My report will not print

hp psc 1350 all in one MY3CCBC14Z
Windows 7 64-bit
printer problem
installing printer to use with my lap top
not printing any reports

Hi acombs7162,
When you say your printer will not print any "reports", do you mean it won't print anything? Are you getting any error messages, if so, what are they? Any extra information you can provide may help with a solution.
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Quickbooks program will not print reports. I think it is an Adobe/Pages issue but I don't know how to resolve it. Help!!!

Quickbooks reports will not print. I think it has something to do with Adobe/Pages \but I don't know how to fix the issue. Help!

I don't see how it could have anything to do with any Adobe app or Pages. QuickBooks is its own thing and does not rely on any other apps to print.
I opened a couple of random reports and had no trouble sending it to a laser printer. Also no issue saving them to text file, or clicking the Export button at the top right of the report and having it open directly into Excel.
What exactly are you trying to accomplish, and what is failing?

10.9 Reports HP Laser Jet is out of toner and will not print: printer does in fact have sufficient toner.

10.9 Reports HP Laser Jet is out of toner and will not print: printer does in fact have sufficient toner.

That message originates from the printer, not the Mac. Get in touch with HP, perhaps they have an explanation.

HP Officejet Pro 8500 will not print documents/reports for Quicken 2008

New computer will not print in Quicken 2008 Software Program. Attempted all possible solutions. I have Windows 7 installed. I downloaded and installed the new software for HP Office Pro 8500 to work with the Windows 7. The Quicken 2008 Software Program stopped printing as a result. All other software programs prints perfectly. Help! I get no support from Quicken Help.
Message Edited by Tiger-Pope on 10-28-2009 03:38 PM
This question was solved.
View Solution.

Tiger-Pope wrote:
New computer will not print in Quicken 2008 Software Program. Attempted all possible solutions. I have Windows 7 installed. I downloaded and installed the new software for HP Office Pro 8500 to work with the Windows 7. The Quicken 2008 Software Program stopped printing as a result. All other software programs prints perfectly. Help! I get no support from Quicken Help.
Do you have the 64 bit version of WIn 7? This thread suggests printing from the 64 bit Vista (and WIn 7 would be similar) is an issue in Quicken 2008 and 2009. The thread suggests there is a solution but the link requires registering for the Quicken forum and that did not work for me this afternoon.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

Products:
HP Officejet Pro 8600
Macbook Pro (Mac OS X, Version 10.7.5)
Macbook Air (OS X, Version 10.8.2)
Question:
Why did my Macs initially print fine, but now will not print at all?
Full Story:
I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
The HP Officejet 8600 was added to my network about 2 months ago.
I added a Macbook Pro and a Macbook Air about 3 weeks ago. Both Macs printed just fine for about a week. Then suddenly they stopped. I spent about 2 hours on the phone with HP Service, and they finally said it must be my router. So I called Netgear. Netgear was useless! They wanted me to agree to charges for services before they would even discuss the issue.
Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600. The PCs print fine.
The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
Please help, I appreciate any support.
As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
Thank you,
This question was solved.
View Solution.

Hi,
More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
First try unplugging the router for 30 seconds.
Plug it back to the power and wait for 2-3 minutes.
Turn the HP printer Off and back On, then check for any difference.
If the same persists, try changing your router configuration as following
Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
Click the Advanced tab.
Click the Setup option from the menu, then click on WAN Setup.
Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
Click the LAN Setup on the same Setup menu.
Set the RIP Version as RIP-2 and Apply the changes.
Reboot your router and then check for any change.
I hope you may find that information useful, you may also use the user guide below for further information:
http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
Shlomi
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HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page. I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else.
Each time I want to print, I must reboot the computer. After reboot I have one chance to print.   This problem started February 15, 2015.
My operating system is Windows 8.1.   I have unintalled the HP software, rebooted, then reinstalled the software:
OJ8500_A910_1315-1.exe
HP Print and Scan Doctor - HPPSdr.exe
HPSupportSolutionsFramework-11.51.0049.msi
All versions were last downloaded on April 4, 2015.
I have a home wireless network (Ubee DDW366 router). All other devices in the house will print to the 8500A printer without issues: 2 Toshiba laptops, 2 Android phones, and 1FireHD.
The desk top is installed with a Netgear Network card I don't know the model, but I had it tested by a PC Tech to confirm that the card is working.   The card and Windows 8.1 were installed on January 3, 2015.
I have run virus scans and malware scans. Each time they show there are no issues with my desktop. What kind of desktop? Specifically made to my specs from store parts. . . no brand name computer. ASUS Motherboard P6X580 Premium. Now I will probably get hacked!
I am at my wits end. And it is frustrating when I need to make a print of something and the system locks up. I often resort to screen printing to a word document to save in order to reboot. . . .but then I lose all sorts of capabilites when I salvage what I needed. Also this is a time consumer.
This printer has served us well for two years and I have expensive cartridges waiting; another two rounds of refills.
Help?
Addendum: I can scan using HP Printer Assistance. I open the HP Printer assistant, it "retrieves" info from the printer, then I select "scan a document or photo" and the printer responds.   I have no trouble with scanning.
This question was solved.
View Solution.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
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Jamieson
I work on behalf of HP
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Have Photosmart Premium All-in-one, model c309a. Will not print a test page as the default printer.

