My roommates' computers can't get a signal from my Airport base station

I just bought a used Airport Extreme (the round one) off Craig's List and set up a network in my apartment using Airport Utility on my MacBook. I've set it up with WPA, and I can connect to it. Works great....
Until my roommates try to connect from their computers. One is on a ~5 year-old iMac and the other is on a Thinkpad. Their machines can see the SSID but can't get a signal from it or connect to it. I've tried removing the password and unsecuring the network. I've tried resetting the router entirely and reconfiguring. Same story.
I know this is an Apple issue because their machines can connect just fine to our previous crappy router that was slowing down our connection (that was meant to be replaced by the shiny new (used) Airport). I've looked into the WEP / hex key issue mentioned on some forums (eg http://www.macwindows.com/airportpc.html#011408b), but I don't think that Apple/PC compatibility is the issue because one of their machines is an iMac.
Help?

Hello amandalotti. Welcome to the Apple Discussions!
Per chance, do you have Access Controls enabled? (ref: AirPort Utility > Manual Setup > AirPort > Access tab) If so, disable it.
If not, I suggest performing a "factory default" reset on the base station to get it back to its original "out-of-the-box" configuration to see if this will help.

Similar Messages

  • My TP-LINK TD-W8970 router cannot connect with my iMac even though my iPhone 5, iPad 3, W7 laptop and LG smart TV can. I get the message "No configured AirPort base stations have been found". Any ideas please?

    My iMac cannot connect to my TP-LINK TD-W8970 router even though all other computers can. I get the message "No configured AirPort base stations have been found" and "No PPPoE configurations were found". Any ideas please?

    Open the Network pane in System Preferences. If there's a closed padlock icon in the lower left corner, click it and enter your administrator login password when prompted.
    At the bottom of the service list on the left is a popup menu with a gear icon. From that menu, select
              Set Service Order...
    A sheet will drop down showing all listed services. Drag the one that you want to use to connect to the Internet to the top of the list. Click OK to close the sheet, then close the preference pane and confirm when prompted to save the change.

  • How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

    How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

    The following example was one of dozens that showed up on a simple Google search of.....
    monitor Internet data use on a Mac
    Watch your Internet usage with NetUse Monitor | Macworld
    Most service providers have an application for their users as well.

  • Can't remember my password for my airport base station

    I am trying to add another device to extend the wifi but I can not remember my password to my airport base station what do I do?

    Reset it.. or find the old password.
    Plug the computer into the airport by ethernet.. or you can do this by wireless..
    Press in reset button for just 1sec.. (means less than 10sec)..
    This is called a soft reset.. all passwords go back to default.. public for the base station.. nothing for wireless..
    You now have full access for 5min.. open the airport utility.. click on the airport.. go to passwords.
    Lo and behold.. all your secret identity available to all and sundry.
    Note.. all security on the airport routers is illusionary.. as long as anyone has physical access to it.. they can find out everything.. and what is more.. there is no record once the 5min expires.
    Sure is great for domestic equipment though... stops support calls dead.

  • I lost my connection with my AirPort Base Station when I upgraded to the OS Maverick.  How can I get my system to recognize the base station again?

    I lost my connection with my AirPort Base Station when I upgraded to the OS Maverick.  I can still see the Internet, but the Time Machine cannot backup now because it cannot locate the AirPort base station.  How can I resolve this issue?
    Steps already taken with zero success:
    1. Restarted the AirPort Base Station multiple times.
    2. Restarted the Mac Pro multiple times.
    3. Looked online for AirPort update for 6.3.2 version.
    Other Apple products in my house can still see the AirPort Base Station, however my Mac Pro and Mac Book Pro cannot.
    Please advise.

    That information helps. If you want to use one of the SmartStor's disks as a repository for sharing your iTunes Library, then do not configure that disk as a RAID. Format it with Disk Utility using the Erase tab. Mac OS Extended (Journaled) is the correct choice.
    Connect it to your Time Capsule, then use AirPort Utility to configure access requirements for sharing it on your network. It should appear as a shared volume in the Finder, available to all your Macs as you thought it should.
    I also thought maybe the extra HD space would be added to the existing Airport Disk.  It isn't.
    Correct. There is no way to do that. The only way to increase the capacity of a Time Capsule's hard disk is to replace the Time Capsule (or its disk, if you are amenable to disassembling it) with a larger capacity model.
    If you also want to use the SmartStor as a RAID, that is another story, and you should probably attack that problem separately.

