My recently paid-for Adobe Send Account performs, not even half as well as the account I had all last year. It's slow,
249 MB should not take a half hour to upload, then fail twice to upload.!!
My recently paid-for Adobe Send Account performs, not even half as well as the account I had all last year. It's slow,
It works a lot like the freebe "try-it-out" version, EXCEPT, I have paid for my account, and am on year two
The freebe users, can send the file they have open, while a paid account holder has to find their file in the dirctory, taking even more time,
What exactly means "could not"?
And what Adobe product/service did you pay for?
Similar Messages
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How do I get my money back? Adobe Send feature set not even close to Send Now. No password protected download link option, poor contact management, no branded sending, no Outlook add-in / support. Wow. Talk about killing an excellent product.
Poor Contact Management? I see no contact management lol.
What a fiasco!
Pay Doyle -
Paid for Adobe Send and when trying to send a file, it requires me to upgrade!
Chat is also supposed to be open 7 days a week 24/7. So much for customer service
The first error has nothing to do with Photoshop - that's some .NET application.
The second error is most likely connected to a third party plugin or driver.
And you're running Photoshop CC (14.x) instead of the current Photoshop CC 2014 (15.x). -
Below is the only URL I can find. The McAfee SiteAdvisor I have/had is Version 3.3.131. As I said above, I want it back, without having to pay for it again. I would never have upgraded my Firefox if I'd known it would knock out the McAfee SiteAdvisor. Can I just revert to my former Firefox version? I was perfectly happy with it.
The McAfee Site Advisor 3.3.1 extension was the number 2 cause of crashes in one of the Firefox 5.0 betas and Mozilla Blocklisted it. That extension is disabled in Firefox 5, Firefox 6.0beta, and Firefox 7.0alpha versions. McAfee is working on a new re-written version of the Site Advisor extension to fix their problems - ETA is mid to end of July.
https://www.mozilla.com/en-US/blocklist/
credit to the-edmeister
ftp://ftp.mozilla.org/pub/firefox/releases/4.0.1/win32/ and pick your language. Not really advisable to downgrade security wise as Firefox 5.0 was partially a security update in place of 4.0.2 -
How do I cancel my subscription I just paid for it and I can not even unload the software
Can someone tell me how to cancel my subscription?
Hi btmsol,
I would be happy to take care of that cancelation for you, but your order is still pending (which is why you're unable to access it just yet). If you'd like to cancel it, let me know, but you should be able to access it soon.
Best,
Sara -
Deleted contacts
I have the same problem. I sent her them back and deleted them from my phone. They have now returned from to my phone!,,
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I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting
Hi Scott,
I'm sorry to hear that you're having trouble using your Acrobat.com subscription. I've checked your account, and there are no issues there.
Is the problem specific to one PDF file, or are you running into the same problem with multiple files? How large is the file (or files) that you're trying to upload? Are they complex (large number of pages; mix of text and graphics)?
Let's start with some basic troubleshooting:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that there are no firewall or proxy settings that are limiting your access to the Internet.
Let us know how it goes. If you're still having trouble, we can take a closer look at the files that you're trying to convert.
Best,
Sara -
I've become increasingly frustrated with the ipad adobe app. I've subscribed to be able to convert my pdf files into word documents and it has yet to work I've paid for a service that does not work which in turn makes me a disgruntled customer to say the least very disappointed with such horrible service
Which service did you subscribe to? Adobe PDF Pack?
Once I know the service that you subscribed to, I can move this post to the right forum so that you can get in touch with the folks who can assist you. -
Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy
Hi Tony,
Please refer this KB document : Return, cancel, or exchange an Adobe order
Please let me know if you need any further assistance.
Regards,
Rahul -
I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!
Hi voltric2014,
If you are on Windows, you can download and install the CreatePDF Desktop Printer, which would allow you to "print" to PDF from Word. You'll find a link to the installer on the CreatePDF page at https://cloud.acrobat.com. Here are the instructions for installing it: Using Adobe PDF Pack
Please let us know if you have additional questions.
Best,
Sara -
I mistakenly paid for adobe illustrator CC twice.
I mistakenly paid for adobe illustrator CC twice. The first time I thought it didn't work because it automatically switched to AI site. (I was expected to see something like Congratulations, you've successful blah blah blah.) So I did the purchase another time before I noticed that 2 billing e-mails have already been sent to me and they both have 2 different order numbers. How can I cancel one of them? Thank youuu
northophile,
If you come to need it,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI? Appears nowhere...
Where is the "serial number" for starting my just-paid-for Adobe Acrobat Pro XI? There's no sign of it in the confirmation email or in My Adobe. Been working on this for an hour with no luck. Help!
Hi Ralphmeima,
Please go through the link below and check.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards,
Anand -
I paid for adobe photoshop cs6 yesterday and haven't received anything from adobe??
I paid for adobe photoshop yesterday it has been processed on my visa and I have not recieved anything from adobe??? It is urgent that I get this down ad right away!!!! Help!!!
you may need to wait a few days (though i'm not sure of that). it typically takes a few days for payments to be processed and this is a (4-day) holiday in the u.s. which may (or may not) further delay processing.
in any case, i don't think any forum users can speed your processing. -
i just paid for Adobe Acrobat Pro and I can not download the program, every time i go to down load it tells me it doesn't download in my language which is English? why is this program I ordered not letting me download
http://www.howtogeek.com/120277/how-to-install-flash-on-the-nexus-7-and-other-jelly-bean-devices/
You do not need a Beta channel build of Firefox (which currently is 32.0b6) to use Flash as the issue was you needed Firefox 27.0 or newer to use the old Flash 11.1 plugin on Android '''4.4'''. after it came out on tablets/phones.
What Nexus 7 version do you have as there was a 2012 and a 2013 model. A easy way to tell if it is a 2013 is it has a camera on each '''back''' and front while 2012 only has one on front.
If it is the 2012 then it has a Nvidia Tegra 3 so the old Flash 11.1 Plugin is disabled.
For reading only as Bugzilla is not a discussion forum or for "me too" comments.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=968219 Bug 968219 - flash does not work on Nexus 7]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=957694 Bug 957694 - Hang/deadlock with Flash on 4.4 on Tegra3] -
Have paid for adobe cloud but now it is say start your trial
have paid for adobe cloud but now it is say start your trial
There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree
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