My safari continues to quit unexpectadly and it won't open.
rocess: Safari [596]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [596]
User ID: 501
Date/Time: 2014-12-31 13:57:15.372 +0400
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B063A5D5-DBFB-9D5D-1B0F-01F891AFBF76
Time Awake Since Boot: 1500 seconds
Crashed Thread: 16
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000101b32000-0000000101b33000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.genieo.safari-K444F5Z2ZH (1 - 1.2) Omnibar
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff8e621fd3 OSSpinLockLock + 11
1 com.apple.AppKit 0x00007fff85309d08 -[NSCell setObjectValue:] + 122
2 com.apple.AppKit 0x00007fff85309a5f -[NSTextFieldCell setObjectValue:] + 88
3 com.apple.AppKit 0x00007fff853095d4 -[NSCell setStringValue:] + 111
4 com.apple.AppKit 0x00007fff85309544 -[NSCell initTextCell:] + 157
5 com.apple.AppKit 0x00007fff85309409 -[NSTextFieldCell initTextCell:] + 42
6 com.apple.AppKit 0x00007fff85334640 -[NSTextFieldCell init] + 31
7 com.apple.AppKit 0x00007fff852f0820 -[NSControl initWithFrame:] + 107
8 com.apple.AppKit 0x00007fff85374217 -[NSTextField initWithFrame:] + 79
9 com.apple.AppKit 0x00007fff8598f37e -[NSThemeFrame _updateTitleTextField] + 220
10 com.apple.AppKit 0x00007fff852f8c40 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1214
11 com.apple.AppKit 0x00007fff852ef54d -[NSThemeFrame _updateButtons] + 2735
12 com.apple.AppKit 0x00007fff859915a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
13 com.apple.AppKit 0x00007fff85992fc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
14 com.apple.AppKit 0x00007fff8537c339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
15 com.apple.AppKit 0x00007fff85992c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
16 com.apple.AppKit 0x00007fff852ed74e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
17 com.apple.AppKit 0x00007fff852ebc96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
18 com.apple.AppKit 0x00007fff852eb3fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
19 com.apple.AppKit 0x00007fff8552240e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
20 com.apple.AppKit 0x00007fff852eae2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
21 com.apple.AppKit 0x00007fff855223c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
22 com.apple.AppKit 0x00007fff852e8745 -[NSWindowTemplate nibInstantiate] + 567
23 com.apple.AppKit 0x00007fff852bd73b -[NSIBObjectData instantiateObject:] + 309
24 com.apple.AppKit 0x00007fff8579fd01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
25 com.apple.AppKit 0x00007fff852b1f05 loadNib + 384
26 com.apple.AppKit 0x00007fff8581ff80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
27 com.apple.AppKit 0x00007fff8582067d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
28 com.apple.AppKit 0x00007fff855c23af _NXLoadNib + 196
29 com.apple.AppKit 0x00007fff855c1d8f -[NSAlert init] + 95
30 com.apple.AppKit 0x00007fff856019f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
31 com.apple.AppKit 0x00007fff852d364d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
32 com.apple.AppKit 0x00007fff852d320e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
33 com.apple.AppKit 0x00007fff852d31ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
34 com.apple.AppKit 0x00007fff852d2e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
35 com.apple.AppKit 0x00007fff852d2c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
36 com.apple.AppKit 0x00007fff852d26b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
37 com.apple.Foundation 0x00007fff8da96458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
38 com.apple.Foundation 0x00007fff8da962c9 _NSAppleEventManagerGenericHandler + 102
39 com.apple.AE 0x00007fff8eda599c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
40 com.apple.AE 0x00007fff8eda5719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
41 com.apple.AE 0x00007fff8eda5623 aeProcessAppleEvent + 295
42 com.apple.HIToolbox 0x00007fff85e3437e AEProcessAppleEvent + 56
43 com.apple.AppKit 0x00007fff852ced76 _DPSNextEvent + 2665
44 com.apple.AppKit 0x00007fff852cde80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
45 com.apple.Safari.framework 0x0000000101bb3ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
46 com.apple.AppKit 0x00007fff852c1e23 -[NSApplication run] + 594
47 com.apple.AppKit 0x00007fff852ad2d4 NSApplicationMain + 1832
48 libdyld.dylib 0x00007fff936ea5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bf1622e kevent64 + 10
1 libdispatch.dylib 0x00007fff8d704a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bf15946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ebc84a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8bf15946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ebc84a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8bf15946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ebc84a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8bf15946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ebc84a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8bf15132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010375e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010375b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010291fa9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8ebca2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8ebca279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8ebc84b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8bf15946