My Robohelp html 8 project won't open after one warning and error message
I'm currently using Robohelp HTML 8 and when I open my project I first get the following message:
After I click OK, I get this error message:
The project won't open after that. When I look ate my files they seem to be intact even though the message says the folder is missing from
Your help is greatly appreciated.
Thank you,
Joy
Hi Joy
Unless I'm mistaken, K would be a network drive, no?
Unfortunately RoboHelp is only one of a host of applications that doesn't fare well if you try to make edits to a project while it resides on a network drive.
Try copying the project to your local C drive. Perhaps create a folder named Projects and copy your project to a folder named Primo Intranet inside that folder so it looks like this:
C:\Projects\Primo Intranet
Once you do this, try opening your project again and you will likely have better luck.
Cheers... Rick
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Process:
Safari [781]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
7.0.1 (9537.73.11)
Build Info:
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Code Type:
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Parent Process: launchd [188]
Responsible:
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User ID:
501
Date/Time:
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Anonymous UUID: DE303636-5980-86E0-2098-CB817D8C0084
Crashed Thread: 15
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Warnings:
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Application Specific Information:
Process Model:
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Enabled Extensions:
com.app34068-DU386F5V4G (176 - 1.176) GoPhoto.it
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff881cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff881cdd18 mach_msg + 64
2 com.apple.CoreGraphics
0x00007fff91e23994 _CGSGetDisplaySystemState + 102
3 com.apple.CoreGraphics
0x00007fff91e2389a CGSGetDisplaySystemState + 84
4 com.apple.CoreGraphics
0x00007fff91e237e9 get_current_display_system_state + 76
5 com.apple.CoreGraphics
0x00007fff91e28a93 get_display_logging + 62
6 com.apple.CoreGraphics
0x00007fff91e28ad4 updateAllDisplayInfoAsNeeded + 15
7 com.apple.CoreGraphics
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8 com.apple.AppKit
0x00007fff8d2151ef -[NSScreen _copyDisplayUUID] + 33
9 com.apple.AppKit
0x00007fff8cbfa019 +[NSScreen _screenForUUID:] + 183
10 com.apple.AppKit
0x00007fff8cbf9eab _NXScreenForRectOnSpace + 86
11 com.apple.AppKit
0x00007fff8cbf9ad1 +[NSScreen mainScreen] + 182
12 com.apple.AppKit
0x00007fff8cbfc602 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 350
13 com.apple.AppKit
0x00007fff8ce85460 -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
14 com.apple.AppKit
0x00007fff8cbfc498 -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
15 com.apple.AppKit
0x00007fff8ce85413 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
16 com.apple.AppKit
0x00007fff8cbf8405 -[NSWindowTemplate nibInstantiate] + 561
17 com.apple.AppKit
0x00007fff8cbce550 -[NSIBObjectData instantiateObject:] + 309
18 com.apple.AppKit
0x00007fff8cbcd845 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 413
19 com.apple.AppKit
0x00007fff8cbc25fe loadNib + 327
20 com.apple.AppKit
0x00007fff8cbc1b9c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 288
21 com.apple.AppKit
0x00007fff8ce565b2 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
22 com.apple.AppKit
0x00007fff8cf2dc8c _NXLoadNib + 193
23 com.apple.AppKit
0x00007fff8cf2d69f -[NSAlert init] + 95
24 com.apple.AppKit
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25 com.apple.AppKit
0x00007fff8cbe4119 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1038
26 com.apple.AppKit
0x00007fff8cbe3cce -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
27 com.apple.AppKit
0x00007fff8cbe3c6f -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
28 com.apple.AppKit
0x00007fff8cbe3b93 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
29 com.apple.AppKit
0x00007fff8cbe39b4 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 252
30 com.apple.AppKit
0x00007fff8cbe3789 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
31 com.apple.AppKit
0x00007fff8cbe31eb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
32 com.apple.Foundation
0x00007fff8fabaeaa -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
33 com.apple.Foundation
0x00007fff8fabad1d _NSAppleEventManagerGenericHandler + 106
34 com.apple.AE
0x00007fff86b64e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
35 com.apple.AE
0x00007fff86b64c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
36 com.apple.AE
0x00007fff86b64b36 aeProcessAppleEvent + 315
37 com.apple.HIToolbox
0x00007fff8a6935f1 AEProcessAppleEvent + 56
38 com.apple.AppKit
0x00007fff8cbdf0f6 _DPSNextEvent + 1026
39 com.apple.AppKit
0x00007fff8cbde8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
40 com.apple.Safari.framework
0x00007fff8ff97ec0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
41 com.apple.AppKit
0x00007fff8cbd29cc -[NSApplication run] + 553
42 com.apple.AppKit
0x00007fff8cbbd803 NSApplicationMain + 940
43 com.apple.Safari.framework
0x00007fff90169f3d SafariMain + 267
44 libdyld.dylib
0x00007fff92c445fd start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff881d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cbb5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cbb8fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff881d3662 kevent64 + 10
1 libdispatch.dylib
