My redemption code for Adobe Acrobat XI is not working. What do I do?
My redemption code for Adobe Acrobat XI is not working. What do I do?
Have you tried the steps listed here?
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
Similar Messages
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Latest Alert for Adobe Acrobat - Upgrade will not work, Any ideas???
Hi, When the issue with Acrobat first occured (ERROR MESSAGE: Licensing for this product has stopped working. You cannot use this product at this time. You must repair this problem by uninstalling and reinstalling this product or contact your IT Administrator or Adobe Customer Support), I did unistall and reinstall my Adobe Acrobat 9 Pro Extended, once finished reinstalling, the error kept reappearing. I also jumped onto the Adobe website and download the latest upgrade to fix this problem (http://www.adobe.com/ap/support/security/bulletins/apsb09-04.html), but the problem keeps continuing.
Any thoughts or ideas will be much appreciated. I have tried every combination of tricks and reinstalls etc and cant get it too work at all.
SharmayneHi Micahel, thanks for getting back to me, just quickly (im not the very best with computers, but am ok), when you say to check the background processes, is that starting the task manager (ctrl+alt+delete) and clicking the processes tab to see if its running there? sorry, im just not too sure where to check for this.
thanks heaps, i appreciate the assistance.
Kind Regards
Sharmayne -
My redemption code for photoshop elements 12 does not work
I purchased Elements 12 from Best Buy.
When trying to load to load the software on my iMac (osx10) the installer will not accept my redemption code.
I have tried support and trolling through internet without success.
does anyone have a solution?You need to contact Best Buy and resolve it thru them. They will have to provide you with a valid code.
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Need help with a activation code for Adobe Acrobat X Standard for my PC, Don't have older Version of Adobe Acrobat 9, 8 or 7.
You don't need to install the older version, you only need the serial number from your original purchase. If you don't have them to hand, did you register? If so, they should be in your Adobe account. If not you really need to contact Adobe, though it isn't clear they will be able to do anything without some proof of purchase etc.
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Redemption code for Adobe photoshop/premiere elements 11 does not work
redemption code for Adobe photoshop/premiere elements 11 does not work
I am having the same issue except that my premiere elements code worked great, but the photoshop elements key failed. Ugh.
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Since windows has been update acrobat x pro not working, what to do?
since windows has been update acrobat x pro not working, what to do?
acrobat x pro cs6, windows 7, there are no text massage
i did tried to uninstalling and reinstalling acrobat, but the problem comes
back
the issue is:
i can close to pdf file at working on indesign, but when i want to open the
file the acrobat wont respond, it just not open at all.
2014-02-19 16:23 GMT+02:00 Rave <[email protected]>:
Re: since windows has been update acrobat x pro not working, what to
do? created by Rave <http://forums.adobe.com/people/Rave> in *Acrobat
Installation & Update Issues* - View the full discussion<http://forums.adobe.com/message/6135679#6135679 -
after i use 4.3.3 for iphone 4. the notification for facebook and yahoo do not work. what is wrong? anyone can help?
I am also on my forth hard drive on the same model.
When I unpacked the computer, the hard drive did not include OS X either. Actually, it was completely blank. Did not even have a partition table! I have also had random problems with the machine not charging.
I have replaced the drive myself with an SSD after figuring the Apple Certified technicians were incompetent. Now even the SSD is starting to fail
I have bought an HP laptop and setup Ubuntu on it. Hope it turns out better than my previous four various Mac models. All have had various repeating hardware issues that Apple Certified technicians have been unable or unwilling to correct. -
Will not let me input redemption code for adobe photoshop element 13?
Having trouble inputting redemption code for Photoshop Element 13?
Thanks, I tried it, but that did not work. Another Forum leader determined that I bought a WIN license and I have a MAC. Not sure how that happened. I have sent a message (hopefully given the absolute user unfriendly interface for any problems) to the Order folks. If they don't reply, i will cancel the credit card charge. That might get their attention. What a terrible company.
