My recovery email is wrong

Hi friend i Hassen From Tunis
My App store work well it's created from more then 5 years i think. today i buy an iTunes Card i i submit it when i finished and went buy some app the system demand security equation i miss there and the most strange this that the recovery email is wrong my email is *** but in the app store he demand an other email ??? gmil.com ???
Note : i can enter to my apple store normal
Please help me my account is blocked
Thank you so much
Regards

Hi friend i Hassen From Tunis
My App store work well it's created from more then 5 years i think. today i buy an iTunes Card i i submit it when i finished and went buy some app the system demand security equation i miss there and the most strange this that the recovery email is wrong my email is *** but in the app store he demand an other email ??? gmil.com ???
Note : i can enter to my apple store normal
Please help me my account is blocked
Thank you so much
Regards

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