My receipt for my macbook pro shows a $99 one to one membership fee...what is this?

I just got a look at the receipt that was emailed to me from today's purchase. It probably wasn't a good idea to have it emailed instead of getting a chance to look at it in the store! I was charged $379 ( I think for the 3 year Apple Care) and $99 for a one to one membership. I have no idea what this membership is. Does anyone have any clue?

I'm sure that they get a commission, of some sort, for selling One-on-One. The service should have been explained to you before they tacked it on your bill. I would take the receipt back to the store manager and explain that you don't need the service and didn't ask for it. It's a rip-off as far as I'm concerned (unlike AppleCare, which I always buy for notebooks).
Good luck,
Clinton

Similar Messages

  • I don't have a receipt for my Macbook Pro - will Apple Care cover me?

    I bought my Macbook Pro from someone who no longer had the receipt. It is the Dec 2011 model. I registered it and called Apple yesterday for help because the unit wouldn't charge. The guy told me about the Apple Care protection plan. I explained I didn't have a receipt and he said it was fine... when he had entered the serial number he could see the unit was registered to me. So I purchased the warranty.
    This morning I received an email with confirmation of the purchase and letting me know that I would need my original receipt for the Macbook Pro if I needed it serviced. Anyone know which one it is?

    I had my old macbook serviced a while back and I didn't have the receipt with me.
    But because it was registered to me and my info on my Apple ID matches my stuff, they took it in for service without my receipt.
    I guess it's up to whoever you deal with at the Apple Store when you need servicing.  It is however, best to have your receipt.  If all you have is the Apple Care receipt, use  that one, since they sold it to you and it corresponds to you MBP's serial number.

  • Need a printer for my old iBook (old apps won't translate) but also for a MacBook Pro, 10.6.8! Anything compatible?

    Need a printer for my old iBook (old apps won't translate) but also for a MacBook Pro, 10.6.8! Anything compatible?

    If I understand this correctly, you wish to print from the iBook under Mac OS 9.2.x and from the MacBook Pro under Mac OS X 10.6.8 (no AppleTalk support in the latter).
    What type of printer did you have in mind? Does it have to be colour? Otherwise, a monochrome laser printer may be the best choice (high print quality and a low per page cost). A networkable PostScript printer may be the most compatible. Additional information would make it easier for someone here to suggest a solution.
    If you would be willing to accept some extra work and certain limitations, another way could possibly be to "print" to a PDF file on the iBook via a printer driver called PrintToPDF, and then transfer this file to the MacBook Pro and carry out the "real" printing there.
    http://www.jwwalker.com/pages/pdf.html
    Jan

  • I want to upgrade my Hard Drive to 1TB and more.  What is the maximun Hard Drive I can install for a MacBook Pro 2009 Yesterday, I tried a SEAGATE SSHD but my screen was always a showing a QUESTION MARK (?). It's not the cable because when I put back

    I want to upgrade my Hard Drive to 1TB and more.
    What is the maximun Hard Drive I can install for a MacBook Pro 2009
    Yesterday, I tried a SEAGATE SSHD but my screen was always a showing a QUESTION MARK (?). It's not the cable because when I put back the old original version, everything works...Any sugestion of brabnding or procédure to upgrade my hard drive?

    The largest 2.5" dia SATA drives available are 2 TB in capacity.
    Have you tried the Seagate SSHD connected externally to the MBP via USB?  The drive itself may be faulty.
    Ciao.
    Here is a good place to start looking for a replacement drive:
    http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/

  • My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

    My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

    I am having exactly the same problem right now. After some research, it looked like my HD was toast. I replaced it today, that part was easy, but now I cannot seem to use my original Install Disk to format the new HD. I get a grey restart screen, or if I get to the Language Selection screen, my cursor is frozen in left corner and I can't use it.
    Very frustrating, hope someone else has some ideas!
    PS My MacBook was about same age, and "expired" in exactly the same way as yours.

  • HELP! *EVERYTHING* disappeared from my sidebar except for my MacBook Pro icon, which is still showing under "Devices".

    *Everything* disappeared from my sidebar except for my MacBook Pro icon, which is still showing under "Devices".