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Adobe Acrobat XI Pro not working (at all) following update
I have been have issues with my Adobe Acrobat XI Pro for a few weeks now. It stopped allowing me to view, create and print pdfs a few weeks ago. As I teach part time online at a university- I commonly use pdf's to provide information to my students. I also use pdf's to transfer data back and for from my work computer - for my full time job - to my home computer and back again. Not having this availability is really hindering my work.
My computer runs on Windows 7 with a 64 bit operating system. Up until a few weeks ago I had no problems. I'm thinking an update may have gone through that caused the issues.
In order to reload my full program I had to completely reformat one of my drives which I had remnants of an old adobe version on it- unfortunately, I did not realize that outlook was still pointing to this drive so I lost a lot of data in the long run- needless to say this adobe issue is has been more than just a nuisance to me.
Once the drive was clean- I was able to reload my software for Adobe XI Pro. It worked perfectly after I loaded it. At least I was able to breath a sigh of relief. The next day (yesterday) I was informed that some security updates were needed on the program- considering the age of my disks- It seemed plausible and I received the updates. This evening, as I was setting up my course for winter semester- I tried to open a pdf- and low and behold- I am back where I was- I can't do anything again. What is going on here? I need this program to work- yesterday! Actually I needed it weeks ago when I started realizing I had issues.
There has to be a fix out there for this problem- and I can't be the only one with this problem. I would appreciate any suggestions that anyone has!
Thank you!Bill-
Thanks for the suggestion- but unfortunately this doesn't work- the reason being is that "Repair" is not option.
I took a snapshot and attached it of what is available for me when I click on Adobe and as you can see- Repair is not an option.
I'm getting to the point of frustration- I will probably uninstall adobe again and refuse to get any updates for it. I honestly do not know what else to do.
Without adobe I can't post assignments for my college students to my website. Winter term starts tomorrow and I am very much behind schedule because of this problem.
I can't be the only person having this issue.
Again- I do appreciate the suggestion. Wish it would have worked. -
I had to re install My OS and need Authorization code for my adobe acrobat 8.1.0 professional. Please Help.
Hi Gary ,
I would request you to connect with the Adobe support team to get your query regarding Authorization code fixed .
http://helpx.adobe.com/x-productkb/global/service1.html
Please click the blue"Still need help" button on the chat support page .
Regards
Sukrit Dhingra -
My redemption code for Adobe CC doesn't work
Everytime I try to redeem the code it would say "Oops! This code has already been redeemed."
If you have already used the code once then there is no need to use it again. The first use of it should result in you acquiring an activation code for your subscription.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
Authorization Code for Adobe Acrobat 8
I am trying to gtet my Adobe Acrobat 8 activated. Due to a system crash I was unable to deactivate my software. The activation process within the software failed. When I called the automated system would not give me an authorization code, and when I hit the option to speak with an agent the message stating that phone activations are no longer accessible. The website adobe.com/go/activatge is not available either. I know this is an old product, but how can I get an authorization code to allow me use of the software?
Hi Evans01,
Please contact Adobe Support using the following link: http://helpx.adobe.com/contact.html?product=acrobat&topic=serial-number-issues-or-activati ng-my-product
Then click on the option, 'I still need help'. -
I have the adobe creative suite and have the product code that comes on the paper but i do not have the redeem number.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
Adobe Acrobat X Pro Not Working, InDesign is Finicky
I purchased CS6 a little while ago and now Adobe Acrobat X Pro is not working at all. This is a major problem because I cannot access PDF files, which is the file type I use most. Also, InDesign doesn't save my files correctly and sometimes just shuts down without notice. I use those two programs the most so I'm not too sure what problems the other programs potentially have. This same problem happened to my co-worker and she was emailed new download codes and now CS6 works perfectly for her.
Hello emthree
You will have to contact Adobe Support regarding this - http://helpx.adobe.com/in/contact.html
~Deepak -
My Adobe Acrobat Pro is not working.
My Adobe Acrobat Pro was working; however, today, I can not get it to come up. When I tried to convert a PPT to a PDF, it says it is not registered. I looked for the App to reinstall in the AAM and it is no longer there. That is why I joined the cloud. Can you help?
start here, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
if that info fails to resolve the problem, contact adobe support https://helpx.adobe.com/contact.html
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