My rental stopped mid-movie, help. this has happened multiple times to me before too.

My rental stopped mid-movie, Help. This has happened multiple times to me before too. I demand I get a refund.

Hey preachit,
It sounds like we are running into issues with the iTunes software connecting to your device. If possible, lets try plugging your iPhone 5 in with a different cable. Also, try plugging it in to a different USB port on your computer:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
We may need to isolate the issue down to the iPhone or the current installation of iTunes. If the above steps have not resolved your issue, remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Thanks,
Matt M.

Similar Messages

HT1414 In syncing my iphone to my itunes account, it proceeds fine until step 6/6 music. Then there is a message that I tunes software has stopped working. This has happened multiple times. I am on a windows 7 Dell laptop. Thank you.

I keep getting the same error message when syncing my iphone in itunes with my windows 7 Dell laptop: The software has stopped working and will be shut down. Can anyone help?

Hey preachit,
It sounds like we are running into issues with the iTunes software connecting to your device. If possible, lets try plugging your iPhone 5 in with a different cable. Also, try plugging it in to a different USB port on your computer:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
We may need to isolate the issue down to the iPhone or the current installation of iTunes. If the above steps have not resolved your issue, remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Thanks,
Matt M.

Why is Safari constanly closing on my ipod?( this has happened multiple times)

When ever i open safari for more than 10 min. The screen goes back. And safari quits . I have tried numerous things but it keeps quiting i am thinking about resetting my ipod and wiping everything from the memory.

Before restorting try go to Settings>Safari and delete histor, coookes, data.
BTW saying that you "have tried numerous things" provides use with no information as to what you tried.

I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. Any solutions?

I have tried to download a movie via iTunes. Every time the download nears the end, it stops and restarts from the beginning. This has happened 5 times. How can I clear the download or solve this?

If it is a HD movie, it may not be enough. The iPad also need working space.
Try download to iTune (computer) and "Move" to iPad.

One of my imported MOV files turns "black" after editing with it for a time and I can't retrieve the images. This has happened three times, only this file. The placeholder is still there. Files are fine on hard drive. What gives? how to stop this?

One of my imported MOV files turns "black" after editing with it for a time and I can't retrieve the images. This has happened three times, only this file. The placeholder is still there. Files are fine on hard drive. What gives? how to stop this? is in final cut pro 10.1.4

When using my new nano 7 with nike , my music stops after the 30 minute voice alert even though I have set my run for over 30 minutes.It cancels/deletes my run/workout when the music stops.This has happened several times.How can I keep this from happening

When using my new nano 7 with nike+, my music stops after the 30 minute voice alert even though I have set my run/workout for over 30 minutes. It also cancels/deletes that run/workout. This has happened several times. How can I keep this from happening?

If possible I would arrange for a good service center to go over it. Hopefully they have a variety of parts in stock. They can test and verify all is working. The previous attempts are based on guesses by the person at the other end of the phone without diagnostic tests to assess the culprit. It is extremely unlikely for a webcam to fail & for it & a Mic to fail together should be an indicator to a good technician it is something else. EG Motherboard
Take it to a servicing dealer and wait for it.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

Two days ago, I lost a bunch of my contacts, appointments on my calendar, and my mail is working differently on iPhone! What happened? I didn't change anything! This has happened to other people I know too. How do I get my stuff back?!

Two days ago, I lost a bunch of my contacts, appointments on my calendar, and my mail is working differently on iPhone! What happened? I didn't change anything! This has happened to other people I know too. How do I get my stuff back?! Did Apple change/update something? Is it an iCloud issue? HELP!

We are itunes users just like you.
You should transfer all purchases to your computer. File>Devices>Transfer Purchases
You can redownload some purchases in some countries:
Download previous purchases from the iTunes Store - Support - Apple

I have a new ipad air, and the notes app does not work right. I write a note and it will keep it for several days, or weeks and then I go back to it later and it has disappeared. This has happened several times. Any ideas why?

I have a new ipad air and am having trouble with the "notes" app. When I write a note to keep, it will stay there for a few days or a week, and then it disappears. This has happened several times. Can anyone suggest why this is happening and how to fix it?

Ok. I disabled hardware acceleration. The only extension is the McAfee Scriptscan for Firefox 15.1.0, which was already disabled. I then disabled all plugins (Acrobat, Google Update, Intel Identity Protection (2x), Java Deployment Toolkit, Java Platform, MS Office 2013, Quicktime, Shockwave, Silverlight), which were all up to date.
Normal or safe mode still has same result. No startup, no option button and no customize.
Thanks for your help. Got any other suggestions?