    Richard,
    I had checked Finder Preferences to make sure everything was still checked, and it was. But as a result of your suggestion I decided to go back and uncheck them, relaunch Finder, restart my MacBook Pro, and re-check them. That didn't actually change anything, BUT, in moving my cursor around the sidebar I discovered there is a "show/hide" button to the right of the word Favorites which only shows up when you hover over it (a bad design imo) and I must have somehow clicked on it and pouf! All disappeared! So, thank you! I would not have discovered that absent your suggestion. All is now showing in my sidebar again.
    Babette

  • Can I return My IMac to exchange it for a Macbook Pro?

    I have had a IMac 27 inch since march and it is the newest one. I dont like it, so can i return it for a macbook pro? I have the receipt and everything that it was bought with.
    Please let me know, because im going to the apple store soon!

    If it is past 30 days then no you cant, which by what you said in your post; you purchased in march. If it is in the past 30 days then you will most likely only be able to do it through corporate apple. To the best of my knowledge the Apple retail stores aren't fit to handle returns and exchanges all that well. So call 1-800-my-apple or chat with an apple store rep to ask about exchanges. If you want directions for how to chat then just ask, they are lengthy so I don't want to type them if you aren't going to use them.
    Remember, you can only exchange/return within 30days, restocking fees may be applied. See Apple, Inc. For more information.

  • Can I use my iMac as a 'display' for my MacBook Pro?

    Hi all, I am really hoping someone can help me here.
    I am wondering if I can use my 24" iMac as a display for my MacBook Pro (both running Snow Leopard).
    It's my father's 80th birthday party in about 24 hours time. I am doing up the music and slideshow (thanks Apple - so easy!).
    My plan was to simply take my iMac and use it. However, I managed to drop the wireless keyboard (darn those dogs) and now my keyboard won't work. I have no backup keyboards here (gave the wired one to Dad to use with his Mac mini). I live in a country area with no access to a Mac store and it will take more than 24 hours to get a new one. Went to my local 'other computer' general store last night: I really don't want to buy an ugly black keyboard..... I have just had a great idea:
    Can I network my MacBook Pro and use it as the source for the slide show and simply use the iMac as a display? I have plenty of DVI adaptors but am just not sure how I would go about the software side of things? Or should I simply buy an ugly PC keyboard (and if I do, will the WIndows button work as an Apple button???)
    Any suggestions would be really appreciated.
    Thanks!

    The imac 24 can't be used as a monitor over a DVI connection or the like, Suzanne, but you may be able to achieve what you want to using "Screen Sharing" by networking the two computers. This lets your MBP effectively control what is running on the iMac.
    See HERE for the basic setup. For information about how to access the "shareable" screen from the MBP see HERE.
    One possible problem may be actually getting this set-up on the iMac if it is not already enabled, however, unless you can borrow a keyboard from someone (your password may have to be entered to enable it). You may be able to get around this, if necessary, using the "keyboard viewer" (which you can place in the menubar using System preferences > Keyboard, if you don't already have it there).
    Cheers
    Rod

  • How do I set-up my TV as a dual monitor for my MacBook Pro?

    Hi
    I have a mid-2009 MacBook Pro running (OS X 10.8.2) Mountain Lion, and recently I rearranged my home workspace so that I can view my TV from my desk while I work.
    I would like to set-up my TV as a dual monitor for my MacBook Pro, so I can stream videos on my TV screen and have the whole screen to do work on my MacBook Pro at the same time.
    Is this possible? I've seen people use TVs as a mirror display (where it works as their main and only monitor), but never as a fully operational dual display.
    As an example, I would like to have my MacBook screen showing a desktop with the whole screen devoted to Photoshop, while I have another desktop running on my TV, which shows an internet browser or other application.
    If this is possible, what cords/hardware would I need, and what are the settings that will enable me to do this?
    - My TV is a modern flatscreen LCD, and it has two HDMI ports in the back.
    - It's about 9-10 feet from my desk.
    If anyone could help, that'd be awesome!
    Thanks.

