My Razr Maxx is not recognized by my desktop

How am I to download music if my PC doesn't recognize my Razr Maxx?

Are you using the USB cable that came with the phone?
When you plug the phone in and let the drivers load, are you not seeing any new drives at all on your computer?

Similar Messages

Photo's App on one of my Razr Maxx's not working

I have an app that is Tide with Google+ I think and it is called Photos) I tried using it to Touch up a photo and to Frame it I want to share it with my family on Facebook but every time i get ready to save the updated photo it says Unable to save changes.. To my life I can't figure out why and another thing I can't find the app at all in the were the apps are suppose to be located at Downloaded or All and when I looked to see if the app was on my other Razr Maxx it was not on there so I'm kind of puzzled on the whole darn thing.
My Question to the Forum members do you have this app and if so is working on your phone and how do I get it to were it will work on mine.. I'm puzzled on this one.. thanks b33

We've been Doing just that, I think I just loaded her up with too much stuff LasinaH we'll do the suggestion clean all of the house maybe change the SD card and I'll let you know at least you responded thanks a bunch b33

My Razr maxx will not boot. Help

My phone worked this morning, then I shut it down to charge it with the automotive charger from Motorola. I tried to start it and nothing happened. I have read all of the posts about holding down the power and the - (minus) volume button and also the + (plus) volume button and nothing happens. I then tried to plug it not the wall socket and nothing happens, I do not even get a sustained white light. It flickers when I plug it in then goes off. I have an old Razr Maxx and it will boot up but will not import my contacts from the SD card. Help

If there on your SD card they can be Save when you Pull the Card but when you install it in your Replacement Razr don't format the card or they'll be Gone and i just remembered if you have a SD Card adapter you can put your micro in it and then put the Adapter in your Computer and get your Pictures i have done this in the past. Sorry your Maxx didn't come around and Good Luck on the Next one. Let me Know how it's Working when you get it.. b

Device not recognized by Mac Desktop Software

I have tried to sync my Blackberry 8830 World Edition with the latest version of the Mac Blackberry Desktop Software (v. 2.1.3, build 10), but the device is not recognized.
I am working on a MacBook Air running under OS 10.6.8.
I've tried changing USB cables, but this makes no difference.
Some postings advise restarting the computer with the "3" and "2" keys depressed, in order to boot into 32-bit mode, but this hasn't enabled the recognition of the device either.
Thanks in advance for suggestions/advice.

Hey newsmith,
Welcome to the BlackBerry Support Community Forums.
Do you mass storage enabled on the BlackBerry? Also does the BlackBerry show that it is charging? Try removing the battery and place it back in.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

IPod Nano not recognized in iTunes, desktop, iPod reset

I went to update my iPod Nano's music selection and found it isn't showing up in iTunes. I reinstalled iTunes, restarted the computer, reset the Nano and still nothing. It does not show up in Disk Utility but does show up in Apple Disk Profiler. When I try the iPod updater, it says "waiting for the iPod to be ready". My 30 GB iPod works just fine, immediately recognized by iTunes. As soon as I connect the iPod Nano to the computer, it goes to "Do not Disconnect", darkens, and stays there. It does charge. How can I reformat the Nano if iTunes or iPod updater doesn't see/recognize it?

A couple of pages later in the forum, I saw something about disk mode. http://docs.info.apple.com/article.html?artnum=93651
I tried that out and my Nano did mount. I then was able to restore the Nano to factory settings, after which time everything worked ok.

Internal sound card suddenly not recognized (laptop and desktop)

Both systems run Arch.
A week or so ago, my laptop decided to forget that it had an internal sound card... the bluetooth headset and usb sound card still seem to work just fine... but the built in card has disappeared from the system completely. This morning, I was listening to shoutcast on my desktop when I left the room... I come back to complete silence and vlc (which had been playin shoutcast) was no longer running. So, I started to play some local music via Rhythmbox... no sound... I open my mixer, the internal sound card is gone! The only instance I can seem to find it is if I run Alsamixer via the commandline (have not tested this on the laptop yet, was planning to troubleshoot that before the end of the week). What information do you guys need to help me figure out why my soundcards have suddently gained amnesia? again, ALL external cards on both systems work just fine (listening to shoutcast on a USB sound card at this very moment on the desktop)...

