My redemption code apple sent me won't work to download osx mountain lion

please help

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It is a 2 step process. You will receive an email with a secure pdf document. The document contains the redeption code for Mountain Lion. You will receive another email with the password to unlock the pdf. Have you received both emails?

Similar Messages

  • Logic studio V2 won't work on my OSX Mountain Lion MBA

    Hi All,
    I have a newer MBA and bought an older copy of Logic Studio V2. Now that I have installed the program, Logic Pro says it can't open as it only works with Power PC processors.
    Any idea what I can do to get this program to work? If I buy the upgrade, will it work?
    I don't want to return this product, and I want to get it to work so any assistance would be greatly appreciated.
    Best Regards,
    Heath

    Hi
    You need to run Software update to get to at least v9.1.7
    http://support.apple.com/kb/HT5421
    Note that the Logic application must be a) in your Applications folder, and NOT in any other sub-folder, and b) it must be named "Logic Pro" with no spaces or numbers.
    CCT

  • Hello everyone i want to know if i download osx mountain lion on my macbook air paying it s price from the apple store can i download it on my iMac without paying it s price another time since I would ve  paid it the first  time

    hello everyone i want to know if i download osx mountain lion on my macbook air paying it s price from the apple store can i download it on my iMac without paying it s price another time since I would ve  paid it the first

    yes, once paid for, you can download it for free on any other mac you own.

  • Epson SX445W printer won't work since upgrading to mountain lion

    I upgraded both my iMac and my Macbook to mountain Lion and ever since doing so the less than 6 months old Epson SX445W printer I have, which is supposed to be compatible with Mountain Lion won't print wirelessly anymore.
    I've hunted high and low for new drivers, tried removing and re-installing the printer, switched off gatekeeper, all to no avail, the only way I can get it to work is to print via USB. 
    The Printer network settings show it is correctly linked to the wireless network.
    I've tried adding the printer via IP, when I put the printers IP in, the imac detects the printer and asks me if I wish to use the Epson Stylus SX440 (which I select as it is this driver I previously used before mountain lion) and it the tries to install, tries to download new software and then fails, with the error message
    'Can't install the software fo the Epson Stylus SX440 because it is not currently available form the Software Update Server.'
    I am at a loss as to how to progress, I'm starting to feel the upgrade from Lion to Mountain Lion was pointless, I must admit I was perfectly happy with Lion anyway as it always worked flawlessly for me.
    Any help would be appreciated.
    Craig

    Hi Mende1
    When I do that no printer appears unfortunately, only Adobe PDF 8.0
    SInce posting this I did try removing and adding again, I have managed to get it to print by using the IP again to add and entering the ip address and then instead of using the default SX440 driver off my machine I selected from the list on the dropdown and chose Series 440, this successfully added the printer, and it just printed a test page, however I'm a little worried that this won't persist as soon as the printer is switched off and a new IP address is assigned by the DHCP server, and I shouldnt need to have to keep re-adding it, any other ideas are most welcome

  • DOWNLOADING OSX MOUNTAIN LION ON MY NEW IMAC STOPPED AT 54MB AND SEEMS STUCK. I CAN'T REUSE MY REDEEM CODE

    My iMAc is weeks old and I have a free upgrade to Mountain Lion. Codes were inserted correctly and process started. It stopped at 54MB and remains stuck. I cannot move the process on, can't use the redeem code again.
    I am new to Macs and need some guidance on how to progress with the upgrade.
    Thanks in advance.

    if you look throught the questions also alot of people have got problems so in the next couple of days we should be able to get OS X Mountian Lion.

  • Messages won't work with iMessage after Mountain Lion install

    I previously had Messages Beta installed on both my Macbook and iMac and they worked great.  Now I upgraded to Mountain Lion and Messages works fine on my iMac, but not on my Macbook.  It defaults to Bonjour and when I enter the Apple ID info I get a message "Your Apple ID "[email protected]" can't be used to set up iMessage at this time.", and it says to contact customer support.  What is causing this and does anyone know how to fix it?

    HI,
    I must admit to not having two computers to try this on.
    The one I do have is an iMac and updated from Lion to Mountain Lion with Messages Beta still active in the Lion build and I did not have any problems.
    I can see that the iMessages servers could be getting confused as you are trying to use the same Apple ID on the MacBook as is in use on the iMac.
    Try going to the preferences in Messages on the iMac and Disabling the iMessage Account whilst you set up the nmame in a MacBook
    9:14 PM      Wednesday; July 25, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • OsX Mountain Lion Code not redeemed

    I receive a code for free downloading osx mountain lion for my new retina macbook pro. But when I try redeem it mac app store say that "This code has already bee Used".... What to DO??

