My redemption code does not work to access my serial number

I have just purchased Acrobat Standard...returned from the store and keyed in the Redemption code to access the serial number. I am being told that it is invalid

Be sure you are using a letter O and not a number 0 -or the reverse - as appropriate to the code
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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Redemption Code does not work

I am trying to install CS6 from the email I was sent from Adobe. The redemption code does not work. Is there a phone number I could call for support. I bought my Adobe Creative Suite 6 from Ivy Tech Community College in Indianapolis, IN. I have recently moved to Bodfish California and need help to install this.
Thank You
Cathy Talbott

Hi Sunshine2014,
You can try the options in obtaining serial number from
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
You canalso contact Adobe regarding this, they can assist you better.
Regards,
Rajshree

HT201209 redemption code does not work for mountain lion

app store says code is is not recognized

http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
If that does not work, call Adobe Customer Service.

I bought adobe photoshop and i dont know how to find the serial number because the redemption code does not work what do i do

i cant install the photo shop softwear because the redemption code doesn't work what do i do

Please follow http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Regards
Rajshree

Photoshop Elements 11; redemption code does not work

I have PS Elements 11, which I purchased some time ago and am now trying to install. Let me recount the fun I've had:
1. I came to the window requesting the serial number.
2. I found the redemption code and logged onto your site to get the serial number.
3. I found I needed to register in order to get to your activation page, so I registered.
4. I entered the redemption code and got this message: The code you entered is invalid. Please try again.
5. I triple checked every character and tried again; still no go.
6. I re-entered but this time used lower case letters; still no go.
7. Went back to your site for help; none of the remedies worked, unless you think going around in circles is helpful.
8. Clicked on Contact Us.
9. Was sent to this community, which I could not access until I registered.
10. Found a thread that addressed this same problem, albeit it was PS Elements 12. The writer's experience mirrored mine exactly. The final message in the thread advised the writer to follow a link.
11. I clicked on the link, hoping to find an e-mail address or active chat room, but instead I was rerouted to the community!
I am at my wit's end trying to get help. Please help, but please, in the name of Zeus, do not give me a link that just takes me back to your community or your "trouble-shooting" pages. Been there, done that. I need real help here.
Thanks,
J. Nuttle

After some serious hunting I finally found a link for live chat (that hunting also included switching to Internet Explorer where I had been using Chrome; I don't know if that's what made the difference). I gave the person at chat my redemption code; soon they came back and told me they had validated the code.
I went to the code redemption page and put in the code, and AGAIN it came back invalid! A second visit to chat yielded a similar promise, but with instructions to go to my Adobe ID page and check for the serial number there, under Products and Plans. I went there, checked Products and Plans, and found no serial number.
I was borderline homicidal at this point.
Still on the ID page, out of desperation I clicked on the Other Products link, and there, FINALLY, I found the serial number. It worked when I ran the install program, and now PS 11 Elements is up and running on my computer.
I would compare getting a serial number to PS 11 Elements to trying to find the Ark of the Covenant, except that finding the Ark is a cinch by comparison. I'm sure the difficulties I encountered were not of your making, but were the result of some horrible brain farts of those above you. Thanks for your help.
John

I am a student and have received my redemption code but it will not work to get a serial number

I am a student and have received my redemption code but it does not work to get a serial number

What happens? How are you trying to redeem it?

My redemption cod is not working so I cannot obtain my serial number. What am I supposed to do now?

My redemption code is not working so I cannot obtain my serial number. What am I supposed to do now?

hello, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)

PS Elements 11 says Redemption Code does not exist

Just bought and have activated receipt. Install says Redemption Code does not exist.

See if this FAQ helps you:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Just purchased adope premiere elements 11 and redemption code does not exist

just purchased premiere elements 11 and when trying to get serial number, i am told the redemption code does not exist, its brand new right out of the package. WHY.

Did you try entering the redemption code at http://www.adobe.com/go/getserial/? You can find additional details at Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html.

My redemption code is not working. What seems to be the problem?

I just purchased the Adobe Creative Cloud for ETLA (Multilanguage) and my redemption code is not working. What seems to be the problem?

http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Mylenium

Hello, I purchased design premium 4.0 German Windows (LIZ 390232 from 22.02.2010) from my friend and wanted to installation it. However, the key code does not work. He has the PC is no longer, so he can not disable the product key. He loaded it, but onl

Hello, I purchased design premium 4.0 German Windows (LIZ 390232 from 22.02.2010) from my friend and wanted to installation it. However, the key code does not work. He has the PC is no longer, so he can not disable the product key. He loaded it, but only in Englisch (trial version?) Please help me for the next step. I have the license agreement in my hand.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Jakobh53157856 before you begin the installation process please complete the transfer of license process to transfer the Adobe Creative software license you wish to utilize to your possession, You can find details regarding the transfer process at Transfer an Adobe product license.

I purchased design premium 4.0 German Windows from my friend and wanted to installation it. However, the key code does not work.

I purchased design premium 4.0 German Windows from my friend and wanted to installation it. However, the key code does not work. He has the PC is no longer, so he can not disable the product key. He loaded it, but only in Englisch (trial version?) Please help me for the next step. I have the license agreement in my hand.

Nobody here can help you with this. You'll need to contact Adobe directly.
Did your friend fill out and send in the license transfer form?
Transfer an Adobe product license

MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

It may be possible that the sale of the redemption by the third party seller has not yet been registered/recorded in Adobe's system. So as dj says you may need to check this out with the supplier.

HT4972 i got my new iphone 4s , can not download the OS 5 it says error 9006 on my windows 7. also the phone does not show the capacity and serial number details on the itunes summery ?? please help

i got my new iphone 4s , can not download the OS 5 it says error 9006 on my windows 7. also the phone does not show the capacity and serial number details on the itunes summery ?? please help

Hi Kevin,
The iPhone 4S comes automatically loaded with iOS 5, and any updates after iOS 5.0 can be completed directly from on the phone in Settings > General > Software Update. If you are having trouble using iTunes to update software, I suggest you reset iTunes so that you can pair your phone to the computer again, because if you can't see the serial number and capacity, that generally means your phone isn't paired. For any problems this doesn't fix, please contact Apple directly through their automated help line, 1(800)MYAPPLE.

Data Binding: Simple code does not work.

hi... the following simple code is used to display the ename field for a record selected in scott.emp on the console. the code is placed in an event handler. it is as follows:
DCBindingContainer bindings = ctx.getBindingContainer();
DCControlBinding binding = bindings.findCtrlBinding("ename");
String Name = (binding != null) ? binding.toString() : "";
System.out.println(Name);
is the code above correct????
if so, why it does not work???
thanks for every help in advance & best regards.

Hi,
please check the UIModel.xml file for the page if the binding name is "name". The code you have is the same code we published in our QBE workshop and it works there. The only difference is the name of the control binding. So please check if the binding name exists. (e.g. it could be ename1 instead of ename)
Frank

My redemption code does not work to access my serial number

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