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ebc84a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8bf15946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ebc84a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8bf15946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ebc84a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8bf1052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bf0f69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff89f8ed63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff89f8ec96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8ebca2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8ebca279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8ebc84b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8bf1052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bf0f69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff927c4b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff927c3fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff927c3838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8b62fd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8dadcb7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8ebca2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8ebca279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8ebc84b1 thread_start + 13
Thread 12:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8bf15132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8a95ed2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x0000000102b3b3fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x000000010292a244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x000000010291fa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8ebca2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8ebca279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8ebc84b1 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8bf15132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8a95ec95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010292a86b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010292a6c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010291fa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8ebca2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8ebca279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8ebc84b1 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8bf15132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8a95ec95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010292a86b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010292a6c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010291fa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8ebca2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8ebca279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8ebc84b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8bf15132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8a95ec95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010292a86b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010292a6c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010291fa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8ebca2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8ebca279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8ebc84b1 thread_start + 13
Thread 16 Crashed:
0 libsystem_pthread.dylib 0x00007fff8ebc8695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8de1cb78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8de15620 fprintf + 186
3 ??? 0x000000010aa5e5dc 0 + 4473611740
Thread 16 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff75d5f1d8 rcx: 0x00007fff75d5f1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff75d5f1f0 rsi: 0x00007fff8ebc8b14 rbp: 0x0000000109bd5e30 rsp: 0x0000000109bd5db0
r8: 0x0000000109bd8000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff75d5e6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8ebc8695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x101b32000 - 0x101b32fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x101b3d000 - 0x102476ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x102915000 - 0x102e28ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x102f8f000 - 0x103243fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10351f000 - 0x10351ffff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x103525000 - 0x103661ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x103757000 - 0x1046fcff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10998d000 - 0x10998dff5 +cl_kernels (???) <9170FD63-4E80-4AFE-8F94-BD15BB1C17E7> cl_kernels
0x109b84000 - 0x109b84fef +cl_kernels (???) <4CFE493C-8CE1-43CF-8952-E2052269FEAB> cl_kernels
0x10a84a000 - 0x10a930fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6bd88000 - 0x7fff6bdbe837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff842fb000 - 0x7fff8431ffef libJPEG.dylib (1231) <3F87A0CA-14FA-3034-A332-DD57A092B08F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff84320000 - 0x7fff8436dff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8436e000 - 0x7fff84372fff com.apple.LoginUICore (3.0 - 3.0) <D76AB05B-B627-33EE-BA8A-515D85275DCD> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff84397000 - 0x7fff8439bff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8439c000 - 0x7fff843c7fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff843f7000 - 0x7fff8440cff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8440d000 - 0x7fff84418fdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff84419000 - 