The card is still not readable directly on the computer? Can you write to the card and read from it with the computer? What about with another device?
You need to determine if the problem is the BlackBerry or the card. If you can read the card or write to it with another device, that suggests the card. You should also try a known good card in the BlackBerry.
If the card is the problem, you could try repairing and recovering files with the computer first, and then format the card and test. If the problem continues or returns, get a new card.

Bright light on front droid razr maxx

Yesterday my razr maxx would not allow me to browse the internet. All I had to do was reboot. Ok. Simple. I get that. Computers have to be rebooted at times. This is a computer. NOW, my phone will not turn on, nothing. I plugged it in to charge and a bright white light comes on.
I realize that to most people this might not be a big deal...it will get fixed. I don't know why it's really making me angry.
Any ideas how I can fix this?
Thank you.

Ok Give us a little more Information, Who Is your Email provider, Yahoo, AOL , Windows Live Hotmail, or is it Gmail ?
Have you tried clearing the Cache's that correspond with the Email, And if yahoo is the Culprit which in my case it was I had to contact customer Service I had the Rep push some email to my account and it I flushed the my Inbox on the PC site and it started things a rolling again. So you might try that..
Give these a Look.! and reply back.. Here is Customer Services No. 1-800-922-0204 use option 3 Tech

Razr Maxx Calendar will not sync with Exchange Calendar

My Thunderbolt synced fine....just switched to the Razr Maxx Friday and the Calendar will not sync with my Exchange Calendar. Email and contacts are syncing fine.

Gapam wrote:
I guess I'm screwed. My Razr HD calendar won't sync with Google - apparently all my events were on the phone calendar and not Googe calendar. After following prior posts, I cleared the data on my phone's calendar - now my events are gone and I don't know when my next appointments are. Any way to retrieve that data? Any way to sync the two calendars - or to make sure the darn appointments are placed on the Google calendar and not the stupid phone calendar?
You have to select the Google/Gmail account as the location where to save the event. In the screen where you are adding the info to create the event there is a spot for choosing which calendar to save it to. This is where you pick the Gmail calendar.

RAZR not recognized as "Mobile Phone"

I have been trying to get my PBook to recognize my RAZR as a Mobile phone. First the basics - my PBook (15" Aluminum 1.25 GHz / FW 800) has built-in BT and that is working fine. I can see the device and can xfer files using the BT File Transfer util. I am setting the phone as discoverable, and the little Bluetooth icon flashes on the phone. I'm running Tiger with all updates installed - all that are available via Software Update as of today's date.
If I use the "Any Device" option in the BT setup wizard, my phone shows up in the list and I can successfully pair with it. If instead I choose "Mobile Phone" I can't see the phone. I've tried deleting the Bluetooth preference .plist files, removing the device pairings and then re-running the wizard, but the only thing I can get to work is the "Any Device" option. After being paired, the following shows up in the BT "Device" tab in System Preferences:
Device Name: troy's RAZR
Device Address: 00-14-9a-dc-15-8a
Device Type: Computer
Device Services: , Voice Gateway, Hands-Free voice gateway, OBEX Object Push, OBEX File Transfer, Dial-up networking Gateway
Paired: Yes
Configured: Yes
Favorite: Yes
Connected: Yes
I'm having problems getting the PBook to actually 'see' the phone as a modem (have also followed a bunch of other instructions here, including d/l-ing some of the modem scripts for the Moto phones). I can't iSync with BT, either. The RAZR is not seen by iSync.
I'm missing some key parts of the setup that are done via the Mobile Phone setup screen, and I think that is the root of my problem. Any ideas on how to fix this? Why is the RAZR not recognized as a Mobile phone?
Thanks!!

