My ratings disappeared when I turned On iTunes Match

Hi there.
I've spent a great deal of time organizing and meticulosely rating songs in my playlists since a couple of years,
recently with iTunes Match, all of my precious ratings dissapeared from many playlists, when I 'Turn On' iTunes Match, the ratings are gone.
I even have a backup of each playlist like Apple suggests, but the ratings won't appear when I import the backups, don't know why.
Anyone knows why the rates dissappear and how to fix this?
I re-rate some of them and again, but they dissapear if I Turn Off/On ITunes Match;
should I try to rate them with iTunes Match On or Off?
So far working with iTunes Match has been a pain.
Thanks.

I have the same problem with iTunes match. I did some investigation, and my conclusions so far are:
I have trief iTunes match a few years ago (when it just got released). After a couple of weeks I disabled and cancelled my match account due to the fact that the service is not working correct. Slow, etc. I simply don't want to use match.
But now: my ratings (and other meta data) are reset for music I have bought.
For example: I have an album and I'm rating ALL songs on my iMac
Then I synchronise my iPhone
After sync, all ratings are visible on my iPhone in the music app
But after a while (unable to exactly pinpoint WHEN) the ratings get reset again to the moment they were when iTunes match was turned on
In short: I have disabled iTunes Match, but it's still bothering me and ratings are getting reset. How can I fix this????

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Thanks for participating in the Apple Support Communities.
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HT204406 When i turn off iTunes match and then turn it back on my computer my songs do not come back. am i doing anything wrong?

Is there anything i'm missing? should i just wait? before i turned itunes match off i had a problem before where the icloud download button was greyed out so i couldn't download them to my computer.

It came back on it's own.

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My itunes match has been enabled. I tried toggling several times. I have restored the phone twice. None of my playlists are appearing on my phone that are in Itunes. I have to have these playlists. Why am I paying for a service that not working properly most of the time. The other day I could not play all of my songs from my playlist.

Try it again. Apple fixed the issue. Turn your Match off and then on again.

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Help!
I have just joined itunes match. Its all switched on on the iphone 4 and iphone is on ios6. I took the music off my phone as to save space, all my music still shows on my phone but i have to be linked to 3g or wifi to play it!
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I don't think Apple "missed it." It's pretty hard to think of ANY good reasons why Apple crippled iTunes Match in iOS 6, in so MANY ways, other than...
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I'm an old codger at 59, but even I know this is an EPIC FAIL.

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SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
Please advise,???
I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
Thank you again
D

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Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
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But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
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My ratings disappeared when I turned On iTunes Match

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