My right EarPod sporadically doesn't work when the cable is touched by something.

I bought EarPods recently and I can't hear the right EarPod when the cable is touched by something. The problem is that my EarPods have some little 4-5 scratches on them too bad I use things too rough. I wonder the scratches voids the warranty.

- Do other headphones work OK?
- You can always make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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Thank you for your reply.
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This is something peculiar, normally that doesn't work that way
when did this happen? if it just happened, then something probably went wrong with either the software or the hardware
do charge the proper way, and see if it happens again
or try completely draining the battery, and charge it to 100% and see if its gonna solve the issue with the alarm

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Did a search - don't think this specific issue has been addressed:
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Did you already post over here:
[Photoshop CC 2014] Click&hold-move-release doesn't work when adding adjustment layer from the layer panel

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My right EarPod sporadically doesn't work when the cable is touched by something.

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