    Yes, you can do that.
    You'll need a mini displayport to HDMI adaptor:
    http://store.apple.com/us/product/H1824ZM/A/moshi-mini-dp-to-hdmi-adapter-with-a udio-support
    and an HDMI cable long enough to reach your TV
    (look on Amazon or Monoprice for the best price on any of those parts)
    In your display options, you will just choose extended desktop vs mirrored display.

  • Downloaded iBooks on my Macbook Pro but when I tried to sync it on my iPhone, this appeared: "Are you sure you want to sync books? All existing songs, movies and TV shows on the iPhone "My iPhone" will be removed". Love the iBooks as well as music. HELP!

    Downloaded iBooks on my Macbook Pro but when I tried to sync it on my iPhone, this appeared: "Are you sure you want to sync books? All existing songs, movies and TV shows on the iPhone “My iPhone” will be removed". Love the iBooks as well as music. I really don't want to loose my music. HELP!!!

    From the message you are receiving, it sounds like you either, 1) haven't synced your iPhone with that computer before, 2) are using two different iTunes accounts, or 3) both.  If you have purchased music or movies through your iPhone with a certain iTunes account and purchased books through iBooks on your MacBook through a different iTunes account then there is no having both on the phone. 
    Apple doesn't allow content from two different accounts on a device at the same time.  Also if two "libraries" have been created, one on the iPhone and one on the Macbook then syncing will erase data that is not associated with that particular library. 
    If you are using the same iTunes account for both, then you should be able to redownload any purchased items (music, books, etc.) from iCloud, assuming you have set that up.
    I hope this helps!

  • What antivirus protection should I purchase for my MacBook Pro? MacSecurity.app appeared on my desktop, and I downloaded that. Since then, it has said my computer is infected and pop-ups have been appearing.

    What antivirus protection should I purchase for my MacBook Pro? MacSecurity.app appeared on my desktop, and I downloaded that. Since then, it has said my computer is infected and pop-ups have been appearing.

    You've been infected by a scam trojan.  You don't need any anti-virus software on your Mac.  See the following about getting rid of the trojan.
    Trojan War
    If you discover a trojan program is running on your computer then look to the following information for assistance:
    1. A recent discussion on the Apple Support Communities: MacDefender Trojan.
    2. An excellent site devoted to Mac Malware: Macintosh Virus Guide
    3. Another site for removing MacDefende, et.al.: MAC Defender Rogue Anti-Virus analysis and Removal
    4. A new removal utility - MacDefenderKiller
    Removing strange software can be a task.  The following outlines various ways of uninstalling software:
    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a Startup item or a Log In item.  Startup items are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the Delete [-] button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead.  Download Easy Find at VersionTracker or MacUpdate.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Note that you must have this software installed before you install software you may need to uninstall.  Uninstallers won't work if you install them after the fact.  Here is a selection:
    AppZapper
    Automaton
    Hazel
    CleanApp
    Yank
    SuperPop
    Uninstaller
    Spring Cleaning
    Look for them and others at VersionTracker or MacUpdate.
    For more information visit The XLab FAQs and read the FAQs on removing software and dealing with spyware and malware.
    After removing all the components of the software you may have to restart the computer to fully disable the software.  This will be the case when removing software that has installed a daemon.  After the daemon has been removed you need to restart the computer to stop the daemon.  Alternatively, you can kill the daemon process using the Terminal application or Activity Monitor.

  • My macbook pro shows blank screen when I started..help me..

    My macbook pro shows blank screen when I started . (It's like in same state when power off. ) fan sound and hard disk is running. So i connected it Through external monitor via mini display to VGA cable. I can see everything on external monitor. My display of Mac needs to change? How much it cost ?? I found so many forum discussion said that if nvedia card is faulty then its happen...let me know suggestions...I given it to apple care service station n they r telling yr display needs to change its cost me a lot.. I can't afford. And can't spend that much for 3 yr old version as new versions of macbook pro is cost vice reasonable.. can I have any suggestion?

    If running 10.7 or later hold down Command-R at Startup.
    This should invoke recovery Mode.
    Choose Disk Utility.
    Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
    Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
    If errors, run again until it comes clean or gets stuck.
    Report any error messages.