  • Can you reset the password for my airport base station?

    I am trying to connect my Airport Extreme to my new modem and i need to open the Airport utility to see what the problem is however i do not have the password to the Airport base station.  Apparently it is not the wireless password that i set previously set up.

    If you have a Mac that can connect to your wireless network and you're using an Apple AirPort Base Station, then simply use AirPort Utility. From the Base Station menu, select Show Passwords...
    If you don't have a Mac, reset your wireless network password by momentarily depressing the reset button on your AirPort Extreme, Express, or Time Capsule. Press the button for one full second, no more. Then, configure a new password using AirPort Utility.
    If you can't connect to your wireless network, or you are not using an Apple AirPort Base Station, you can use the procedure that follows below to retrieve it from your Mac's Keychain.
    Your wireless network password is stored in your Mac's Keychain.
    You must first have an Administrator account on a Mac that you use with that AirPort Base Station, one that is used to connect to your AirPort network.
    On that Mac, open the Utilities folder. Find Keychain Access and launch it.
    In the search field at the upper right, type Airport. All the Keychain entries for your base station will appear there, as well as other entries.
    Look at the column "Kind". The entry you want to select will be labeled "AirPort network password" (not "AirPort base station password" or anything else).
    If you are trying to recover the AirPort Base Station password then the entry you want to select will be labeled "AirPort base station password" not "AirPort network password".
    Double-click that, and in the window that appears check the box for "Show password".
    You will get the following window:
    In the Password field type your Mac's Administrator password - the same one you used to log in to that Mac.
    Then, click Allow, and your wireless network password will appear in the "Show password" field:
    Make note of it.
    Close the window, then quit Keychain Access.

  • Can't get wireless signal from Airport Express

    I recently bought an Airport Extreme and Airport Express. The base station is in my office which is separate from my house so I bought an antenna from Macwireless.com. I'm able to play iTunes thru the Express perfectly but there's no wireless signal coming from the Express to connect to the internet. Does anyone have any idea what I can do to fix this?
    After reading some other posts I found that my old wireless system wasn't acting up at all. It was Mac OS X 10.4.10. causing the disconnections to the internet. Great. Just great.

    I'm able to play iTunes thru the Express perfectly but there's no wireless signal coming from the Express to connect to the internet. Does anyone have any idea what I can do to fix this?
    If you have the Express and Extreme in a single Network there will be only one available network name to join. In that single wireless network the Express can be set up to extend range of network by using WDS, or simply as a wireless client that can print or use iTunes. If you check the Airport Utility help files it will give full documentation on how to set up either type of wireless network.

  • Can only apple networks be extended using airport base stations?

    My ISP provides a wifi network using a Tilgin product.
    I have a time capsule and I was wondering how I can integrade my time capsule (for back up purposes) into this network.
    Is there a way to extend this network using my time capsule? I know the options on the time capsule is "create a new network" or "extend a network" but what networksrcan be extended?
    Thanks
    Pieter

    Correct. You can only extend an AirPort Express, Extreme or Time Capsule network with an AirPort Express, Extreme or Time Capsule. In this case, you can only connect the Time Capsule to the modem by Ethernet to get Internet connection

  • Can I use my imac as an "airport base station?"

    I am not able to browse the internet on my iphone when it is set to wi-fi. I am wondering why that is, and if there is anyway to make a connection through my imac?
    I do run air tunes and that works fine.

    How are you using "air tunes" if you don't have an AirPort Express (AX)?
    If you are using an AX then connect your iPhone to the same wireless network that the AX is using. This will work as long as your AX is connected wirelessly to your network or connected via Ethernet to the network.

  • Can I use Airport Express to extend signal from my Airport Extreme and then run Ethernet from Express to my TV which requires ethernet to access internet?

