My recently purchased Photoshop Elements 12 will not open.

My recently purchased Photoshop Elements 12 will not open. Clicking to open, will not reveal the usual “edit” or “organize” choice windows. Only the main “edit” working window opens. In a moment, a smaller window within will also open. It states “Photoshop Elements 12 Editor has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.”
I am running it on a Dell laptop with six gigs of RAM and a Core i5 processor.
Should I attempt to reinstall? During original installation, the only thing I was not asked was to give blood! So, if reinstalling on the same machine is the solution, will Adobe allow this?
Thanks,
Frank

I have tried and failed.  It was loaded from disc just purchased at Best buy.  It loaded fine but will not start up at all.  I have looked for the launch program and tried other methods but no success yet.

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