0x7fff84466ff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff844a8000 - 0x7fff844a8fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <01E92F9F-EF29-3745-8631-AEA692F7F29C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff844f7000 - 0x7fff844ffffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff84500000 - 0x7fff84740ff7 com.apple.AddressBook.framework (9.0 - 1499) <8D5C9530-4D90-32C7-BB5E-3A686FE36BE9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff84741000 - 0x7fff84757ff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff84758000 - 0x7fff84790fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff84791000 - 0x7fff847d7ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff847d8000 - 0x7fff848faff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff848fb000 - 0x7fff84904fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff84905000 - 0x7fff8491eff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8491f000 - 0x7fff8493cffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff8493d000 - 0x7fff8498bfff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff8498c000 - 0x7fff84994fff com.apple.xpcobjects (103 - 103) <A202ACEF-7A3D-303E-BB07-29FF49DE279D> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
0x7fff84995000 - 0x7fff84997ffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff84998000 - 0x7fff849ffff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff84a00000 - 0x7fff84a0dfff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff84a0e000 - 0x7fff84a54ffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff84a55000 - 0x7fff84a58ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff84a59000 - 0x7fff84a5afff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff84a5b000 - 0x7fff84a5dfff libRadiance.dylib (1231) <BDD94A52-DE53-300C-9180-5D434272989F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
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0x7fff8fa44000 - 0x7fff8fa4fff7 libcsfde.dylib (471) <797691FA-FC0A-3A95-B6E8-BDB75AEAEDFD> /usr/lib/libcsfde.dylib
0x7fff90639000 - 0x7fff90643ff7 com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9067c000 - 0x7fff9068fff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff90690000 - 0x7fff906c9fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff906ca000 - 0x7fff906cfff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff906d0000 - 0x7fff906defff libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
0x7fff906df000 - 0x7fff906e1fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff906e2000 - 0x7fff9073aff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff9073b000 - 0x7fff907f6ff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff907f7000 - 0x7fff90827fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff90828000 - 0x7fff90828fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff90895000 - 0x7fff908a7ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff908a8000 - 0x7fff908acfff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff908ad000 - 0x7fff908e8fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff91104000 - 0x7fff91437ff7 libmecabra.dylib (666.1) <CAFBC813-4894-3352-9B22-FFF116773A06> /usr/lib/libmecabra.dylib
0x7fff91438000 - 0x7fff91443ff7 com.apple.speech.synthesis.framework (5.2.6 - 5.2.6) <9434AA45-B6BD-37F7-A866-172196A7F91B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff91501000 - 0x7fff915a9ff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff91684000 - 0x7fff916f8ff3 com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff916f9000 - 0x7fff916faff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff916fb000 - 0x7fff91be7fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff92548000 - 0x7fff925d9fff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff925da000 - 0x7fff925daff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
0x7fff925db000 - 0x7fff925dbfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff925dc000 - 0x7fff925faff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff925fc000 - 0x7fff9272eff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff9272f000 - 0x7fff92740fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff92752000 - 0x7fff92ae8fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff92ae9000 - 0x7fff92af9ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff92afa000 - 0x7fff92ed1fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff92f2d000 - 0x7fff92f49fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff92f4a000 - 0x7fff9312fff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff93130000 - 0x7fff93132ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff93133000 - 0x7fff9318efff com.apple.QuickLookFramework (5.0 - 675) <D71CD23B-643B-341B-A890-57FE099B36C7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff9318f000 - 0x7fff93197fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff93257000 - 0x7fff9325dff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff9325e000 - 0x7fff9328ffff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x7fff93290000 - 0x7fff93297fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff93298000 - 0x7fff93339ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-
There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.
Similar Messages
-
Safari quit unexpectedly and now won't open
I had windows open and then safari quit. Now I'm getting a window that says safari quit unexpectedly okay or reopen, when i click reopen the same window pops up, when i click okay, the window disappears but nothing happens. If I click on Safari again, it's the same thing.
