My rented movie stops at a certain spot in the movie, and wont ever play again. WHY

Whenever i try to play 21 Jump Street as a rented movie it stops at 8:16 and wont play again. Restarting itunes doesnt help.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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HT1657 Rented movie. Movie started. Movie stopped. Cant download rest of the movie. Yes, I have working internet

Rented Movie. Movie Started. Movie stopped. Can't download rest...

Same problem here. I am from Brazil. Started to watch Gravity, then stopped last 18 minutes to finish. Sign out my iTunes account, sign in back and...they ask me for a new rental to watch! What? But in the bottom side they say my rental is valid within 48 hours.

Can I stop an install of FCS in the middle and pick it up again later?

Hi. I am upgrading to FCS v3 and I needed to stop the install yesterday. I quit out of the install process and shut down my computer. When I began the install today it seems as if it's starting over. Is it making duplicate copies of the items that got installed yesterday or is it starting from scratch?
Thanks for your help.

I was on a road trip in the car and had the same problem. I finally realized the road was rough and causing the iPod to stop & start. When i placed it on my lap or not leaning directly in contact with the car, it totally stopped doing "skipping"
Hope that helps
d

Youtube has stop working properly, just goes to the end and doesn't play. Firefox ver. 30.0

I've been using Youtube fine for years in Firefox but all of a sudden yesterday videos doesn't play right from Youtube in Firefox. The video tries to load for a bit then just goes to the end and if I click the play button it's stuck in endless loading.
It seems to be only a Youtube plus Firefox related problem. Dailymotion and other flash videos from other websites loads right and I can load Youtube videos in Internet Explorer just fine.
I've tried many methods in the search related threads here in the support section and they were of no help. I've uninstalled and reinstall Flash multiple times. I'm truly lost now on what to do here. I would like to continue using Firefox as my main browser.

Hello,
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

I rented a movie about 45 mins ago. It stopped downlaoding at 20 mins of the movie. It gives me an error message and wont finish downloading.

I rented a movie about 45 mins ago. It stopped downlaoding at 20 mins of the movie. It gives me an error message and wont finish downloading.

It gives me an error message and wont finish downloading.
What does the error message say? Include error message numbers if you're getting any, please.

I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing

I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing.. Now what do I do. My netflix wouldn't play either. Will I be able to get my rented movie back?

What is your internet speed? www.speedtest.net
6mbps is required for instant HD rentals, you can turn off HD in the settings if on a slow connection
You can also rent in iTunes and stream to ATV
Wifi or ethernet?
Are you using your ISP's DNS?

TS1717 i rented a movie on iTunes and it stopped with 28 minutes left in the movie it froze and will not advance. How can i get it to play.

i rented a movie on iTunes and it stopped with 28 minutes left in the movie it froze and will not advance. How can i get it to play.

In iTunes select the movie and hit Delete. Follow the prompts and then empty the trash.

HT1390 I RENTED A MOVIE & HAD IT SENT TO MY COMPUTER THE MOVIE KEEPS BREAKING UP THE SOUND DOSE NOT MATCH THE PICTURE WHATS UP WITH THAT

movie is breaking up & sound dose not match picture ;plus I need to move the movie to another computer windows xp to windows 7

D3NC wrote:
Apple promotes the rental service as being able to allow viewers to watch, start/stop, content on all account related iOS devices.
It would be nice but I've never seen them explicitly advertise that.
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
from:
http://support.apple.com/kb/HT1657

HT1390 I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV. Everything else shows up on Apple TV, including my computer's movie library. When I click on the movie in Apple TV it says I've already rented it.

I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV. Everything else shows up on Apple TV, including my computer's movie library. When I click on the movie in Apple TV it says I've already rented it and asks if I want to rent it again. No, I just want to watch it.

Unfortunately I have to if I download it on my computer. I have rented itunes movies before directly using the Apple TV and it worked just fine and I could stay in the living room. Without clicking that icon on my computer, there was no way to watch it.

I have an ipad 2 and just rented a movie. When I try to load the movie to the ipad it indicates that it was not copied to the ipad because it cannot be played on the ipad. How do I fix this?

I have an ipad 2 and just rented a movie. When I try to load the movie to the ipad it indicates that it was not copied to the ipad because it cannot be played on the ipad. How do I fix this?
P.S running software version 4.3.3

I have the same problem on an original iPad.

HT1657 After renting a movie do you need WIFI to watch the movie?

After renting a movie do you need WIFI to watch the movie?

No, you do not need Internet to watch it. when you rent it, it downloads the movie or show and then you have a limited amount of time to watch it and then after 48 hours of starting it, it will remove itself.You can watch it without internet once you have downloaded it.

HT1657 I try to play my rented movie but I get a message saying the movie requires Quick Time which is not supported?

I try to play my rented movie but I get a message sayin the movie requires Quick Time (which I have) which is not supported by this version of itunes. What Am I doing wrong?

Thank you, I think we are close but this hasn't worked since the instructions per the document call for a selection of File>get into, which does not come up as a "bold" choice and is therefore not accessible, at least on my computer. It sounds like we are on the right track but I am not able to follow the instructions since the choices, as outlined in the article, are not chosable on my menu. Not sure what the problem is?

HT1657 rented a movie on my computer, but where is the move button it says to hit to get it on my ipad?

rented a movie on my computer, but where is the move button it says to hit to get it on my ipad?

Sync it like anything else

I rent my movie but my computer shut down during the download and I cant see my movie !?

i rent my movie but my computer shut down during the download and I cant see my movie !?

Re-download a rented movie after a factory restore?
This is archived so I hope this helps.

Only some movies I have placed in iTunes "Movies" are viewable via Apple TV. Why? Also some movies have blue dots in front of their titles and some don't . Why?

Only some movies I have placed in iTunes "Movies" are viewable via Apple TV. Why? Also some movies have blue dots in front of their titles and some don't . Why?

Please understand I am a frustrated customer like you, , but the availability of movies that have been shown before is dependant on licencing from the rights owners. Sky quite rightly have to pay the film studios for the ability to show to Sky's customers. As I understand it they purchase the right for a period of time, hence when the right expires then it has to be removed. The costing of the movies does reflect on the anticipated popularity of the programme, hence an older less popular movie might seem expensive but if not many people watch and pay that would be right. The apparent silliness of having movies in the store and on demand, allows those people who do not have a movie subscription to rent the movie on a one off basis. I agree that Sky seem to be licencing some programmes for shorter periods and it really upsets me when movies appear in buy and keep but not available to rent only. I recently queried Sky about Fortitude being available in OnDemand until 2022!, then of course found out that Sky owns the rights of the series. I can only say be careful if you are a movies subscriber and wish to watch a movie, not to select the Sky Store version if it is available in the Movies on Demand section. I recently wanted to watch a film that I found in Sky store at a cost, and just to be sure I searched for it and found it was to be shown on Channel 4 in a few days. I don't think we'll ever understand how such decision are made as to how long they licence movies for and how the charging model works with the film studios. Logically you would think that a smallish fee to have available indefinately and to pay the studio fee based on the number of rentals would be better, but that might be difficult to administer and Sky would have to have extra server storage fees, which they outsource. Hope that help you understand

My rented movie stops at a certain spot in the movie, and wont ever play again. WHY

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