every flash object on that website. It is occurring while I enter this post!
It makes using the Internet MOST challenging. Surely this is causing major problems for everyone.
I have IE8 on Windows Vista.
Here's the text from the message:
"A website wants to open web content using this program on your computer.
This program will open outside of Protected Mode. Internet Explorer's Protected Mode helps protect your computer. If you do not trust this website, do not open this program.
Name: Adobe Flash Player
Publisher: Adobe Systems Incorporated
(Checkbox) Do not show me the warning for this program again.
buttons: Allow Do Not Allow"
Should I appeal to Microsoft or Adobe for a solution? Is is possible to install the previous version?
Thanks for any wisdom.

IPad transfer purchases cause iTunes to crash

I've been trying for the last week to transfer a couple of iTunes tv show episodes to my computer from my iPad... no luck because iTunes always crashes about halfway through. What could be the cause here?

HI,
From the iTunes menu bar click Store / Authorize This Computer. Try transferring the files.
If that didn't help, with your iPad connected to your computer with the iTunes window open, from the iTunes menu bar click File / Transfer Purchases from iPad.
Carolyn

"My Rating" in iTunes causes crash

Similar Messages

Maybe you are looking for