The details are as follows:
Process: Safari [366]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [366]
User ID: 501
Date/Time: 2015-01-17 18:26:52.349 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: AEB71DB4-4308-D9D6-1D60-A60A22B2ACE2
Time Awake Since Boot: 200 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000106f67000-0000000106f68000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a29952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a29869f mach_msg + 55
2 com.apple.CoreGraphics 0x00007fff8c0b8958 _CGSManagedDisplayGetCurrentSpace + 136
3 com.apple.CoreGraphics 0x00007fff8c0b88a9 __CGSManagedDisplayGetCurrentSpace_block_invoke + 29
4 com.apple.CoreGraphics 0x00007fff8c0b885c property_list_call_as_buffer + 89
5 com.apple.CoreGraphics 0x00007fff8c0b87db CGSManagedDisplayGetCurrentSpace + 130
6 com.apple.AppKit 0x00007fff97273247 +[NSScreen mainScreen] + 148
7 com.apple.AppKit 0x00007fff97274fa6 -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 367
8 com.apple.AppKit 0x00007fff974ac40e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
9 com.apple.AppKit 0x00007fff97274e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
10 com.apple.AppKit 0x00007fff974ac3c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
11 com.apple.AppKit 0x00007fff97272745 -[NSWindowTemplate nibInstantiate] + 567
12 com.apple.AppKit 0x00007fff9724773b -[NSIBObjectData instantiateObject:] + 309
13 com.apple.AppKit 0x00007fff97729d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
14 com.apple.AppKit 0x00007fff9723bf05 loadNib + 384
15 com.apple.AppKit 0x00007fff977a9f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
16 com.apple.AppKit 0x00007fff977aa67d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
17 com.apple.AppKit 0x00007fff9754c3af _NXLoadNib + 196
18 com.apple.AppKit 0x00007fff9754bd8f -[NSAlert init] + 95
19 com.apple.AppKit 0x00007fff9758b9f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
20 com.apple.AppKit 0x00007fff9725d64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
21 com.apple.AppKit 0x00007fff9725d20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
22 com.apple.AppKit 0x00007fff9725d1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
23 com.apple.AppKit 0x00007fff9725ce9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
24 com.apple.AppKit 0x00007fff9725cc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
25 com.apple.AppKit 0x00007fff9725c6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
26 com.apple.Foundation 0x00007fff8f29c458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
27 com.apple.Foundation 0x00007fff8f29c2c9 _NSAppleEventManagerGenericHandler + 102
28 com.apple.AE 0x00007fff9312099c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
29 com.apple.AE 0x00007fff93120719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
30 com.apple.AE 0x00007fff93120623 aeProcessAppleEvent + 295
31 com.apple.HIToolbox 0x00007fff9158037e AEProcessAppleEvent + 56
32 com.apple.AppKit 0x00007fff97258d76 _DPSNextEvent + 2665
33 com.apple.AppKit 0x00007fff97257e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
34 com.apple.Safari.framework 0x0000000106fe2ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
35 com.apple.AppKit 0x00007fff9724be23 -[NSApplication run] + 594
36 com.apple.AppKit 0x00007fff972372d4 NSApplicationMain + 1832
37 libdyld.dylib 0x00007fff9455a5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a29f22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8eb2aa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a29e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff927ad4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a29e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff927ad4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a29e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff927ad4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a29e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff927ad4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8a29f5d6 pread + 10
1 libsqlite3.dylib 0x00007fff9007b855 readDbPage + 117
2 libsqlite3.dylib 0x00007fff90079f92 sqlite3PagerAcquire + 1314
3 libsqlite3.dylib 0x00007fff9016c831 checkTreePage + 257
4 libsqlite3.dylib 0x00007fff9016cc84 checkTreePage + 1364
5 libsqlite3.dylib 0x00007fff9016cc84 checkTreePage + 1364
6 libsqlite3.dylib 0x00007fff9016ce52 checkTreePage + 1826
7 libsqlite3.dylib 0x00007fff900b54ac sqlite3VdbeExec + 67324
8 libsqlite3.dylib 0x00007fff900a33df sqlite3_step + 735
9 com.apple.WebCore 0x0000000108b8ebc9 WebCore::SQLiteStatement::step() + 73
10 com.apple.WebCore 0x00000001091dfa2c WebCore::IconDatabase::checkIntegrity() + 108
11 com.apple.WebCore 0x0000000108b8e314 WebCore::IconDatabase::performOpenInitialization() + 116
12 com.apple.WebCore 0x0000000108b8d9b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
13 com.apple.JavaScriptCore 0x0000000107d50a9f ***::wtfThreadEntryPoint(void*) + 15
14 libsystem_pthread.dylib 0x00007fff927af2fc _pthread_body + 131
15 libsystem_pthread.dylib 0x00007fff927af279 _pthread_start + 176