  • MacBook Pro shows 356gb of App Storage

    My MacBook Pro shows 356gb used for apps but when I click Get Info for the Applications folder it only shows 9gb used.
    9gb to 356gb is a significant jump.. Is there any way I could delete this or find the 300gb+ excess of storage is?

    Probably you do not have 356 GB of apps on your computer, so you can try reindexing your hard drive. Follow the steps given in this Apple support article to do so -> Spotlight: How to re-index folders or volumes - Apple Support (you have to reindex "Macintosh HD").

  • I just ran the updates for my MacBook Pro and now my iphoto will not open.  It says "You can't use this version of the application "iphoto" with this version of os x.  You have "iphoto 9.2.3

    I just ran my updates for my MacBook Pro and now my iphoto won't open. I get a pop up that say's You can't use this version of the applicaton IPhoto with this version of os x.  You have iphoto 9.2.3.

    This screenshot shows which previous versions of iPhoto are compatible with Mavericks.  It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
    Note 1:  every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
    Note 2:  If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1.
    OT

  • Can I change a new battery for my MacBook Pro 15' Retina? How?

    Can I change a new battery for my MacBook Pro 15' Retina? How?

    Hi!
    About a month ago, my MBPr 15", mid 2012 (Model Identifier10,1) showed, at first, Battery Service warning and on the next day X over the battery icon with Battery Not Available message in the status. MBP would run only and while the charger was plugged in, plug led would be always green, when connected. Battery test third party sw would not detect the battery, any longer. 
    Replacing upper case with battery/keyboard/trackpad, as per Apple,  in my country was too expensive, over 1000 USD, did't make any sense to me, so I've chosen DIY option (https://www.youtube.com/watch?v=pLhHSIej9fs) with all necessary precautions like tools, ESD protection grounded pad in place and ordered "new" replacement battery from Hong Kong on Ebay (http://www.ebay.com/itm/400699766989?_trksid=p2057872.m2749.l2649&ssPageName=STR K%3AMEBIDX%3AIT).
    Yesterday I came in new packing/sealed, I installed it, plugged the power cable on, plug led would turn green and then orange, I thought it's ok, but once system booted, I saw again X over battery icon and "Battery Not Available". I checked all the hints on internet, tried several times SMC and EPRON resets, no success. I filed complaint to Ebay supplier, he replied that battery undergone test prior the shipment, but ready for return and refund.
    So, I can make another try and buy the battery from Ebay but what if the problem is with my logic board? From one hand charger plug led lights orange when connected to MBP, on another hand System doesn't see the battery at all: No battery in the System info/Hardware/Power. it works absolutely fine when plugged-in to charger. I ran extended AHT (over pressed "D" key while powering on) twice with No Problem in return. So, my question is does it ultimately mean that Logic Board and power circuits are all fine and the whole thing is about "new bad" battery? I there any way to entirely test Logic board and narrow down problem origin?
    Thank you for attention in advance,
    Nurlan

Maybe you are looking for

  • Calendar issue - Does not show entries previous Ja...

    Hi,  from beginning of January the calendar of my Lumia does not show any more entries made previously ! It was working  but from I think 7th of January nothing .. The calendar is sync with outlook.com calendar and if I go to http://calendar.live.com

  • N8 Belle : Mobile Documents not fully compatible

    One of the best apps I found for my n8 is Mobile Documents. Unfortunately  after the upgrade to Belle, some functions are no longer available. I'm talking about the quick launch icons in the screen (send,forward,delete). Now they only show as "..." a

  • User or customer exit for ME21N

    Hi all, I have to make a check before saving the Purchase order thru ME21N. Is there any user exit or customer exit available to do this check? Plz clarify. Regards, Steve

  • Silly question - I should know this ....

    When my Mac boots, I have a couple of servers which are in the login items, so they auto-mount on the desktop. One is the Time Capsule disc and another is a Windoze PC shared drive. All works fine. The only annoying bit is that on boot, the servers a

  • Can't import datebook or addresses from Palm

    Hi, I'm trying to migrate all my Palm addresses and datebook to iCal and Address book. When I go to export in Palm, for the datebook, my only export choices are: • tab & return • palm desktop • vCal vCard is greyed out. When I go to my new laptop and