My recovered files are red and won't open

My Toshiba external hard drive broke and a friend used a program on his mac to recover the files. He says it worked but now all the files are highlighted red and won't open. The file sizes look right, but for instance when I try to open a .mov file it says, this is not a movie file. Does anybody know what the problem is and what I need to do to get the files usable again?

Thanks, Courcoul. I did Get Info and changed all the permissions to Read & Write for Me, Fetching, and Everyone. Still doesn't work. But, if I click on the picture of the Lock to Unlock it, I can't do that, because it's a work computer and they don't give me admin privileges. So maybe that's the problem? Though I don't see why. I use to be able to open all the files on my computer.

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After data file recovery, files are red and won't open

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Data recovery can be hit and miss. Data Rescue is unlikely to be able to recover every single byte from every single file. If so much as a single byte is out of place, QuickTime will be unable to read the file.
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Message was edited by: DVX100Shooter
Message was edited by: DVX100Shooter
Message was edited by: DVX100Shooter

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nerbyad,
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Wes -

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Hi,
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Maurice
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer. Thank You

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My recovered files are red and won't open

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