Error when I try to open Firefox. Says Firefox is running in the background and cannot open. Suggests closing that window or restart system. This has happened several times recently. I reinstalled but am still getting the error. Any thoughts?

I am getting an Error when I try to open Firefox that Says Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. This has happened several times recently. I deinstalld and reinstalled but am still getting the error. Any thoughts?

This happens to me as well. However, I have a shortcut on my desktop as well as my quick start bar. When this has happened to me, I can usually log back in without restarting, by using the shortcut on the desktop rather than the usual quick start bar.
I know this sounds weird, but it has worked for me about 80% of the time.

When I try to open a file I created in Pages, I get this: "The required index.xml file is missing." This has happened many times and I have forgotten how I've worked around it.

When I try to open a file I created in Pages, I get this: "The required index.xml file is missing."
This has happened many times and I have forgotten how I've worked around it.

That is wrong advice and you appear to have repeated it all over the forum.
All Pages files no matter what version have the same file extension, .pages, despite being radically different formats and that is the problem. The System does not distinguish between them when you double click on the file, it opens the first version of Pages it encounters.
You need to right click on the file and choose the correct App version for the file. Unfortunately there are no clues to tell you which is which.
If you are unhappy with this and the removal of over 100 features plus the problems with transmitting files across devices, servers and different versions of OS X, rate/review Pages 5.5.2 in the App Store.
Peter

After upgrading iPhoto on my MacBook Pro running OSX Yosemite 10.10.3 it continually keeps asking me that it is preparing library. This has happened 5 times now and I can't access my photo's through iPhoto, any suggestions?

After upgrading iPhoto on my MacBook Pro running OSX Yosemite 10.10.3 it continually keeps asking me that it is preparing library. This has happened 5 times now and I can't access my photo's through iPhoto, any suggestions?

There is no upgrade to iPhoto with OS X 10.10.3 - here was an update to version 9.6.1 a few months ago and Photo 1.0 was added with 10.10.3 - what software and which version are you having trouble with - iPhoto or Photos?
LN

Firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

Hello Deb,
Something fishy going on with those particular files. But without looking at them directly I couldn't say what. Usually in a case like this the problem is some of the metadata that is attached to the file. Where did these files come from? A camera, a scanner, the internet?
An explanation about the Watched Folder function: It looks for changes to a folder, not just automatically grabbing whatever files are in it. Generally, you want to select an empty folder as a Watch Folder. Once this has been set up, as you add files to this folder they will be imported into the Organizer. If you start with a folder full of images, those will be ignored, any new items will be added.
-Brett

Any ideas why my system locks up while in sleep mode? This has happened four times in the last several days. Thanks.

My mac has been locking up while it's asleep. This has happened 5 times in the last week or so. I know it still has power and I can get the caps lock light to come on. Moving mouse or pressing keys on keyboard has no affect. I have to force it to shut off and then restart. Any ideas? Thanks.

