My ringer won't work on my iphone 3gs please help

My Ipod on my iphone suddenly has no sound. ther is no sound bar across the bottom and the ringer says there is no volume. my phone rings ok though. i have backed up phone and restored the factory setting but to no joy. does anyone know what to do please?

You can go again Genius Bar and tell them about previous repair attempt, they can check if still same problem, or it was something else.

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