0x00007fff9151e43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff9151e152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x00007fff881d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cbb5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cbb8fb9 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff881d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cbb6c3b _pthread_cond_wait + 727
2 com.apple.WebCore
0x00007fff8e048c0b WebCore::IconDatabase::syncThreadMainLoop() + 507
3 com.apple.WebCore
0x00007fff8e04579f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
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0x00007fff8850c0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff8cbb4899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cbb472a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cbb8fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff881d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cbb5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cbb8fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff881d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cbb5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cbb8fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff881d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cbb5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cbb8fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff881d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8cbb5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8cbb8fb9 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff881cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff881cdd18 mach_msg + 64
2 com.apple.QuartzCore
0x00007fff892fe3b7 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore
0x00007fff892fe2ed thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff8cbb4899 _pthread_body + 138
5 libsystem_pthread.dylib
0x00007fff8cbb472a _pthread_start + 137
6 libsystem_pthread.dylib
0x00007fff8cbb8fc9 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff881cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff881cdd18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff89162315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff89161939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff89161275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
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6 com.apple.Foundation
0x00007fff8fb0070b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
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8 libsystem_pthread.dylib
0x00007fff8cbb472a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff8cbb8fc9 thread_start + 13
Thread 11:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff881d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cbb6c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
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3 com.apple.JavaScriptCore
0x00007fff88516d85 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore
0x00007fff8850c0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff8cbb4899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cbb472a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cbb8fc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff881d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cbb6c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff88517887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff88517718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8850c0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff8cbb4899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cbb472a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cbb8fc9 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff881d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cbb6c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff88517887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff88517718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8850c0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff8cbb4899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cbb472a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cbb8fc9 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff881d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8cbb6c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore
0x00007fff88517887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore
0x00007fff88517718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x00007fff8850c0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff8cbb4899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8cbb472a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8cbb8fc9 thread_start + 13
Thread 15 Crashed:
0 libsystem_c.dylib
0x00007fff9086c541 __xvprintf + 106
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000149170864 rbx: 0x00007fff77760002 rcx: 0x00007fff7776d920 rdx: 0x00007fff7776e480
rdi: 0xffffffffffffffff rsi: 0x0000000000000000 rbp: 0x0000000149170e44 rsp: 0x0000000149170844
r8: 0x0000000149173c37 r9: 0x0000000149170f34 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x000000000000000a r13: 0x0000000000000000 r14: 0xffffffffffffffff r15: 0x00007fff7776e480
rip: 0x00007fff9086c541 rfl: 0x0000000000010202 cr2: 0x000000014916f050
Logical CPU:
0
Error Code:
0x00000000
Trap Number:
13
Binary Images:
0x10496a000 -
0x10496affd com.apple.Safari (7.0.1 - 9537.73.11) <26B9451D-36DC-3EC9-AF48-B32519F9BFF6> /Applications/Safari.app/Contents/MacOS/Safari
0x7fff679d0000 -
0x7fff67a03817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff85c6b000 -
0x7fff85ca3ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff85ca4000 -
0x7fff85cf6fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff85d62000 -
0x7fff85df1fff com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff85df2000 -