Hopefully I followed instructions correctly. Here's what I got:
12/30/12 6:11:14.137 PM com.apple.launchd.peruser.501[339]: (com.seagate.notificationexec.plist) Throttling respawn: Will start in 10 seconds
Process:         syspolicyd [2572]
Path:            /usr/libexec/syspolicyd
Identifier:      syspolicyd
Version:         55120.7
Code Type:       X86-64 (Native)
Parent Process: launchd [1]
User ID:         0
Date/Time:       2012-12-28 08:16:06.122 -0700
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Crashed Thread: 2 Dispatch queue: com.apple.security.syspolicy.peer.0x7f9b0c0004c0.xpcq
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
    __TEXT                 000000010bd4a000-000000010bd4d000 [   12K] r-x/rwx SM=COW /usr/libexec/syspolicyd
Thread 0:
0   libsystem_kernel.dylib            0x00007fff8f0d339a __semwait_signal_nocancel + 10
1   libsystem_c.dylib             0x00007fff89897dbb nanosleep$NOCANCEL + 138
2   libsystem_c.dylib             0x00007fff898f7e52 sleep$NOCANCEL + 61
3   libdispatch.dylib             0x00007fff8f82ac9a _dispatch_queue_cleanup2 + 85
4   libsystem_c.dylib             0x00007fff898a94fe _pthread_tsd_cleanup + 240
5   libsystem_c.dylib             0x00007fff898a29a2 _pthread_exit + 146
6   libsystem_c.dylib             0x00007fff898a3d01 pthread_exit + 30
7   libdispatch.dylib             0x00007fff8f82ac26 dispatch_main + 45
8   syspolicyd                        0x000000010bd4b49a 0x10bd4a000 + 5274
9   libdyld.dylib                 0x00007fff8f7897e1 start + 1
Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
0   libsystem_kernel.dylib            0x00007fff8f0d3566 __sigsuspend_nocancel + 10
1   libdispatch.dylib             0x00007fff8f82ada1 _dispatch_sigsuspend + 28
2   libdispatch.dylib             0x00007fff8f82ad85 _dispatch_sig_thread + 45
Thread 2 Crashed:: Dispatch queue: com.apple.security.syspolicy.peer.0x7f9b0c0004c0.xpcq
0   com.apple.CoreFoundation          0x00007fff87ab9abc CFDictionaryAddValue + 28
1   com.apple.security                0x00007fff89d68d75 Security::CodeSigning::PolicyEngine::evaluateDocOpen(__CFURL const*, unsigned long long, __CFDictionary const*, __CFDictionary*) + 555
2   com.apple.security                0x00007fff89d612ac SecAssessmentCreate + 438
3   syspolicyd                        0x000000010bd4b73c 0x10bd4a000 + 5948
4   syspolicyd                        0x000000010bd4b654 0x10bd4a000 + 5716
5   libxpc.dylib                      0x00007fff904604a2 _xpc_connection_recv_message + 699
6   libxpc.dylib                      0x00007fff9046016d _xpc_connection_wakeup_recv + 165
7   libxpc.dylib                      0x00007fff9045e8b4 _xpc_connection_wakeup2 + 1799
8   libxpc.dylib                      0x00007fff9045e17c _xpc_connection_wakeup + 145
9   libdispatch.dylib             0x00007fff8f82b0b6 _dispatch_client_callout + 8
10 libdispatch.dylib             0x00007fff8f82d29b _dispatch_source_invoke + 691
11 libdispatch.dylib             0x00007fff8f82c305 _dispatch_queue_invoke + 72
12 libdispatch.dylib             0x00007fff8f82c448 _dispatch_queue_drain + 180
13 libdispatch.dylib             0x00007fff8f82c2f1 _dispatch_queue_invoke + 52
14 libdispatch.dylib             0x00007fff8f82c1c3 _dispatch_worker_thread2 + 249
15 libsystem_c.dylib             0x00007fff898a4cab _pthread_wqthread + 404
16 libsystem_c.dylib             0x00007fff8988f171 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib            0x00007fff8f0d3d16 kevent + 10
1   libdispatch.dylib             0x00007fff8f82ddea _dispatch_mgr_invoke + 883
2   libdispatch.dylib             0x00007fff8f82d9ee _dispatch_mgr_thread + 54
Thread 4:
0   libsystem_kernel.dylib            0x00007fff8f0d36d6 __workq_kernreturn + 10
1   libsystem_c.dylib             0x00007fff898a4eec _pthread_workq_return + 25
2   libsystem_c.dylib             0x00007fff898a4cb3 _pthread_wqthread + 412
3   libsystem_c.dylib             0x00007fff8988f171 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x000000010beb6640 rdx: 0x00007f9b0c0020e0
rdi: 0x0000000000000000 rsi: 0x00007fff755c5e90 rbp: 0x000000010beb6660 rsp: 0x000000010beb6640
   r8: 0x0000000000000003   r9: 0x00000000558b39d4 r10: 0x0000000000000000 r11: 0x00000000558b39d4
r12: 0x00007f9b0c002040 r13: 0x00007f9b0c001f40 r14: 0x00007fff755c5e90 r15: 0x00007f9b0c0020e0
rip: 0x00007fff87ab9abc rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
       0x10bd4a000 -        0x10bd4cff7 syspolicyd (55120.7) <3C222523-5068-3AC3-890D-2071263E6E90> /usr/libexec/syspolicyd
    0x7fff6b94a000 -     0x7fff6b97e93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
    0x7fff85744000 -     0x7fff85772ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
    0x7fff86dec000 -     0x7fff86df2ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
    0x7fff86e30000 -     0x7fff86e31fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fff86e49000 -     0x7fff86e4bff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
    0x7fff87aa6000 -     0x7fff87c8ffff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff8805c000 -     0x7fff8806eff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
    0x7fff896b5000 -     0x7fff896c3ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
    0x7fff8988e000 -     0x7fff8995afe7 libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
