My rescue email cannot be accessed and i dont know my security question answers

is there a way to fix this? ive been having this problem for 2 months now and i cannot buy anything without it

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93446)

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I dont know my email that resets my security question? And i dont know my security question answers?

I dont know my email that resets my security questions and i need it because i dont know my security question answers. What should i do?

Contact Apple. See http://support.apple.com/kb/HT5699

Forgot my rescue email address! how I can now get my security questions answer? !

Someone put a rescue email address on my apple Id, now cannot get the answers of my security questions and☆really!☆ I DON'T REMEMBER MY ANSWERS! WHAT CAN I DO NOW?! HELP PLEASE! How also can I find out what rescue email address I have? May be knowing that I can find out WHO I TRYING TO GO INTO MY ACCOUNT!!??? PLEASE HELP!!!!!

nancyboy75 wrote:
Someone put a rescue email address on my apple Id,
Who?

HT201363 I dont remember the password for my rescue email and i dont know my security question

im trying to buy a book

If you can't get the password changed, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100407)

HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96882)

HT201363 Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243)

I dont know my security questions and the email with those questione is not correct

i dont know my security questions and the email with those questione is not correct

I would contact Apple ID Support.
Apple ID Support

HT5312 I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?

I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?

Click here, phone Apple, and ask for the Account Security team.
(80430)

HT1918 I dont know my security questions and am unsure what the email address is on my account as the reset option

I dont know my security questions and am unsure what the email address

If you can't figure out the email address, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95663)

HT5312 What if I can sign into my rescue email and I dont remember my security questions?

Ive Tried everything but I cant seem to change my rescue email and I forgot my security question answers help please it wont let me buy stuff!

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1911 My old Apple ID was tied to an email address that I no longer have access to, and for some reason, my security question answers don't seem to be working. Is there any other way to retrieve or reset my password?

My old Apple ID was tied to an email address that I no longer have access to. My security question answers don't seem to work. Is there any other way to retrieve my password?
I have a new Apple ID - I would love to be able to merge them. Is that possible?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90031)

HT201363 i don't have a recovery email and i don't know my security question answer... what should i do?

i don't have a recovery email and i don't know my securiy question answer... what should i do?

See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

HT201363 i dont know my security questions and i didnt make a rescue email

i havent been asked to provide for security questions up untill now which is weird because ive been buying songs for a long time now. i have over hundreds of songs purchased and now i cant buy any on my laptop anymore. super annoying. is there a way i could make another account and transfer all of this music into the new account? thanks

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 i didnt make a rescue email and i dont remember my security questions

i need help reseting my security questions or figuring out what they are

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

My rescue email cannot be accessed and i dont know my security question answers

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