16 libsystem_pthread.dylib 0x00007fff927ad4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a29e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff927ad4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a29e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff927ad4a1 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8a29952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a29869f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8ab0fd63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8ab0fc96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff927af2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff927af279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff927ad4b1 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8a29952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a29869f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff91e8cb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff91e8bfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff91e8b838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff9036ad20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8f2e2b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff927af2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff927af279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff927ad4b1 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a29e3f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff927af2fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff927af279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff927ad4b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a29e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff927ad4a1 start_wqthread + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff927ad695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8a6c5b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8a6be620 fprintf + 186
3 ??? 0x000000010ffd25dc 0 + 4563215836
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7905a1d8 rcx: 0x00007fff7905a1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7905a1f0 rsi: 0x00007fff927adb14 rbp: 0x000000010ffcee30 rsp: 0x000000010ffcedb0
r8: 0x000000010fe3b000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff790596b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff927ad695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106f67000 - 0x106f67fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x106f6c000 - 0x1078a5ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x107d46000 - 0x108259ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x1083be000 - 0x108672fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10894b000 - 0x10894bfff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x108951000 - 0x108a8dffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x108b89000 - 0x109b2eff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10c08e000 - 0x10c08efff com.apple.WebInspectorUI (10600 - 10600.2.1) <284BA94F-BD22-3E25-921A-6EE265AF2F0C> /System/Library/StagedFrameworks/Safari/WebInspectorUI.framework/Versions/A/Web InspectorUI
0x10ee4a000 - 0x10ee63ff7 com.apple.WebInspector (10600 - 10600.2.1) <3586BC26-3AD6-3ED6-B50B-945DDBA82999> /System/Library/StagedFrameworks/Safari/WebInspector.framework/Versions/A/WebIn spector
0x10ee7f000 - 0x10ef97fff com.apple.mobiledevice (757.1.5.0.2 - 757.1.5.0.2) <364C6894-934B-3844-A77F-7DFEC21F8AEE> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
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0x7fff921db000 - 0x7fff921e7ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff921e8000 - 0x7fff92218fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff92241000 - 0x7fff92481ff7 com.apple.AddressBook.framework (9.0 - 1499) <8D5C9530-4D90-32C7-BB5E-3A686FE36BE9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff92482000 - 0x7fff924bfff3 com.apple.bom (14.0 - 193.6) <3CE5593D-DB28-3BFD-943E-6261006FA292> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff924c0000 - 0x7fff924f0ffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff924f1000 - 0x7fff92515ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff9257c000 - 0x7fff925a8fff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff925b6000 - 0x7fff925b8ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff925b9000 - 0x7fff925bdfff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff925be000 - 0x7fff92634fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff92659000 - 0x7fff9267cfff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff92682000 - 0x7fff926d1ff7 libstdc++.6.dylib (104.1) <803F6AC8-87DC-3E24-9E80-729B551F6FFF> /usr/lib/libstdc++.6.dylib
0x7fff926d2000 - 0x7fff926d7ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff926d8000 - 0x7fff92724ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff92728000 - 0x7fff92743ff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff92744000 - 0x7fff927abff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff927ac000 - 0x7fff927b5fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff927b6000 - 0x7fff927d9ff7 com.apple.framework.familycontrols (4.1 - 410) <41499068-0AB2-38CB-BE6A-F0DD0F06AB52> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff9282d000 - 0x7fff9284affb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff9284b000 - 0x7fff92867ff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff92868000 - 0x7fff9298aff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9298b000 - 0x7fff92a33ff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff92a34000 - 0x7fff92a34fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff92a64000 - 0x7fff92a8cfff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff92a8d000 - 0x7fff92d74ffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff92ec0000 - 0x7fff92ef0ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff92ef1000 - 0x7fff92f5fffb com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff93110000 - 0x7fff93112ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff93113000 - 0x7fff93172ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff93173000 - 0x7fff93173fff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff93b07000 - 0x7fff93b22ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff93b3d000 - 0x7fff93b68fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff93b69000 - 0x7fff93b6affb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff93b6b000 - 0x7fff93b89ff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff93b90000 - 0x7fff93bddfff com.apple.ImageCaptureCore (6.0 - 6.0) <93B4D878-A86B-3615-8426-92E4C79F8482> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff93c1a000 - 0x7fff93c64fff com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff93da2000 - 0x7fff93dcbffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff93dcc000 - 0x7fff93de2ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff93ecb000 - 0x7fff93eccfff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff93fb1000 - 0x7fff93fcbff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff93fcc000 - 0x7fff93fd1ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /SystThere is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Safari 4.01 keeps crashing and now won't open at all