    0x7fff89c76000 -     0x7fff89f46fff com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff8a0a4000 -     0x7fff8a1a1fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
    0x7fff8a1c4000 -     0x7fff8a22cff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
    0x7fff8a53f000 -     0x7fff8a58bff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
    0x7fff8b77f000 -     0x7fff8b77ffff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
    0x7fff8b780000 -     0x7fff8b78fff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
    0x7fff8b88a000 -     0x7fff8b8afff7 libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
    0x7fff8c1bf000 -     0x7fff8c2d792f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
    0x7fff8c32f000 -     0x7fff8c330ff7 libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
    0x7fff8d068000 -     0x7fff8d07bff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
    0x7fff8d2cb000 -     0x7fff8d2d1fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
    0x7fff8d3cd000 -     0x7fff8d3d8fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
    0x7fff8d3e5000 -     0x7fff8d3e6fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
    0x7fff8d437000 -     0x7fff8d43cfff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8d4e5000 -     0x7fff8d4e6ff7 libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
    0x7fff8da0c000 -     0x7fff8da10fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
    0x7fff8da11000 -     0x7fff8da12ff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
    0x7fff8de40000 -     0x7fff8e040fff libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
    0x7fff8e468000 -     0x7fff8e49efff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
    0x7fff8ed45000 -     0x7fff8ed4dff7 libsystem_dnssd.dylib (379.32.1) <62AA0B84-188A-348B-8F9E-3E2DB08DB93C> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff8f089000 -     0x7fff8f090fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
    0x7fff8f0c1000 -     0x7fff8f0dcff7 libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
    0x7fff8f674000 -     0x7fff8f675ff7 libsystem_sandbox.dylib (220) <3C3B03CF-C525-3CB3-8557-62E91B93AC95> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff8f75e000 -     0x7fff8f766fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
    0x7fff8f787000 -     0x7fff8f78aff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
    0x7fff8f7be000 -     0x7fff8f7ccfff libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
    0x7fff8f829000 -     0x7fff8f83eff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
    0x7fff8f912000 -     0x7fff8f912fff libOpenScriptingUtil.dylib (148.2) <B8061D13-C1B2-38D5-A723-9A98D64E67AC> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff90454000 -     0x7fff90476ff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
    0x7fff90477000 -     0x7fff90479fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
    0x7fff904c4000 -     0x7fff904c9fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
    0x7fff90bd7000 -     0x7fff90cd4ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
    0x7fff90cda000 -     0x7fff90d29ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
    0x7fff90d96000 -     0x7fff90da3fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
    0x7fff917e6000 -     0x7fff9184ffff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 4700
    thread_create: 1
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=67.0M resident=25.9M(39%) swapped_out_or_unallocated=41.1M(61%)
Writable regions: Total=31.0M written=1212K(4%) resident=1368K(4%) swapped_out=0K(0%) unallocated=29.6M(96%)
REGION TYPE                      VIRTUAL
===========                      =======
MALLOC                             20.6M
MALLOC guard page                    32K
SQLite page cache                    96K
STACK GUARD                        56.0M
Stack                              10.0M
VM_ALLOCATE                           4K
__DATA                             1404K
__LINKEDIT                         53.1M
__TEXT                             13.9M
__UNICODE                           544K
shared memory                        12K
===========                      =======
TOTAL                             155.7M

It seems after I do a sync, some of my songs are cut off after a few seconds of playing. This has happened several times. What is the problem?

Every now and then (I think it is after I do a sync) my songs cut off after the first few seconds. I went back to itunes and check the song and now the song can't be found. Or, the song cuts of there also.............The songs played fine up until this point. This has happened several times in the past year.

To delete all music from the iPod go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
In iTunes on computer right click on select delete.
To redownload iTunes purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

RMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

rMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

Did you purchase the Mac new?
You have 14 calendar days from the time your items are delivered to initiate a return as noted here.
Even though you are past the 14 day limit, if it were me, I'd take the Mac back and explain what's going on. Your Mac should work out of the box.
message edited by: cs

My rental stopped mid-movie, help. this has happened multiple times to me before too.

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