My rented movie wont play... black screen, no audio

My iTunes is up to date and I have the latest version of QuickTime. I also checked to see if the "export to external speakers" option was checked in my iTunes preferences, but it wasn't. any help?

Not play in iTunes. I tried to play it in QuickTime too, wont work there either.

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Rented movies wont play. Keep getting error -42110, operating on windows 8

Rented movies wont play, keep getting error-42110. Plus the movie is downloaded but it keeps redownloading on its own. Itunes up to dat and working on windows 8, anyone had the same or can help?

Try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Itunes rented movie wont play

I rented a movie in itunes. It finished downloading and when a press play a message pops up saying "Do you want to start playing the movie Attack the Block? You will have 24 hours to watch this movie." I click play and then a black screen pops up (the itunes video player) and the timer shows at the bottom for the movie, but it won't start playing. I am connected to the internet (I know you need to be so it could start the 24 hours of renting) but nothing happens. When I exit out and click to play the movie again the same message comes up "you have 24 hours..." I have restarted Itunes, restarted my computer, and I have itunes up to date, oh and my computer is authorized. Any suggestions?

maybe a little late. I had the same problem, went to Window in the tile bar scrolled down to downloads and the hit the reload button next to the movie name... worked a treat.

When sending video from my iphone to apple tv it says on screen it is doing it but it wont play on tv but audio works great

when sending video from my iphone to apple tv it says on screen it is doing it but it wont play on tv but audio works great

Welcome to the Apple Community.
Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).
I have created a User Tip to list Apps that have been tested with Video Airplay, if you have any Apps that you have tested please email me details and I'll add them to the User Tip.

9 out of 10 DVD movies wont play

Hi all,
9 out of 10 DVD movies wont play on my mac G5. They worked a couple of months ago. And as far a I know, there is nothing wrong with my DVD writer, cause i can read/write data, audio and self made dvd movies.
The dvd movies themselves are the right region code...
Also, I just bought a 23" Cinema display with one dead pixel, should I return it?
Best,
Tim.

Hi tim jans,
I don't know much about the PPC G5 since I have a MacPro and you have posted here in the MacPro section but I'll try to help anyway.
1) Did you update DVD player?
2) It happed to me a few times that my MacPro would not recognize DVDs after being on for wuite a prolonged time with other apps. I simply restart the Mac and everything comes back to normal.
3) Has your problem started when you got your Cinema Display? I heard you need a higher end Video Card to be compatible with the Cinema Displays but I'm not certain if it applies with all the Cinema Displays.
4) If you have a dead pixel on your expensive Cinema Display, I would certainly return it since they cost so much.
5) Have been able to watch movies with another monitor hooked onto your G5?
PS: Have you tried posting in the PPC G5 section?
Hope this helps in any way.
Rio.

Black Screen with Audio for Downloaded TV Shows from iTunes

Hi,
When I try to watch TV shows that I downloaded from the iTunes store..I just get a black screen with audio. I've tried un-installing and re-installing. I'm currently running version 10.1.1.4 on my Win XP Pro machine. I downloaded the entire "Jayce and the Wheeled Warriors" series and cannot get a single ep to give a picture. I've heard that quite a few people are having this issue. Any ideas?
Thanks,
Nic

I can get a picture with Quicktime...but if I try to get enlarge the screen, the picture often becomes corrupted. I'm just rather annoyed that I spent $40 on this series and am having these issues. I only downloaded iTunes because there was no other option of getting this show. I've waited 24 years to see the entire "Liberty Stone" Mini-series (there was a problem with the tapes DIC released and they were missing eps)...so this just feels like a taunt.
I'm hoping this gets fixed quickly. It sounds like there is a lack of standardization with the DRM being used on these files.

So my ipod wont play anything. screen works and i can move and select things and play games but music or vidios wont play. help?

help me. it wont play anything

Try the following:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup via iTunes
- Restore to factory defaults/new iPod.

.Mov shows only black screen

Hey Guys and Gals,
Installed Mavericks yesterday and so far very happy. I am a freelance cinematographer/editor and prior to the upgrade I had some footage from a client that was in .MOV format, codec I can't remember but now the system doesn't play these files at all, Quicktime says converting and says a .mov is not supported. Also I get only black video in Adobe Premiere. Any ideas?

I got same problem with h264 exported by ADOBE Premiere Pro, and my soundman cannot play it on his MAc it gives a black screen. But he can playback other h264 with similar specs, but that that were made with Sorenson 3.

