My rescue email is no longer valid, I do not remember the answers to the security questions. How do I change the rescue email?

Rescue email is no longer valid and I do not have the answers to the security questions in order to change it. What are my options?

https://appleid.apple.com

Similar Messages

  • I forgot the answer to my security questions and want to change the email to send the answers to

    I forgot my security question answers so i went to Apple to get them but i have to answer the exact same security questions for them to send to my email and my email is also the wrong to what i have on all my other apple security things. How do I change the email so I can get the answers to my security questions?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

    I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

    I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110676)

  • I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I have forgotten the answers to my security questions and i dont have a rescue email, what do i do?

    i have forgotten the answers to the security questions, and im wanting to use my gift card and buy something but its asking for the security questions which i dont know. I do not have a rescue email so i dont know how i can edit and make them questions i will remember????

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117512)

  • HT204053 I just got my new iPhone and I had a iPod that had about $40 on it and I can't remember the answer to my security questions and whenever I send the email it never comes. So I was wondering if there was any way that I could make a new apple I'd an

    I just got my new iphone and I gave my phone the same apple ID as my iPod. Then I added $40 to my iTunes thinking that I could buy songs freely. When I went to go buy an album it said that I needed to answer some security questions to complete the purchase. So I clicked yes and it brought me to two questions that I totally forgot the answers to so I hit the link that said if you forgot your answers click here. I clicked it and it brought me to this website that you see all your information about your apple ID. So I went to privacy and security and the same two questions were there. I tried and didn't succeed. I even sent myself the email and I have been trying this for days on end and still never received any emails about those questions. So I thought what if I create a new apple ID then mabe I could transfer ONLY the money over, is this possible??  Because I would hate to see forty dollars go to total waste.

    Funds cannot be transferred from one Apple ID account to another.
    Try here > Rescue email address and how to reset Apple ID security questions
    If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service

  • HT5312 I have forgotten the answers to my security questions for itunes. Is the a ways they can be emailed to me without going through these various menus (which is tedious by the way)

    I need to retrieve my security questions without having to go through all the menus in here, I have an active account and keep getting shut down when trying to answer the questions. Can't Apple just email me my forgotton answers?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset - which is usually done by phone as you need to prove your id and that it's your account e.g. somebody else hasn't got your iTunes account password and is trying to purchase on your account.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I forgot the answers to my security questions but i cant send myself an email to reset them

    Help please

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT4528 How do I get the answer if my security questions when I cannot get into recovery email (not email I use under my Apple ID)

    I am making the first purchase on my Apple ID and need to answer security questions that I do not remember the e mail I made the recover e mail I cannot get into... Therefore I cannot make purchases and one more wrong guess and I have my account locked so I have no way of making purchase. Please help

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I can't remember my answers to my security questions, and I realized that my backup email was incorrect! How can I fix this?

    When I went to hit the button to send my awnsers to my backup email, I noticed that I spelled it wrong! I need to awnser my security questions to buy music & apps.

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to iTunes before calling
    for a way to verify your identity.
    Peace, Clyde

  • HT5312 What if the rescue email isn't a real email address and you have no way to remember your answers to your security questions then what do I do

    Can anyone help

    You will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I need to change my rescue email because it's not valid any more and I forgot the answers of my security questions I need your help pleasd

    I need to change my rescue email because it's not available anymore and I forgot the answers of my security questions so I didn't receive any email because of my invalid hotmail sorry if my English isn't good but I hope you understand what I mean thanks for your cooperation

    You need help from an Apple employee. We are just other users like you are. Go here, find your. Up try and contact Apple.
    http://support.apple.com/kb/HT5699
    This site might even work better if you want to make a phone call. Ask for Account Security.
    http://support.apple.com/kb/HE57

  • HT5312 I want to delete my rescue email address, but I can't remember the answers to my security questions. What should I do?

    I wish to delete and change my rescue email address as I no longer have access to it, however I cannot remember the answers to my security questions and thus cannot change or delete my rescue email address. What should I do?

    To change the questions and answers call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

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