Hi everyone. I have read through all the threads regarding Safari crashing and tried most of the relevant solutions. No luck! I have created a new account and found that Safari works perfectly. However on the original account, after removing the plist, I cannot get Safari to open at all. Here's my report:
Date/Time: 2009-07-07 19:26:44.792 +0100
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [80]
Version: 4.0 (4530.17)
Build Version: 1
Project Name: WebBrowser
Source Version: 45301700
PID: 1599
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x38000008
Thread 0 Crashed:
0 com.apple.Safari 0x00269050 dyldstubutimes + 24976
1 com.apple.Safari 0x00058ce8 0x1000 + 359656
2 com.apple.Safari 0x0003df78 0x1000 + 249720
3 com.apple.Safari 0x0003d32c 0x1000 + 246572
4 com.apple.WebKit 0x00491abc CallDelegate(objc_object* ()(objc_object, objc_selector*, ...), WebView*, objc_object*, objc_selector*, objc_object*) + 252
5 com.apple.WebCore 0x013d8370 WebCore::FrameLoader::dispatchDidCommitLoad() + 64
6 com.apple.WebCore 0x013d177c WebCore::FrameLoader::receivedFirstData() + 60
7 com.apple.WebCore 0x013d16c4 WebCore::FrameLoader::setEncoding(WebCore::String const&, bool) + 52
8 com.apple.WebKit 0x0041c8b8 -[WebFrame(WebInternal) _receivedData:textEncodingName:] + 296
9 com.apple.WebKit 0x0041c5a0 -[WebHTMLRepresentation receivedData:withDataSource:] + 128
10 com.apple.WebKit 0x0041c4a4 -[WebDataSource(WebInternal) _receivedData:] + 84
11 com.apple.WebKit 0x0041c428 WebFrameLoaderClient::committedLoad(WebCore::DocumentLoader*, char const*, int) + 120
12 com.apple.WebCore 0x013cd36c WebCore::DocumentLoader::commitLoad(char const*, int) + 92
13 com.apple.WebCore 0x013ccf38 WebCore::ResourceLoader::didReceiveData(char const*, int, long long, bool) + 72
14 com.apple.WebCore 0x013cce64 WebCore::MainResourceLoader::didReceiveData(char const*, int, long long, bool) + 52
15 com.apple.WebCore 0x013ccddc -[WebCoreResourceHandleAsDelegate connection:didReceiveData:lengthReceived:] + 172
16 com.apple.Foundation 0x92c279b8 -[NSURLConnection(NSURLConnectionInternal) _sendDidReceiveDataCallback] + 564
17 com.apple.Foundation 0x92c25e58 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 488
18 com.apple.Foundation 0x92c25bf4 _sendCallbacks + 156
19 com.apple.CoreFoundation 0x907df300 __CFRunLoopDoSources0 + 384
20 com.apple.CoreFoundation 0x907de830 __CFRunLoopRun + 452
21 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
22 com.apple.HIToolbox 0x932bbb20 RunCurrentEventLoopInMode + 264
23 com.apple.HIToolbox 0x932bb1b4 ReceiveNextEventCommon + 380
24 com.apple.HIToolbox 0x932bb020 BlockUntilNextEventMatchingListInMode + 96
25 com.apple.AppKit 0x937a0734 _DPSNextEvent + 384
26 com.apple.AppKit 0x937a03f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
27 com.apple.Safari 0x0000d548 0x1000 + 50504
28 com.apple.AppKit 0x9379c93c -[NSApplication run] + 472
29 com.apple.AppKit 0x9388d458 NSApplicationMain + 452
30 com.apple.Safari 0x00103d2c 0x1000 + 1060140
31 com.apple.Safari 0x000032a0 0x1000 + 8864
Thread 1:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.WebCore 0x01343060 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x01340708 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1db7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.JavaScriptCore 0x005820f4 ***::ThreadCondition::timedWait(***::Mutex&, double) + 84
3 com.apple.WebCore 0x013b5b20 WebCore::LocalStorageThread::localStorageThread() + 128
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1ca3c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x907f1240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c044a4 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92c043dc -[NSRunLoop run] + 76
6 com.apple.Safari 0x00036614 0x1000 + 218644
7 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.Foundation 0x92bfc644 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication 0x9a3d9998 -[AsyncDB _run:] + 172
4 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000269050 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24024248 xer: 0x0000000020000004 lr: 0x0000000000058ce8 ctr: 0x0000000000000000
r0: 0x0000000000058cc4 r1: 0x00000000bfffdf70 r2: 0x00000000a07bbb90 r3: 0x00000000bfffdff8
r4: 0x0000000038000008 r5: 0x0000000000000009 r6: 0x00000000bfffdd70 r7: 0x0000000000000010
r8: 0x0000000000000009 r9: 0x0000000000000009 r10: 0x00000000907c2db0 r11: 0x0000000024024244
r12: 0x0000000000000009 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000006d17 r19: 0x0000000000000000
r20: 0x000000002431fc0d r21: 0x00000000a2bf7784 r22: 0x0000000006369690 r23: 0x0000000000000000
r24: 0x0000000000000976 r25: 0x00000000002c0000 r26: 0x0000000002390420 r27: 0x0000000002434838
r28: 0x0000000002434978 r29: 0x00000000bfffdff8 r30: 0x0000000000000000 r31: 0x0000000000410a40
Binary Images Description:
0x1000 - 0x29ffff com.apple.Safari 4.0 (4530.17) /Applications/Safari.app/Contents/MacOS/Safari
