My recipient is getting response that the file I sent is not available or they are unable to open any files that I send.

My recipient is getting response that the file I sent is not available or they are unable to open any files that I send.  I did not have this problem in the previous version of Adobe Send.

Thanks for replying.
If he's reading the email in Outlook, that shouldn't break up the links.
Do you know: is your recipient clicking on the View File button or the URL link?
Lastly, if the file you're sending is not confidential, would you mind sharing it with me so that I can try to reproduce your recipient's issue? I will send you my email address privately.

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