I can't get my PowerBook to recognize my V3 at all. I have had complete success with my V600, but today I got a new V3, and I'd like to get my numbers from the V600 to the V3. There are too many to copy them to the SIM card (I hate the way it's all or nothing!), so I'm trying to do it with iSynch. I have managed to synch the V600 with no difficulty, but I can't even pair the V3. Is there some optimum position you need to hold the phone in relation to the PowerBook, some secret incantation or what? I tried selecting Mobile phone and Any device, but neither one works, and I've tried it on two different user accounts, so I don't think it's a preferences issue either.

My Droid Razr Maxx froze last night. It is not worth the money.

This is my 2nd Droid since June. The first I had for 2 weeks and the battery was draining in less than 24 hours. This one I got in the 3rd week of June. I bought it because I wanted a good phone camera - I rarely use data, it is used mainly for calls and texting . I DID send a pic to Facebook last weekend, and could not log out of Facebook. This might be the cause of following freezing, don't know). The screen started going crazy occasionally after having it a month. It does the same thing other people have posted - opens apps, opens text messages and types, has made calls, etc. It has also frozen. Last night it froze on me. I tried turning it off and the screen went blank. The battery was not low, but I plugged it in anyway - it didn't show that it was charging so I unplugged it and hoped it would be ok in the morning. Sometime in the night it beeped indicating I had a text. It did it again around 6:30 a.m.. When I got up, it still had the blank screen and the message light was flashing. I couldn't get a screen. I plugged it in to charge it and after app. 15 minutes my screen came up but it was still frozen. I've had two phone calls I couldn't answer. After app. an hour the screen went blank again, and the red circling image indicating it's turning on started and has now been running for about 30 minutes. I no longer have a land line and am going to have to drive 27 miles to a store to get it fixed when I need to be preparing for the coming hurricane. I'm posting this as additional evidence that something is wrong with these phones, and they are not worth the money.

Juliefhb wrote:
This is my 2nd Droid since June. The first I had for 2 weeks and the battery was draining in less than 24 hours. This one I got in the 3rd week of June. I bought it because I wanted a good phone camera - I rarely use data, it is used mainly for calls and texting . I DID send a pic to Facebook last weekend, and could not log out of Facebook. This might be the cause of following freezing, don't know). The screen started going crazy occasionally after having it a month. It does the same thing other people have posted - opens apps, opens text messages and types, has made calls, etc. It has also frozen. Last night it froze on me. I tried turning it off and the screen went blank. The battery was not low, but I plugged it in anyway - it didn't show that it was charging so I unplugged it and hoped it would be ok in the morning. Sometime in the night it beeped indicating I had a text. It did it again around 6:30 a.m.. When I got up, it still had the blank screen and the message light was flashing. I couldn't get a screen. I plugged it in to charge it and after app. 15 minutes my screen came up but it was still frozen. I've had two phone calls I couldn't answer. After app. an hour the screen went blank again, and the red circling image indicating it's turning on started and has now been running for about 30 minutes. I no longer have a land line and am going to have to drive 27 miles to a store to get it fixed when I need to be preparing for the coming hurricane. I'm posting this as additional evidence that something is wrong with these phones, and they are not worth the money.
When the RAZR/ RAZR MAXX freezes, you can hold down both the Power and the Volume Down button at the same time for about 7-10 seconds, until it flashes. This is what is called a "Soft Reset". You will not lose anything because of this reset. As far as your battery time, 24 hours between charges might be considered good. It all depends on what apps you have installed, the location and signal of the towers for coverage, etc. I take mine off the charger around 5:00 AM, and when I go to bed at 10:00 PM, I am usually between 30-60%, depending on my usage during the day.

Motoprint on my motorola razr maxx smartphone will not print documents on eprint.

I am able to print from my smart phone by sending a document as an email attachment by wifi to the eprint web page, but Motorola Motoprint will not open a document on my smartphone and send it direct to the printer by my wifi network. My RAZR MAXX has Droid "Ice Cream Sandwich" operating system. My HP printer is the Photosmart model 5515. Motoprint will recognize the printer, but doesn't seem to load the printer drivers.

