My redemption code has been used under another id

does anyone know how i can find out how to use my redemption code. Its saying its been used under another id

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
Contact the vendor who sold you a used code

Similar Messages

  • I have photoshop elements 11 installed on my desktop pc, I want to install it on my laptop as well, I read that it can be installed on two systems, but I get a message taht the redemption code has been used by another ID, please help

    I have photoshop elements 11 installed on my desktop pc, I want to install it on my laptop as well, I read that it can be installed on two systems, but I get a message taht the redemption code has been used by another ID, please help

    A redemption code can only be redeemed once.  It is used to acquire a serial number. The serial number is what you need to activate the installed software.  If you did not keep the serial number when you first installed, you might still be able to find it in your Adobe account online if you registered the software.

  • TS1424 I am being told that a remember code has been used an this not true. How do I get this resolved?

    I am being told that a remember code has been used an this not true. How do I get this resolved?

    Well you can't fix it without entering a credit card now - or without creating a new Apple ID. If you did not want to use a credit card with your Apple ID, there is a very specific way that you have to create the account. If you don't or didn't follow those steps exactly, you have no choice now but to enter a credit card - or create a new Apple ID without the credit card.
    If you create a new Apple ID, you will also need another email address since you have already associated your current email address to the ID that needs a credit card. You also have to sign out of your ID in Settings>iTunes and App Stores before you can create anothe Apple ID.
    Read this for more information.
    Create iTunes Store account without credit card - Apple - Support

  • I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me?

    I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me? actually, my computer can't start  since three days ago, could it be the same problem?

    Logic is the APPlication (program, app) that you are having the problem with.
    Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes.   It seems that Logic is attempting to find and connect to another machine on your network.
    Do you have Logic installed on another computer there?  That may be the source of the confilict.
    You might want to post this question in the Logic Pro Community.
    Be sure to indicate the version of Logic Pro that you are using.  I'm sure the folks there can help you out.

  • Every time I try do download an app iTunes asks for a billing update, claiming my account has been used on another machine. Why?

    Why is it, since the last iTunes update, I'm asked to update my billing information every time I try to download or update an app?
    iTunes claims that my account has been used on another machine, but it's only running on my iPhone and my laptop as always.
    Help. It's bugging me.

    Lt Chu
    You can buy an iTunes card and redeem it at the on-line store.
    Cheers

  • Itunes says my digital copy code has been used already.

    Got star trek for blu-ray. It came with a digital copy and a redeem code. However when I entered it on the redeem page in itunes a red message appears telling me the code has been used once and can not be used again. The code is from a fully sealed new copy of teh blu-ray. What should I do? (yeah I know I can just handbrake it but the gift giver was excited about this functionality so I'd like to use it).

    Just wanted to jump in here with a quick update. We are still investigating this issue, but I can assure everyone that if they contact support via the website at http://www.paramountdigitalcopy.com/support/, they will receive a new code for their digital copy of Star Trek for iTunes or Windows Media. However our support team has been very backed up because of the holidays so if you don't get a reply right away, don't panic. We will get to you.
    I have done numerous Web searches for any sign of files available via BitTorrent or other P2P networks that contain working Star Trek digital copy codes, but apart from sites that exploit Google's search engine and generate phony "search results" of their own, I have not had any luck. It is possible this is just an Internet rumor, but we are still checking.
    Please respond to me in this thread with info on which version of the Star Trek set you got that has this issue, so we can narrow the field of possible causes. If you could also throw in any more info about that supposed torrent file (i.e. my brother downloaded it and it has a bunch of codes, etc), please do so.
    Many thanks!
    Stephen Zupan
    Software Quality & Release Engineer
    Deluxe Digital Studios
    Message was edited by: Zoopster

  • Number I bought has been used by another person

    Hi,
    I have recently bought a skype number and I found out that it has been used before by another person. I get unwanted calls from people I don't know and have to explain them that this number does not belong to that person anymore. This is very annoying and I am dissatisfied. 
    Is there a way to know if the skype number that one chooses from the pool of "available" numbers has been used? I want a number that HAS NOT BEEN USED by another person.
    Many Thanks,
    /D.

    Logic is the APPlication (program, app) that you are having the problem with.
    Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes.   It seems that Logic is attempting to find and connect to another machine on your network.
    Do you have Logic installed on another computer there?  That may be the source of the confilict.
    You might want to post this question in the Logic Pro Community.
    Be sure to indicate the version of Logic Pro that you are using.  I'm sure the folks there can help you out.

  • HT1539 My computer shut off during the download and now it says my code has been used but it did not download to my iTunes, is there another way to download it?

    Can someone please tell me what to do if I was downloading a digital copy of a dvd from and website and my computer turned off in the middle...now it tells me the code has already been used but it did not download, ugh.
    Thanks

    You may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and re-sync your content to it.