    As stated in title. I want to access Netflix but my TV requires ethernet connection. I would like to use Express to repeat Exreme sigal and then to TV via Ethernet. I only have one access point in house for cable modem so I'm using Extreme to broadcast though house. Will need to be able to input network key for Extreme secure network. Thank you.
    Mike

    Are both your AirPort Extreme and AirPort Express 802.11"n" devices?
    If yes, you can configure the Express to "extend a wireless network" and it will  provide more wireless coverage and the Etherent port will be enabled so that you can connect an Ethernet device.
    This assumes that the Express is located where it can receive a strong signal from the AirPort Extreme.

  • I have a new MAC MINI and I want to install a second monitor.  I have one connected to the HDMI and it works.  I can't get a signal to the other one.  It is connected from the thunderbolt to its HDMI port.  How can I make it work?

    I have a new MAC MINI and I want to install a second monitor.  I have one connected to the HDMI and it works.  I can't get a signal to the other one.  It is connected from the thunderbolt to its HDMI port.  How can I make it work?

    Could be a bad cable or bad Thunderbolt port.
    You have 90 days of free telephone support on a new device. You can call them at 1-800-MY-APPLE. Have your Mini's serial number handy
    You can also make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Just got a used airport base station. Set it up and getting wif signal. when I try to hook up on a computer it asks for a security key. where can I locate key?

    just got a used airport base station. Set it up and getting wif signal. when I try to hook up on a computer it asks for a security key. where can I locate key?

    If you mean the hexidecimal equivalent of the alphanumeric password, then you can find this via the AirPort Utility, as follows:
    AirPort Utility > Select the AirPort > Manual Setup
    On the AirPort Utility's menubar select Base Station > Equivalent Network Password

  • What is up @ zip 87520? I can't get a signal on my Phone 4s anymore.

    What is up @ zip 87520? I can't get a signal on my iPhone 4s anymore.

        We can understand why you are concerned about the lack of signal, rudymentary. We are also concerned!
    Has the signal returned? If not, please power off/on. When it comes back on, are you able to dial *228?
    I don't have any other reports for signal issues in Chalma in the past 30 days.
    TamaraH_VZW
    Follow us on Twitter @VZWSupport

  • HT201328 I'm trying to use an iphone 3 with t-mobile plan, itune say the phone is unlocked however i can't get a signal with the new sims card

    I'm trying to use an iphone 3 with t-mobile plan, itune say the phone is unlocked however i can't get a signal with the new sims card

    How is iTunes telling you it is unlocked? Did you go through an unlock procedure with your cell company and then Restore it in iTunes?

  • I'm getting a very low signal from my Blackbird interface. The fire wire connection is selected properly and track recording sliders set. However the recording level slider in the lower right corner is grayed out. How can I get better signal?

    I'm getting a very low signal from my Blackbird interface. The fire wire connection is selected properly and track recording sliders set. However the recording level slider in the lower right corner is grayed out. How can I get better signal?

    If it's slow on startup it would be extensions loading or LaunchDaemons starting up. 
    You should have a look in:
    /Library/LaunchDaemons
    /Library/Extensions
    You can count out anything in your home folder and it shouldn't put anything in /System as that's reserved for Apple. 

Maybe you are looking for

  • Creation of Automatic PO

    Dear All, please let me know the detailed process for CREATION OF AUTOMATIC PO ?? Regards, SAI

  • Report for Missing Cost Elements

    Hello Friends I want to know if there is any report which shall give the list of missing cost elements in the system. I mean I want to know the list of primary cost elements that are still not created in the system as compared to P&L account GLs(Henc

  • Recording videos with N95

    Hello. I have recently purchased the Nokia N95 and am having some troubles with audio when recording videos. When the sound is loud it 'crackles' during playback. This isn't because of the phone's speakers, as the crackling also occurs when I play th

  • HT1711 how come i cant add music to my itunes

    how come when i try to add a song to itunes it doesnt let

  • PO History Changes Query

    Dears, I'm working on a query that help me to retrieve all changes that happened on a specific PO, but I couldn't find these tables. Can you help guys. Thanks Ahmed