All of a sudden no videos (movies) just a black screen

Greeting!
I'm not a happy camper right now. One day Tuesday my iPod was working fine and the next all I get is a black screen when I play videos (movie and music videos).
I've been through the cycle of resetting the iPod a few times. I've gone into diagnostic mode and it passes every time!
I have not added anything since July 17th. So I don't know what's up! I did find this thread http://discussions.apple.com/thread.jspa?threadID=2463229&tstart=0 were people are making the same complaints.
IDK I'm almost afraid to take it to an apple store for what they'll tell me. It's like taking your used car to the deal only for them to tell you that the repairs would cost as much as a new car. Follow me here? I love my iPod though! =( It's just to quirky that this is happening to a lot people at once.
And yes .. it's ALL my video. Some of these things I've had on there for well over a year and they've worked fine all this time.

Bump! Come on .. noooobody has had this issue yet? Hard to believe!

TV Show and other movies wont play?

Hello all,
I just downloaded some TV episodes off of itunes and put them on my ipod, yet they wont play! They play fine in itunes, and when i play them on my ipod, it doesn't play. There's just a black screen and it doesn't progress time-wise, what's up?

If you have already tried resetting your iPod, try reinstalling the latest firmware using iTunes. If that doesn't help, you may have to do a complete restore.

Purchased and Rented movies not playing

recently any movies that i have downloded form itunes store or movies that i have previously downloaded haven't been playing back.
when i go to choose a movie itunes can see my movies are there but when i play them it comes up with a blank screen ( no audio or visual) and the timer counts down as if the movie is playing. This also happends with movie clips/video clips i steam from the store.
i have removed, repaird and reinstalled itunes 64bit about 6 times, downloaded quicktime and reinstalled it twice. Updated my drivers and made sure everything else was up to date, even did a system restore and still no luck.
i am running windows 8 pro 64bit but this problem has only happend with in the last 2 weeks and i have been running win8 since the start of the year.
please help

DJBama wrote:
I can view either my purchased or rented movies on Apple TV
I assume you mean, "I can't view either my purchased or rented movies on Apple TV"
The white screen indicates an authorisation issue, try restarting your tv and if that is unsuccessful, try de/re-authorising your itms account.

Prevent movie Ending on black screen?

Any thoughts on how to get this video that I encoded with the
CS3 video wizard to stop playing on the last image frame on the
movie instead of on the black screen? In QuicktimePro, the movie
ends on the last image as it's supposed to end.
http://www397.pair.com/kwilliam/AmeliaFinal.html

In that case, it seems like one of the display hardware connections or display itself went bad. To be better if you could try connecting it to monitor or get it checked from local computer shop or HP service center.
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Hd movies wont play

trying to play hd movie. iTunes used to play it. now I get a message saying "wont play hd movie. need an attachment to your device" what is going on?

Hi eas21,
Did something change on your computer? Is this the same hd movie that used to play?
The message makes me wonder if everything supports HDCP.
iTunes: Purchasing and viewing HD videos - Apple Support
Windows system requirements for HD 1080p1 content
32 or 64-bit version of Windows 7 or Windows 8; Windows XP and Vista don't support HDCP
iTunes 10.6 or later
2.4 GHz Intel Core 2 Duo or faster processor
At least 2 GB of RAM
A video driver that supports HDCP, such as an Intel GMA X4500HD, ATI Radeon HD 2400, Nvidia GeForce 8300 GS, or better (you may need to check with the manufacturer to determine if your video driver supports HDCP)
A display that supports HDCP with a screen resolution of 1280 x 800 or higher with a digital connection (DVI, DisplayPort, or HDMI)
If your computer doesn't meet all of the above requirements, you will be unable to view HD 1080p content from the iTunes Store.
Take care,
Nubz

Rented movie not playing. I have 81Mbps Internet and can stream anything else HD. it's not WiFi either because signal strength is full and I can view anything other than rented movies on apple TV unit. it charges me for renting but doesn't play

Rented "Gone Girl" on apple tv. It charges me, but will not play for more than 4 seconds at a time. I have exercised every step of apple's troubleshooting and nothing fixes the problem. I have a very strong, steady 81 Mbps Internet connection speed and can stream any other HD through the apple tv except for this rented movie. This is not the first time this has happened either. I just gave apple $6 for free and am currently watching the movie streaming through my cable provider's on demand channel with ease. Oh yeah, and when I seek apple support for the issue, apple wants $2 just to contact someone! Give me my money back please and I will never attempt to use your poor tv service again.

The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

HT204370 Rented movie stopped playing

I was watching a rented movie thru Apple TV and it stopped playing with a message that Apple TV was not connected to the internet. I check everything and it is fine. How can I restart a partially watched rented movie? All I can find is the option to rent it again.

Yes you'll get charged.
If you're in US you have 30 days to START watching but once you do you have 24 hours to watch - too short IMO.
In UK you have 48 hours to watch after choosing play.
Poor experience regardless - raise a query ticket via itunes store support or through your itunes account pages.
AC

My rented movie wont play... black screen, no audio

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