0x7fff85ebdfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff86149000 -
0x7fff8614affb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8614b000 -
0x7fff86156ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff864b3000 -
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0x7fff866fc000 -
0x7fff867e6fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff867e7000 -
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0x7fff86847000 -
0x7fff86853ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff86861000 -
0x7fff8686aff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff86b0d000 -
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0x7fff86b57000 -
0x7fff86bb2ffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff86bb3000 -
0x7fff86bcffff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff86bd0000 -
0x7fff86c23fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff86c65000 -
0x7fff86c68fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff86c6b000 -
0x7fff86d59fff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
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0x7fff86e28ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff86edd000 -
0x7fff86eebfff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x7fff8719c000 -
0x7fff871b3fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff871b4000 -
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0x7fff872d5000 -
0x7fff875bffff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff87685000 -
0x7fff8768afff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8768b000 -
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0x7fff8f939fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff8f941000 -
0x7fff8fa77ffa com.apple.WebKit (9537 - 9537.73.11) <5F583526-8D71-30AD-B97C-56EC51E94E85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff8fa99000 -
0x7fff8fd98fff com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8ff3b000 -
0x7fff90441ff3 com.apple.Safari.framework (9537 - 9537.73.11) <D3F772B3-4AD9-32F1-A0CB-CF307FF1B283> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff907ee000 -
0x7fff907fefff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff907ff000 -
0x7fff90888ff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x7fff90894000 -
0x7fff9097bff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff9097c000 -
0x7fff909acfff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff909ad000 -
0x7fff909dcfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff909ea000 -
0x7fff90a59ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff90a5a000 -
0x7fff90bc8ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff90bd5000 -
0x7fff90c1cfff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff90c1d000 -
0x7fff90c20ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff90c21000 -
0x7fff90c2cfff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff90c6e000 -
0x7fff90d37fff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff90d38000 -
0x7fff90d3ffff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff90d40000 -
0x7fff90d65ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff90d66000 -
0x7fff90dcaff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff90dcb000 -
0x7fff90e04ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff9137c000 -
0x7fff91397ff7 libsystem_malloc.dylib (23.1.10) <FFE5C472-B23A-318A-85BF-77CDE61900D1> /usr/lib/system/libsystem_malloc.dylib
0x7fff913d7000 -
0x7fff91400fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff91436000 -
0x7fff91477fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9151b000 -
0x7fff91535fff libdispatch.dylib (339.1.9) <46878A5B-4248-3057-962C-6D4A235EEF31> /usr/lib/system/libdispatch.dylib
0x7fff91536000 -
0x7fff91536fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff91537000 -
0x7fff91544ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff91545000 -
0x7fff9154dff3 libCGCMS.A.dylib (599.7) <92AA4E85-7633-36E2-BAD0-7B1A2E48E75C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff9154e000 -
0x7fff9163fff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff9164d000 -
0x7fff916cdfff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff916d7000 -
0x7fff916d7ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff91792000 -
0x7fff917afff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff917fa000 -
0x7fff91822ffb libRIP.A.dylib (599.7) <6F528EE3-99F8-3871-BD60-1306495C27D5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff91d94000 -
0x7fff91da6fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff91da7000 -
0x7fff91daaffa libCGXType.A.dylib (599.7) <2FC9C2BC-B5C5-3C27-93F9-51C6C4512E9D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff91dab000 -
0x7fff91db5ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff91db6000 -
0x7fff91e20ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff91e21000 -
0x7fff9273d05f com.apple.CoreGraphics (1.600.0 - 599.7) <7D0FD5A7-A061-39BA-8E00-723825D2C4DD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff9273e000 -
0x7fff927a2ff3 com.apple.datadetectorscore (5.0 - 354.0) <9ACF24B8-3268-3134-A5BC-D72C9371A195> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff927a3000 -
0x7fff927a4ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff92933000 -
0x7fff92935fff libCVMSPluginSupport.dylib (9.0.83) <E2AED858-6EEB-36C6-8C06-C3CF649A3CD5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
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I cleared my computer but I managed to get After Effects CS6 back by looking in Windows old on my hard drive, every time I try and open AAE I get this error message "After Effects warning: An unknown Adobe Player Engine error has occurred. Scripting will be disabled."
