My reset has stopped working
Hello, I hope someone can help with this.
Every time I try to reset (centre button + Menu), or whenever my ipod automatically resets after so long without use, my screen goes grey, no apple logo or anything, and won't respond or come on again until I plug it into my computer. It is nothing to do with battery levels. I have tried holding reset down again & toggling ho9ld button, but nothing seems to work.
If someone can suggest something I would be eternally grateful.
First of all, you've actually got one of the iPod Photo, not the iPod with video... so you posted in the wrong forum. But, no big deal!
Anyway, the iPod you have, when new, comes with a plug-in wall charger, the only way to restore the iPod Photo, which you have, is to plug it in using that wall charger. Unfortunately, it sounds like you don't have that, so your only option is to purchase one. (http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=E82 45892&nplm=MB051LL/A)
UPDATE: I read an article on Apple's support site (http://docs.info.apple.com/article.html?artnum=93936) that says:
This icon appears on the screen during an update or restore that occurs when iPod is connected to the computer via a low or no-power connector. This can include some USB ports and 4-pin FireWire ports. When this appears, disconnect iPod from the computer and connect it to the power adapter. Then plug the power adapter into a power outlet. The update or restore will complete and iPod will restart to the main menu.
Sounds like you should try using a different USB port on your computer to connect the iPod.
BEST OF LUCK!
Message was edited by: kbandy
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