My redeem code from my new i mac purchase won't work for mountain lion

Please help!

Hi.
Apple - Support - Contact Apple Support
Good luck. I hope they can help you.

Similar Messages

  • Redeem code won't work for mountain lion

    I purchased mountain lion and apple sent me a link with content code but the content code will not work or allow me to download lion.  I type it in the redeem box but it says to go to app store.  I don't understand.

    Aside from having the minimum 10.6.8 installed, make sure your Mac meets the rest of the requirements for  OS X Mountain Lion
    OS X Mountain Lion system requirements
    To install Mountain Lion, you need one of these Macs:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory
    8 GB or more of available space

  • I am new to mac, but i keep reading about Mountain lion.  I just bought my Mac book Pro less then a month ago.  my current software is OS X 10.8.2, Do i already have mountain lion?  How do I check to see?

    I am new to mac, but i keep reading about Mountain lion.  I just bought my Mac book Pro less then a month ago.  my current software is OS X 10.8.2, Do i already have mountain lion?  How do I check to see?

    As the others have stated, you're on Mountain Lion with 10.8, anything. But you can check your version of the software by going to the apple in the upper left corner of the screen and clicking it and selecting "About This Mac". That will open a box that shows your software version. Once there you can click on "More Info" that will tell you everything about your specific mac configuration.
    Welcome to the Mac family.

  • ? migrating from Logic 8 on Mac G5 to Logic 9.1 Mountain Lion on new Intel Mac

    I'm migrating from a non-Intel Mac G5 PPC  with retail Logic Pro 7 installed and also the upgrade to Logic 8.
    What is the best way to install Logic on my newly acquired July 2011 Quad-Core Mac Mini Server ( MMS ) ?
    I have the original install disks for Logic Pro 7 retail and also the upgrade disks for Logic Studio 8 Upgrade Box retail.
    Can I install Logic Pro 7 first onto the MMS and then install the Logic 8 disk and then install the Box set Logic Studio 9 upgrade ?

    An important piece of information is required.
    What version of OSX is on the 2011 Mac-Mini?
    If it's Snow Leopard you're probably ok, if any version of Lion or ML is installed you're in for some work.
    Might want to read this discussion.
    https://discussions.apple.com/message/19441924#19441924

  • Mac Calendar won't sync since Mountain Lion upgrade

    Since updating my Mac to Mountain Lion, the Calendar won't sync to iCloud. My iPhone and iPad calendars are syncing fine with the same account. The error message is "The server responded with an error. Calendar couldn't connect to p01-caldav.icloud.com."
    Getting this error message on both Macbook Pro and iMac machines.  Checked all the basic settings.
    Would appreciate your help, please.

    contact iBank support: http://www.iggsoftware.com/support.php. Also, according to roaringapps.com, it has some problems with ML : http://roaringapps.com/app:155

  • Will the Mac Pro 2,1 work with Mountain Lion

    I have read recently that Mac Pro 1,1 will not be compatilble with Mountain Lion but what about the
    Model 2,1(8 core 3Ghz Xenon)?
    RJ

    yes its a terrible decision apple have made to drop all these early macpros...
    they waffle about lack of hardware compatibility
    but in actual fact its just an arbitary decission to save some cash, and streamline developement at the users great expense..
    there are an awfull lot of people waking up to the fact that their bullet proof,capable, multicore machines have been made effectively obsolete
    shame on apple

  • My s/n for PC to Mac Upgrade won't work for new install for CS6 on Mac

    I bought CS5 in 2011 for PC, then upgraded to CS6 for Mac (HUGE hassle) in 2012.  Trying to install on my new computer, and I can't select CS6 from the list.  The serial number for CS5 don't work (probably because they were for a PC OS), and the upgrade s/n for CS6, says the s/n is valid, but won't let me select CS6 from the list.   This discussion thing is a hassle!!  I've been "discussing" this for 2 days with no luck.  Isn't there someone I can phone?  Help!

    you can contact adobe support using chat, http://www.adobe.com/support/chat/ivrchat.html

  • HT201209 redemption code does not work for mountain lion

    app store says code is is not recognized

    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    If that does not work, call Adobe Customer Service.

  • How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?

    How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?
    How do I find the redeem button?  What do I have to do?

    Welcome to Apple Support Communities
    Open the Mac App Store and press the Redeem button:

  • When I give the redeem code from the package I bought today from over an hour away, this is what i get and no forun seems to deal with it nor do I have days to chase adobe down.  Oops! This code doesn't seem to be active. Please contact the retailer you p

    When I give the redeem code from the package I bought today from over an hour away, this is what i get and no forun seems to deal with it nor do I have days to chase adobe down. Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code. For more information contact Customer Support and order by phone

    See if this helps:
    https://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Trying to redeem a content code for Mountain Lion but says it's already used

    Hello,
    I just submitted my claim for a free upgrade to Mountain Lion for my new retina macbook pro. I got the e-mails with the password and the content code. I decrypted the PDF and entered the content code in the Redeem dialog in the App Store application (German App Store). But it tells me this content code has already been used and can only be used for one computer?! Do I have to wait a while until the app store knows about the content code or anyhting?
    Regards
    Andreas

    Just called Apple, they said they are aware of the problem, and they will automatically be sending out new codes to the people that received incorrect ones within 72 hours.  That's a long time to wait for mountain lion .They said to call back if I haven't heard from them in 72 hours.

  • What are the best practices in upgrading from mac OS 10.5.8 to Mountain Lion?

    I what to upgrade two iMac's from 10.5.8 to Mountain Lion. I have the harddrives backedup. I also have Snow Leopard family pac on disc.
    I want to know the best way to upgrade and get a clean install of the new OS.

    First check that the Macs will run Mountain Lion.
    Then install Snow Leopad
    Update to 10.6.8 for App Store needed for Mountain Lion
    Using App Store purchase, download and install Mountain Lion.
    Allan

  • I'm new to Mac, I recently downloaed steam for my husbands football manager game, having run ok for a few weeks it will no longer allow him to start up his game.I got help once it worked once but will not again....help please!!

    We're retired,new to IMac, I downloaded Steam for my husbands football manager 2011.It ran successfully for few weeks, but now will not allow him to start up his game.I got help from the mac team and it worked for one day but again has the same fault....help please

    Your download or install of the update may have been corrupt. Visit the Mac App Store and re-download the update or visit http://support.apple.com/kb/DL1726 and download the 10.9.2 update combo and re-install.
    If that fails to solve the problem please post back and post a EtreCheck Report which you can locate at:
    http://www.etresoft.com/etrecheck

  • My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

    my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Stephylei you will want to download the Mac versions of the installation files.  If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account.  You can find more details at Find a download link on Adobe.com.

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