My recently downloaded CDs to ITunes appear in my IPod Touch as light grey and a dotted circle on the left column of list of songs. and i have been unable to sync to my IPod. any idea why and what to try?

Downloaded songs into Itunes are not syncing to IPOd Touch though they appear in light grey and dotted circle in column on the left of list. Why?How sync?

what does the dotted circle mean?
What does the gray dotted circle in iTunes mean?
Dotted circles next to songs, won't sync, red circle with square?

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TS2621 Since my setting were updated I have been unable to access my emails. Any ideas why?

My setting were updated yesterday and since then I have been unable to access my emails. Any ideas why this has happened and how I can resolve the problem? I have checked my settings and they are all fine.

Since your settings were updated? Do you mean the iOS? Try this.
Quit the mail app completely. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Launch the mail app again.

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy

Cannot access BTyahoo mail using safari or google chrome but can using Firefox. Any ideas why and how it is fixed

I have recently signed up to BT but find that I cannot access BTyahoo mail using either safari or google chrome - the pages are just not available. But it works with Firefox. Any ideas why and how it can be fixed?

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
I've also seen it suggested that people try downloading a free app from the store onto the iPad (as that seems to reset something), and then re-try the apps - the free app can then be deleted.

I installed OX S Lion today but now my safari quits every time I open it. Any ideas why and how I can resolve?

I installed OX S Lion today but now my safari quits every time I open it. Any ideas why and how I can resolve?

Yes done that several times. Went online with with my service provider, O2. Spoke to a "Guru" sent me an E-Mail with the settings so I could put them in manually incase the reset did'nt work.

My macbook pro 10.6.8 desktop as started twitching on the far right side of the screen whether the internet is on or off. Any ideas why and how can i solve it?

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I would execute SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
If there is no success, make an appointment at an Apple store genius bar for a FREE evaluation.
Ciao.

I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

I have Acrobat 9 Pro and when I print hard copies of my PDF letters drop off from sentences throughout the document. Any idea why and how to fix this problem?

Hi,
We’re using Windows 7 Professional, Service Pack 1 and system type is 32-bit operating system.
Ange

My Apple TV and IPad drop after x mintues from "Home Sharing". To restart it, I need to close iTunes on my Windows 7 PC, open it , then I can listen again X minutes (15-90 minutes) to my music via "Home Sharing". Any idea why? What worked for you?

My Apple TV and IPad drop after x mintues from "Home Sharing". To restart it, I need to close iTunes on my Windows 7 PC, open it , then I can listen again X minutes (15-90 minutes) to my music via "Home Sharing". Any idea why? What worked for you?

I believe if you updated your Apple TV, you need iTunes 11 to make it work.

My i phone 4 as died after using facetime any ideas why and how to start it bak up???

my i phone 4 as died after using facetime any ideas why and how to start it bak up???

Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know

Itunes crashes when iTunes Match runs its Step 3 (not before) - any ideas why and how to fix it?

Every time iTunes runs the iTunes Match, when iTunes MAtch gets to Step 3 - iTunes stops working - ie crashes. Any idea why and how to fix it? The songs are still uploaded to iCloud etc... but it crashe iTunes every single time

I cannot explain the failure, but I can tell you that I have a string of approx. 24 emails with Apple and a combined 10hrs of talk time with Apple customer reps that tried helping me precisely for the issue that iTunes Match would crash at Step 3 without fail. Apple even logged my Console and I was talking to an engineer that literally wrote part of the code for iTunes Match (that was the fourth and last level of customer care I was escalated to). The poor man almost quite his job, and I just about demanded a refund for my $25, since iTunes Match simply wasn't working.
Then I studied at a friend's place, and I noticed that all of a sudden, while iTunes was running in the background, half my library was already uploaded and things were progressing smoothly. It turns out that it had something to do with my modem specifically, as I had already hooked up my computer straight to the modem, taking the router (TimeCapsule) out of the equation. Nothing worked. Firewalls were turned off, no AntiVirus existed, and Apple engineers tried everything possible, incl. remote access on my computer, to get this to work. Nothing worked as long as I was connected to a Motorola Surboard.
At every other network, wether at Starbucks, my university, or at friends places, however, iTunes Match worked flawlessly.
After some research online, it turnes out that a handful of people with Motorola Surrboard Xtreme cable modems had similar issues. Eversince, I simply use my neighbors wifi should I need to upload songs, and I have no issues. Oddly enough, matching (not uploading) works just fine with my Motorola.
Don't ask me how or why, I am interested in computers and work with them a lot, but I am no engineer. I can tell you that simple scientific method pinpointed to the modem, and I haven't had issues since then.

Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any su

Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any suggestions?
MacBook Air, OS X Mountain Lion (10.9.1)

Obviously, syncing an iOS device with iTunes over USB is still supported in Mavericks. Calendar and contact syncing with iTunes is no longer supported. That has nothing to do with your problem.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Purchased ringtone iphone 4 that is not in my itunes library when i click transfer purchases from it appears in the tones library but in a paler shade of print with a dotted circle to the left of it when i take any action it disappears

have purchased ringtone on iphone 4 not in my itunes library when i click devices, transfer purchases from, it appears in tones in my library but in a paler shade of print with a dotted circle to the left of it, if i try to click on it or take any other action it disappears and leave a blank space i have tried this several time i want to transfer library to my new iphone 5 but i will loose the ringtone

I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!! (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
Solution for the problem:
1 - go to your IPhone settings
2 - choose "iTunes & App Store"
3 - go to "Show All" & "Music"
4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
Should solve your problem :~)

Safari will not quit. this seems to be happening a lot lately. any idea why or what i can do to repair this?

safari will not quit. this seems to be happening a lot lately. any idea why or what i can do to repair this?

Ok Chris..
Might be a good time to run Disk Utility in case the startup disk needs repairng.
Launch Disk Utility located in /Applications/Utilities
Select the startup disk on the left then click First Aid.
Click: Verify Disk (not Verify Disk Permissions)
If DU reports errors, click Repair Disk

My recently downloaded CDs to ITunes appear in my IPod Touch as light grey and a dotted circle on the left column of list of songs. and i have been unable to sync to my IPod. any idea why and what to try?

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