    Called them. They have it shut down because "people were trying to get Mountain Lion before it ws released" anyways none of the codes will work, the rep told me I would get some new codes "later today". Kinda ****** deal but it is what it is... As if they can't tell when we submitted the request.

  • I already bought Mac book pro with OSX Mountain Lion but my apple account not appear on my purchases list.

    I need to install to the other mac device
    please help.

    If your friend has Mt Lion show up in his purchases area of the Mac App Store then at some point he bought Mt Lion.
    You did not buy Mt Lion from the Mac App Store because it came with the system pre-installed. So it will not show in your purchases area.
    No you do not have to buy it again if you want to reinstall it. You use the Recovery system to do that and it can be done over and over again at no charge to you.
    You can use either the built in Recovery HD partition that is on the internal hard drive of your Mac or the Online Internet Recovery system that boots the computer from over the internet from the Apple servers.
    M Wittawas wrote:
    but my friend he just set Apple account on his mac and he get OSX Mountain Lion on his account
    and can install other device also.
    This mean when i want to download to install my mac pro again i must pay for new one ?

  • TS1292 The content code Apple sent me to download mountain lion for free is invalid.

    I was trying to download mountain lion for free on my mbair, but the code Apple sent me is invalid.  Any ideas on how to resolve it?

    Contact Apple.

  • My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    Maybe heresince yu proviced little informatin about what security code yu are talking about.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    Contact iTunes:
    Apple - Support - iTunes - Contact Us

  • TS1292 The code which was sent to me to redeem OSX Mountain Lion is Invalid

    Greetings,
    The code which was sent to me to redeem OSX Mountain Lion is invalid.

    Contact: Contacting Apple for support and service

  • I sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

    i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

    never mind i got it by going into my account and veiwing hidden items and there it was

  • I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever

    I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

    Hi,
    Please go to the link below to download Photoshop elements 11
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    To get your serial number from redemption code click on the link below
    https://redeem.licenses.adobe.com/getserial/s/redeem
    Thank you,
    Mohd. Naseem

  • My adobe presenter redemption code (creative cloud) membership does not work.

    my adobe presenter redemption code (creative cloud) membership does not work.  Each time I input my presenter code at creativecloud/redeem it returns a message 'ooops, this code has been redeemed.'

    I got both installed but on installing Presenter keeps giving errors that a previous version is installed on the computer and cannot proceed.  I verified that there is no previous version and keep redoing the install and get stuck AGAIN and AGAIN at this point.
    I also verified that I have the latest version of Flash on Chrome and I have the latest version.  Why is Adobe so all over on downloading/installing their products.  I (and other paying customers)  cannot waste more time on this very simple procedure just because the software packages are not packaged properly or. the teams in charge of ensuring the products DID NOT correctly package the products securely (with the updates included) and more importantly, ensured that the products were linked to user accounts who purchased them.

  • I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do?

    I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do? I am very frustrated and just want the great software to download in a resonalbe time!

    Take your Mac to a location with a fast, relaible Internet connection that will be all yours during the duration of the download.
    If you want to complain, PLEASE call Apple and do so.
    Internet only downloads of OS X is completely stupid, it assumes everyone has reliable Internet everywhere and /or no data caps.

Maybe you are looking for

  • What is Ads Removal 1.0.0 ? Is it malware or a virus?

    When I opened firefox today, this add-on just appeared. I don't know if I can trust this or not. Is it malware? If so, how will I be able to remove it?

  • Manual Invoice Cancellation - How it reflects in FI ?

    hi..friends.. Iam an ABAPer. The situation is, an invoice was cancelled in SD MANUALLY. How it gets reflected in FI.? I have developed an report for Debtors Age Analysis, which shows all the Customer Open item analysis of overdue items. Since that in

  • Default parameters in R12

    Hi: I was asked to check parameters on an EBS version 12.1.3, database 11.1.0.7 on linux to see if it has all default parameters. If not what have be changed. But I dont know what are the default parameters? Is there a place I can have the default va

  • How do I download Mountain Lion?

    I am currently running Leopard (OS X 10.5.8) and am having trouble finding where do download Mountain Lion.  The website says to download from the Mac App Store, but I don't have that.  How do I download Mountain Lion?

  • File Management Question

    This may win for "stupid question of the year" but I'll ask regardless...is there a way I can change the name of multiple picture files? Instead of going through all my 10,000 pics and changing the names 1 by 1 is there a way I can change a bunch at