My regular FTP site suddenly times out - after onl...

Hi
Not sure if this is the right forum but due to some problems I found myself unable to pay the monthly bill by the due date. After some time going round in circles with the famous auomated menus I managed to find a real person and explained the problem. I asked if I ould have until 19th February to pay. They said the latest they could allow was 14 February UNLESS I was able to  to pay £20 - £30 towards total of £51  before that.
I managed to borrow £20 which I paid online and I was still connected on the 14th and today too BUT my website FTP which I access daily has suddenly stopped connecting giving me a time out message. No one else using it has experienced any problem.
So I was wondering whether it was possible that BT have decided to block my access to this IP of this FTP site until the balance of the bill is paid. I have no evidence of this except the co-incidence that the last day they would originally give me to settle the bill coincides with the sudden inability to connect to my FTP site. (I can connect to other FTP sites that I use occasionally with different IP's with no problem.)
Any suggestions appreciated.
Solved!
Go to Solution.

Hi Shadowmike,
I don't think this issue has anything to do with BT billing restrictions. When your broadband is restricted due to payment issues you can not access any sites and you get redirected to a BT.com payment page.
Neil
BTCare Community Mod
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