Have gone through all diagnostics offered online by HP, but to no avail. Am hooked up wirelessly and all connections say OK. The print queue just keeps building up until i clear it. Have checked ink cartridges, power reset procedure and also the Embedded Web server, print driver and port,verified that is not paused or offline, restarted the print spooler, checked the software program and removed and reinstalled the HP software. It just will not print. Will copy but not print. Help!!

I have exactly the same problem here.
The printer is connected wirelessly to my router, which is connected with cable to my WinXP computer.
I can see the web server, all pages report everything is normal and ready.
I can ping from my computer to the printer.
I had no success getting the HP software on the CD to install, but the ~ 200 MB download version installed at least. However when the software probes to see what printers are available, it just doesn't see the printer (even though I can access its web server).
I finally got my wife's computer (Win 7 64 bit) to connect, but don't know exactly what I did to make that happen.
I noted that HP has a new version of firmware for the printer, so that will be tomorrow's project.

My hp deskjet 842c will not print in color only in black

Until the other day, my printer was working quite well -- printing in colour or black. It seems that I ran out of ink in my colour cartridge and upon replacement, the printer would no longer print in colour. I replaced the colour cartridge again thinking that maybe the replacement cartridge was defective but the problem still persists -- the printer simply will not print any colour. I am running Windows 7 Home Premium version 64 bit.

You can check the ink levels here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02693389&tmp_task=useCategory&cc=us&dlc=en&lang...
The driver for this printer, when used within Windows 7, is built-in or 'in-OS' so you do not have access to the HP solution center or HP Toolbox.
Printing the self-test report will show how the ink is dispensed and what levels of ink are available. If on this report there is nothing shown, the issue is likely related directly to the cartridges rather than a software issue.
If this is the case, visit this article and browser towards the bottom:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud02948&tmp_task=useCategory&cc=us&dlc=en&lang=...
There are steps on how to clean the cartridges as well as the underside of the carriage in case there is and debris or interferrance causing this issue.
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HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out?

Question
HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out? edit

Thank you for posting your list of installed Extensions. One of them might be intercepting the menu command. Since you have the Add-on Compatibility Reporter, it's possible that an older add-on that doesn't actually work well with Firefox 5 could be to blame. Could you try disabling the "HP Smart Web Printing" extension and see whether that makes any difference?
Also, you can simulate a print button on a web site by pasting this to the location bar and pressing Enter. You also can save it as a bookmark for easier access (when scripts are saved as bookmarks, we call them bookmarklets). Hopefully you won't need it for long.
<br>javascript:void(window.print());

HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
and I tried a "Hard Reset" as suggested here (again did not resolve the problem) : http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter.

Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
I hope you and HP can still be friends( friendly humor).
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart C309a black ink cartridge will not print

Hi.
I am having problems with my Photosmart Premium C309a printer. It will not print using the black ink cartridge. I pulled this printer out of storage and the original cartridges had run out. I replaced these with brand new cartridges. When printing a quality report, everything turns out fine except there is no text and no black square from the black ink cartridge (however the photo black cartridge DOES print). Printing a page of text just results in a blank page. However, images and coloured text print out fine.
I have tried a lot of troubleshooting steps listed on these forums and elsewhere. Soaking the pritnhead seems to be the most effective solution for others but this has not worked for me. However I cleaned the printhead very thoroughly and there is no trace of ink anywhere in it. So far I have discovered that it is a hardware issue rather than a software one as there is no black ink on pages I try to photocopy. I have tried the following troubleshooting steps:
Turning both the printer and PC off and on again
Resetting the printer to factory defaults
Reinstalling the ink cartridges
Automatically cleaning the printhead (several times)
Aligning the printhead (fails - probably due to the absence of black ink)
Soaking the printhead in hot water (twice)
Rinsing the printhead under running hot water
Manually scrubbing the printhead with cotton buds
Making sure the cartridges are vented properly
I'm at a loss as to what to do next. Any help would be greatly appreciated.

I am having the same problem. I 've soaked the heads, I've put genuine ink in. I've tried everything but cannot get it to print in the Black XL. Prints all other colors and the photo black, but no in text black. So irritated right now !!!
HELP ! ! !
I've even did a hard factory reset.

HP C5280 all-in-one printer will not print yellow

I tried cartridge replacement. Update driver, and clean head. Nothing works. I had this printer in a box for three years without using. Now It will not print yellow or green.

Happy Monday edam. Green is actually the result of two or more color mixed together. Lets try printing a self test report:
Make sure the All-in-One is on and loaded with unused, plain, white paper.
Press Setup . The Setup Menu appears.
Press the down arrow button to select Tools , and then press OK .
Select Self-test Report , and press OK . The self-test report prints.
Let me know the results of the self test. Are all the colors present on the self test or are you missing specific colors?
Thanks!
-SeanS
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Macbook pro OS 10.7.5 will not print

My MB 10.7.5 will not print to with either one of my Epson printers, inkjet photo printer 4800, and all in one Workforce 545.
After I send it to the printer the printer window just idles saying that its "sending data to the printer", does the same with both printers. Ive let them idle for plenty of time.
I followed all the advise I read by reseting the printer drives, uninstalled and reinstalled, restarted everything many times and still getting the same results.
I don't think it has anything to do with Epson. Should I upgrade to OS 8?
Any suggestions are much appreciated.
thank you
L

I don't know the answer to your problem, but until you resolve it do not upgrade OS X.
I would suggest you try a reinstall:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

My chromebook c710 will not print to photosmart 652

my chromebook will not print will not print to hp6520 my surface tablet will print? no problems in past 2 years but now all of a sudden i get an error message on printer report help

Hi judy2450,
Welcome to the HP Support Forums. I understand that your Photosmart 6520 printer is no longer printing from your Chromebook.
To better assist you, would you please supply some additional information:
How is the printer connected (USB cable or wireless)?
Have you tried power cycling the Chromebook, the printer and your router?
Are you getting any error messages in your HP Connected account regarding the failed print jobs?
Have you setup the ePrint feature of the printer? If yes, did you customize the printer’s ePrint email address?
What message are you getting on the printer report?
Thank you.
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Apple Applications Will Not Print

After installing new Epson 2.1 print driver in Snow Leopard all Apple Applications will not print now. (Text Edit, iPhoto, Safari …ect.) Yet all other Applications will print Adobe, Microsoft ect. ) Try downgrading print driver, but that did not work to solve problem. How can I solve this problem?

The printer drivers that shipped with the original SL are on the install disk and should be extractable with Pacifist. Additionally, if you're familiar with the Terminal.app, pop in the install disk, enter this in the Terminal window, and hit the return key:
*open /Volumes/Mac\ OS\ X\ Install\ DVD/System/Installation/Packages/*
That opens the folder holding the install packages. Drag the Epson ones out to the Desktop and manually install them.
If that doesn't fix things, then call Epson, since they put together the update package described in http://www.apple.com/downloads/macosx/apple/firmware_hardware/epsonprinterdriver sformacosxv1061.html
Just saw your latest post. If the above doesn't fix things, then file a bug report with Apple via its Bug Reporter system. To do ths, join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report or enhancement request. The nice thing with this procedure over submitting feedback is that you get a response and a follow-up number; thus, starting a dialog with engineering.

My report will not print

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