Hi tedin, if I understand you correctly you are able to use the ePrint service successfully from your smartphone but you are not able to print from your device to your printer over your local WiFi connection using Motorola Motoprint. I'm not familiar with that print app and you may need to refer to the help resources available to see if you can find a solution.
However you can also try to print using HP's free ePrint Home & Biz mobile printing app. You can download it from the Google Play app store here. It will work with your printer model over your local WiFi network.
Post back if you run into any problems trying to print using it.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

I.C.S.FOR RAZR & MAXX..Well Not Yet But this is what there Going With the Update Is 6.12.181

According to a Article i read in Droid-Life I.C.S Soak Test Could Begin Next Week if this is So We should Get the Update shortly after That.. B33
http://www.droid-life.com/2012/03/30/razr-razr-maxx-and-htc-rezound-receiving-ice-cream-sandwich-updates-as-early-as-next-week/

If you mean Jelly Bean... You can read about some of the reported features that it will come with from http://www.techradar.com/news/software/operating-systems/android-jelly-bean-what-we-expect-to-see-1036013
As for the reason that a carrier does not report any up and coming updates because after a week of reporting the update coming users start demanding that it gets release now, look at the post about the devices that will receive ICS, users are already asking why they haven't received the update that they have been promised even when a release date was never reported.
And dont forget if they report that the release date had been changed or temporarily cancelled, this is when the lawsuits threats starts.

DROID RAZR MAXX HD will not update to Android 4.4.2

Hello, All.
I am trying to figure out why my phone will not update to the newest version of Android or how to resolve this issue.
Here are my specs:
System version: 9.18.94.XT926.Verizon.en.US
Model number: DROID RAZR MAXX HD
Android version: 4.1.2
Baseband version: VANQUISH_BQ_100730.151.64.17P
Kernel version: 3.1.31-gef7deb8
Build number: 9.8.1Q-94
Build date: Wed Sep 25 15:13:00 CDT 2013
Here's the issue. I get the notification to update to KitKat (4.4.2) and so I download the update and press the install. It reboots my phone and starts the update. It gets to about halfway when the little Android animation falls on its side and displays a red triangle above him. My phone reboots again and when it loads, it shows a message saying that the update failed. There is no more information - just that it failed.
Is anyone out there having the same problem I am having? I've searched the Internet at no avail. All I've found are issues after the update.
Is there another way of updating my system that I don't know about? Any help would be greatly appreciated!
Thanks!

Sharon ,
Thank you for giving that a try. A factory data reset would be the next step. I know you are hesitant to do this, but we can make it easier to restore the phone after it is erased. Do you happen to use Verizon Cloud? It's a great app that you can download from the Play Store and it'll save all of your contacts, pictures, videos, music and documents. If you do not recall your Gmail address and password please take note of them before doing the reset. Then, follow these steps http://vz.to/1hdnWdK to reset your phone. Often times doing this after a software update will resolve any issues you're having.
SarahO_VZW
Follow us on Twitter @VZWSupport

Droid razr maxx calendar does not show up on gmail calendar even though it says that it has synced?

droid razr maxx calendar does not show up on gmail calendar even though it says that it has synced?

I had this same issue. I solved it finally by downloading the free "official" google calendar disabling the phone calendar app (Google Calendar - Android Apps on Google Play) and disabling the phone calendar. Then you need to choose your gmail account to sync with your calendar app. Now my entries on the phone are showing up on my PC.

Bluetooth not recognizing Motorola RAZR V3!!! What should I do????

I have a Motorola RAZR V3 and my Intel Mac Mini won't recognize it!! It recognized it once and now it won't detect it. When I choose the send file option it shows my phone, but when I click send, it says "Unable to validate device". The bluetooth symbol on my RAZR stays on until I choose the "Send File" or "Set up Bluetooth Device" option, and then it goes off. I tried updating the firmware to version 1.2, but the updater said that there wasn't a Bluetooth module installed, when there is default with the computer. My computer's bluetooth address is 00-16-cb-0c-fb-38, and my computer's bluetooth firmware version is 3.1965 (3.1965). Any help would be greatly appreciated. Thanks.
Johnathon

Hi xXDMCXx,
If you are having issues with iTunes not recognizing your iPhone, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

My Razr Maxx is not recognized by my desktop

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