What should I do?
Thanks.Does it launch after that error message?
What version of CS6 is it? 11.0.4? If not, try updating to it.
Why not simply reinstall from your original disk or download? -
I'm working in Premiere Pro CC 2014 on an early 2014 iMac. I started to notice my session was getting kind of buggy - audio clips started missing from my timeline, effect controls on some of my video clips had set themselves to the defaults. So I was trying to fix some of these things as I was editing. I save compulsively (like after every couple of edits), so I had not noticed that my session was no longer auto-saving.
Suddenly Premiere crashed. The recovery file will not open "due to an unknown error." The original file that crashed will not open either (same message), and I notice the file size is about half of what it should be. When I tried to open an auto-saved version, I discovered that the last auto-save was last night at about 10 p.m. (I quit working last night at about 1 a.m., so it just spontaneously stopped autosaving midway through my edit session.)
I followed all the suggestions I could find in forums. I trashed preferences, and I moved all my media into other folders. But the session won't open even far enough that it starts asking for media. When I create a new project and try to import my old edit sequence, dynamic link won't even get to the point where it asks me to select what sequences I want to import. It just sits there forever trying to open the file and can't.
Any suggestions?Additional info - As I look further into the problem, it's even worse than I thought. The autosave files that say they're from last night are actually referencing work from days ago. So evidently, my auto-save is either putting incorrect time stamps on the files, or the project files are referencing old sequences. Either way, I cannot seem to locate a project file that contains a reasonably recent version of my cut, even though the time/date stamps on the files indicate they shouldn't be that old.
-
Project won't open after upgrade to FCP 6
I upgraded from FCP5 to 6, but now my current 107 Mb project file won't open (and neither will recent older versions of it). As FCP is reading the file, a message appears: "The filter 'shift fields' has been incorrectly applied. Do you want to fix?" Whether I reply yes or no, FCP crashes. There ARE some shift field filters used in the project. Should I open in FCP on another computer and remove all filters (A LOT of work and not guaranteed to find all of them)? An older, smaller project file WILL open.
Help! We're right in the middle of a big job!Did you ever figure out how to open your file? I have the EXACT same problem - my file is 150MB. Big deadline, flew someone out to work on it and now I'm stuck!
-
ITunes won't open, but there are no error messages
Hi,
I just downloaded iTunes 6.04 and now it won't open when I click on the icon on the desktop or try to open it through programs. No error messages were given. It simply won't open. Thank you for your help.
Martin Pittmantop fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538 -
IPhoto won't open after new install and restore of back-up
Hi guys
My hard drive just died (for the second time in 6 months!) so I have just gotten the computer back with a new drive. I did a new install of Tiger from my original install CDs, did the download thing to get all the updates, and ran a "restore" from my external drive using iBackup (http://www.grapefruit.ch/iBackup//index.html) to restore all my previous system settings, documents, etc. So far this seems to have worked well, a couple of 3rd party applications didn't re-install - specifically Neo Office and WiFind - but I was able to manually install those and everything seems to be working fine.
Except iPhoto. It won't open. When I click the dock icon it bounces once and does nothing. No little arrow under it or anything. Nothing at all happens when I click the icon in Finder (in the Applications folder). When I searched it in spotlight it told me there was a file called iphoto.crash.log, so I went and had a look at that hoping it would tell me the problem, but I don't understand it. I'm not particularly good at the behind the scenes stuff with computers.