  • I have been told my Redemption Code has been activated, yet I can not use the software without downloading trials only

    I am in online school and I have recieved a Redemption Code but I am not able to use the software without just using 30 day trials, which have expired sooner than the 30 days. I am not sure why I can not open templates from class without having to purchase Adobe Creative cloud again. I have the old Adobe, 5.5, I believe still installed. What can I do to access my already paid for software that I can not use?

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    PS - posting a minute apart really won't help... this is an open forum, not a direct link to Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • Redemption code has been already redeemed

    I can't redeem redemption code. I tried to redeem a redemption code for school version but it showed the code has already been redeemed.  I think I have redeemed code earlier.  What should I do now?? Since redemption code doesn't allowed redeem more than once.

    Hi dylannnnnney.
    If you have redeemed the code once it is not necessary to redeem it again to use.
    You can directly download Creative Cloud desktop and install other products from there
    You can downlaod Creative Cloud desktop from below link
    https://creative.adobe.com/products/creative-cloud
    Once it installed, Sign in with the email address which you have used to redeem the code
    The click on install or update an application.
    Hope it helps.

  • Which Tax Code has been used in Freight Charges Dialog Box ?

    Sir ,
    Plz tell me that when we Click on any Document of Sales / Purchase Module or Purchase Order like open
    and than u add the Items and Click on the Freight Drill Down Arrow Give the Freight as 10% , than u give Tax Code also.
    But I am asking that only , which Tax Code will be choose for Freight.?

    Hello jyotasna,
    If you want to select tax code then you should be tick as a freight tax code in tax code setup form(Administrator>Setup>Financial>tax code) otherwise tax code will not be listed on freight window.
    Generally in india some state have tax on freight. it shoud be better to ask your client account person because he is single person who give you proper answer.
    If he said that we dont any use tax code on freight then make a new Exempted (Rate 0) tax code and select whenever you want to select freight window on marketing document(SAles And Purchase) because this you can not add freight window.
    Service tax only a tax whcih will dedect on freight amount .if applicable in your company profile.
    Thanks
    Mnavendra Singh Niranjan

  • I am having problems to run an app, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me?

    I am having problems to run an app, there is an error display that says I need to set  bonjour services

    Logic is the APPlication (program, app) that you are having the problem with.
    Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes.   It seems that Logic is attempting to find and connect to another machine on your network.
    Do you have Logic installed on another computer there?  That may be the source of the confilict.
    You might want to post this question in the Logic Pro Community.
    Be sure to indicate the version of Logic Pro that you are using.  I'm sure the folks there can help you out.

  • I'm trying to redeem my OS X Mountain Loin and every time i punch the code in it tells me that that code has been used so how can i fix that ?

    how can i change that because Apple sent me the code

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    If you received that message the first time that you used the code then contact Apple directly for a new code. This is a known issue with these codes. Otherwise, you can only use the code once. After that, if the code worked, Mt Lion should appear in the Purchases pane with a download button.

  • Two issues, purchased bamboo fun, disk for adobe has been registered under an old email. cannot access   the disk for adobe will not load onto computer states need shockwave, downloaded but the disk says it is not there

    with the bamboo fun have disk which has been registered under another old email account.  This has compounded by the inability for the adobe photoshop element unable to install onto my pc.  it continues to state, cannot install as your pc does not have the shockwave player.  I have tried to download this and it states it is installed but cannot open the file. 
    my question is cannot i have the adobe elements downloaded from internet with the serial numbers, and two need shockwave player to work,

    Well if you do not want win7 all together, then just delete all the partitions and install your XP. But if your not wanting to mess up this drive to be able to use the win7 later then just buy a cheap HDD to put XP on. --> http://www.newegg.com/Product/Product.aspx?Item=N82E16822148452 $10 off and free shipping. but being that you already tried installing XP then you already messed up win7 anyways(if you did not make the restore disks), your better off just deleting and redoing XP.
    IT Specialist and Consultant
    Lenovo Tablet Evangelist
    Current Machines: IdeaCentre A300, ThinkPad Tablet, IdeaPad U410, and Yoga 3 Pro Touch
    Deutsche Community   Comunidad en Español
    Lenovo - the latest in DOtabs, DOpads, DOcentre's, DOstations and DOservers!

  • I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase? Than

    I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase?
    Thanks.

    JaniNY wrote:
    I thought of that, but my question is does it automatically flip to the CC.
    Yes.
    If you have a gift card balance, iTunes will use that.
    If the total is more than that, the difference will be charged to your credit card.
    You need do nothing.
    See this -> iTunes Store: How to redeem a code
    Free song credits are redeemed first.
    If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
    If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
    If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.

Maybe you are looking for