My reader is totally shut down.

I have had Adobe Reader for quite a few years now. I have utilized it, mostly in my college studies. And now, that I am attempting to go back to school, I am finding that I cannot use my reader view or create my pdf files. I tried to uninstall the program and reinstall it. But, it stated that I did not have the permission nor the software to do so. I then looked through my old emails and there was a request for me to change my password because someone had infiltrated my account and corrupted the tool. I have no clue as to how to reinstate the functioning of my reader at this point. Can you help? ASAP?

First, Reader cannot create pdf files. Never could. Any problem with your old Reader not being able to read pdf files may be due to old formats, corruption of your Reader installation, virii, and other issues. We need information. What OS are you running? What version and what program are you using: Reader or Acrobat (commercial program that can create pdf files).
How are you trying to open pdf files (in a browser [if so which]), on your computer by double-clicking on the file, through the application itself using File -> Open menu item?

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Hi Masroor ,
Thank you very much for getting back to me with the "fix".
I removed 9.2 and installed 8.3 and can now print PDF files from Reader 8.3 with no problems.
Please let me know when the issues with 9.2/ MS are resolved. (I have checked and printer drivers are updated).
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My reader is totally shut down.

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