Wondering what I should do now - if someone can perhaps interpret the log file and find the issue if that would help, or if I should uninstall and re-install iPhoto by itself (and if so, how?), or if there is something else that may be causing the issue. I noticed there are a few files relating to it when I search with spotlight but I don't know which of them might be relevant. I could post a screenshot if that is allowed, or post the log file if it would help?
Thanks in advance for any advice or help!
Regards,
Chloë400 Updates???
Did you Repair Permissions before & after each one?
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before & after re-install, then reboot again each time.
If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing. -
After a storm and short power failure, I started having trouble with certain sites loading, and pages moving slower. I emptied my cache and defragged and ran total virus/ malware scan, but still had problem. (Pages loaded fine on AOL) I decided to uninstall Firefox and re-install to help fix problem. I did this, and now Firefox won't open, no matter if I double click, right click (open), or go through "all programs". I tried to uninstall and re-install again, but now I can't get it to respond through my control panel, either.
Try the procedures in the [[Firefox will not start]] article.
-
ITunes won't open but there's no error message...
...it just won't open.
I just updated to iTunes 7 because of an issue I'm trying to correct with my iPod. I believe I've had this problem with iTunes 7 before, and the last time I ended up reverting to iTunes 6.
When I manage to successfully install iTunes 7, I click on the desktop icon to open it and it looks like it's about to load, but then nothing happens. So I try opening it from the start ment and still nothing. Then I try opening it by trying to play an mp3 through it, and still nothing.
I really hope someone can help me with this, because if I end up needing a new iPod I'm gonna need the newest iTunes for it, I'm sure.Help! This is happening to me too, and I can't find the fix, if there is one. I just downloaded the newest update (wish I hadn't). It took a few tries to open it, but it worked. The second time, it didn't open. NO error message. I've tried every way of opening a program, and nothing happens.
(1) do you have Norton Internet Security 2005 installed on the PC?
NO NORTON INTERNET SECURITY 2006
(2) try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)
IT SAYS IT IS LOADING... FOR OVER 15 MINUTES
(3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?
ITUNES.EXE DOES SHOW UP IN THE PROCESSES TAB AND STAYS THERE
THE ONLY OTHER ODD THING IN THE PAST YEAR, IS THAT 2 WEEKS AGO, A WINDOW CAME UP ASKING IF I WANTED TO RECONFIGURE WHAT STARTS WHEN I START WINDOWS. I CHOSE THE WRONG THING BECAUSE NOW THERE ARE TONS OF EXTRANEOUS PROGRAMS RUNNING ON MY COMPUTER.
HELP!!??!! -
ITunes won't open after installing upgrade and restarting
When I click on my iTunes icon in the dock, iTunes won't open. Instead, a message box comes up: "The file iTunes "library" cannot be read because it was created by a newer version of iTunes."
Just before this happened, I imported a lot of music into my library. Now iTunes only opens if I pIug my ipod into my Mac.
Is there any way I can get iTunes to open by clicking on the icon, as it used to do?What version of iTunes is installed in the Apple default location ..... /Applications/iTunes ???
Drag the iTunes icon in the Dock to the Desktop and release; it will be deleted with a poof! Don't worry it's only an alias.
In your Home Page ~/Library/Preferences/ ......... drag to the Trash and delete:
com.apple.iTunes.plist and com.apple.iTunesHelper.plist
(don't worry ... new ones will be created upon relaunch of iTunes .... +see below+)
Using: /Applications/Utilities/Disk Utility/Repair Permissions
RESTART the computer
Within the Applicatons folder: double-click the iTunes icon ... if the launch is successful, drag a copy of the iTunes icon to the Dock ... release ... you will now have a current alias in the Dock.
P.S. *Do Not* have the iPod connected to the computer during this process!
DIXIE -
Just loaded latest iTunes update and now it won't open i get a message eror MSVCR80.d11 followed by error 7 Windows error 126, anybody help?
Hi Jeff,
see for your problem:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
it worked for me.
Grtz
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