My S40 2010 Volvo sound system cannot read my ipod touch, any suggestion?

My 2010 Volvo S40 sound system cannot read my Ipod touch? any suggestion?

What model iPod and iOS?
Does Volvo say it will work with your model iPod and iOS?
What exactly happens when you try?
Sometimes this works ut yo are not providing mucin info to help
Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
  - Restore to factory settings/new iOS device.                       

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