0x405000 - 0x4e7fff com.apple.WebKit 4530 (4530.17) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x57b000 - 0x693fff com.apple.JavaScriptCore 4530 (4530.17) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7e3000 - 0x7e3fff com.aladdinsys.mmenabler 7.1.0 (99) /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/ MagicMenuEnabler
0x7e7000 - 0x7e7fff com.yazsoft.SDEnhancer ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x1008000 - 0x12aafff com.apple.QuartzCore 1.4.13 /System/Library/PrivateFrameworks/Safari.framework/Frameworks/QuartzCore.framew ork/Versions/A/QuartzCore
0x133d000 - 0x1d02fff com.apple.WebCore 4530 (4530.17) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x254a000 - 0x254dfff com.yazsoft.SDSafariBundle ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/Resources/SDSafariBundle.bundle/ Contents/MacOS/SDSafariBundle
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.84 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fe000 - 0x91536fff com.apple.AE 312.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.28 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 183.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d01fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d06000 - 0x91d09fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d0b000 - 0x91df9fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e18000 - 0x91e56fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91e5d000 - 0x91e5dfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e5f000 - 0x91f44fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f4c000 - 0x91f6bfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fd7000 - 0x92045fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92050000 - 0x920e5fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ff000 - 0x92687fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ba000 - 0x929e5fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a15000 - 0x92b03fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b06000 - 0x92b8efff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bcf000 - 0x92e02fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f35000 - 0x92f53fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f5e000 - 0x92fb8fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fd6000 - 0x92fd6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fd8000 - 0x92fecfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x93004000 - 0x93014fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93020000 - 0x93035fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93047000 - 0x930cefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930e2000 - 0x930edfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930f7000 - 0x93125fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9313f000 - 0x9314efff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9315a000 - 0x931c0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931f1000 - 0x93240fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9326e000 - 0x9328bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9329d000 - 0x932aafff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932b3000 - 0x935c1fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93711000 - 0x9371dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93722000 - 0x93742fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93796000 - 0x93796fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93798000 - 0x93dcbfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94158000 - 0x941cafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94203000 - 0x942c8fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9431b000 - 0x9431bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94527000 - 0x94564fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9456c000 - 0x945bcfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945c5000 - 0x945defff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94677000 - 0x946affff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946f4000 - 0x94710fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94724000 - 0x94768fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478c000 - 0x9479bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a3000 - 0x947b0fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f6000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94c31000 - 0x94ca2fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e18000 - 0x94f48fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fdb000 - 0x94feafff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ff2000 - 0x9501ffff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95026000 - 0x95036fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9503a000 - 0x95069fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95079000 - 0x95096fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95b4c000 - 0x95b7efff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97c7c000 - 0x97d4dfff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x97dca000 - 0x97dcafff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a3d7000 - 0x9a40cfff com.apple.Syndication 1.0.8 (56.1) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b05e000 - 0x9b070fff com.apple.SyndicationUI 1.0.8 (56.1) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerMac6,3, BootROM 4.7.8f1, 1 processors, PowerPC G4 (3.3), 1.25 GHz, 768 MB
Graphics: GeForce FX 5200, GeForce FX 5200, AGP, 64 MB
Memory Module: DIMM0/J22, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: DIMM1/J20, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Dash2, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: AirPort, AirPort, en1
Parallel ATA Device: PIONEER DVD-RW DVR-106D
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: psc 1300 series, hp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Any assistance will be greatly appreciated.
PS this used to be my Mac but since I handed it over to my wife it has been a dog!
RegardsThe problems are caused by third party input managers/enhancers that have not yet been updated by their developers to comply with the standards used by Safari 3.2.1. and/or Safari 4.
In your case these are:
x7e3000 - 0x7e3fff com.aladdinsys.mmenabler 7.1.0 (99) /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/ MagicMenuEnabler
0x7e7000 - 0x7e7fff com.yazsoft.SDEnhancer ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x254a000 - 0x254dfff com.yazsoft.SDSafariBundle ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/Resources/SDSafariBundle.bundle/ Contents/MacOS/SDSafariBundle
You fill find them in one or either of these folders:
Home/Library/Input Managers
Hard Disk/library/Input Managers
Hard Disk/Library/Application Support
although the exact location is indicated in your crash report as quoted above - look under 'Binary Images'.
Close Safari and delete them, then restart Safari and it should be working normally.
Check with the developers of the plug-ins in question for updates that are Safari 4 compliant. -
Safari, iMail, iTunes, and Dashboard won't open
A week ago, Safari, iMail, iTunes, and Dashboard won't open but other applications will, like Mozilla, iPhoto, Word, Excel, etc. Does anyone have any ideas of how I can get Safari and the other programs to open? Thanks for any help you can offer.
Hi, I'm replying to myself to add more information on my case. I wasted half my day yesterday trying to fix this, looking into forums and trying to talk to people about it and there it absolutely no answer. Yesterday I installed the programs necessary to sync my phone in my wife's macbook and nothing bad happened. So I'm guessing it isn't about the phone plugins I installed. I've tried to download combo updates but they crash as soon as I try to install them - I even tried to install a 10.4.10 update.
This is the error message I get:
Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [114]
Version: 2.1.9 (104)
Build Version: 36
Project Name: Installer
Source Version: 1040000
PID: 603
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebCoreUnicodeDirectionFunction
Referenced from: /System/Library/Frameworks/WebKit.framework/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
/System/Library/Frameworks/WebKit.framework/WebKit
I put part of in on google to check if there was anybody discussing anything related and someone suggested - bizarrely enough - updating adobe reader. I did it just in case and, of course, it didn't work. I repaired permissions a million times already, I rebooted in safe mode, I scaned the computer with apple jack, I verified the disk with diskutility - which showed nothing. I tried downloading an anti-virus (ClamXav), but I couldn't open it also, I trashed my prefs, I deleted all internet plugins, but still.... nothing. I'm about to quit and take it to the very expensive - yet reliable - authorized tech support apple has in Rio. Any ideas, anyone? -
I was using my mac 3 days ago and everything was fine, then comcast had a internet problem and I lost service for 3 days now I have internet but safari and itunes won't open the icon bounces once and then nothing. I have removed them from the dock, and removed them from the app folder, I also removed the plist and cache files from the home directory. Using firefox I tried to download new copies of them both and nothing new appears on my desktop. I have run the hardware test utility on my osx discs and everthing checks out ok. I am so frustrated, this is the first real problem with my mac since I got it 2.5 years ago. thanks in advance
ok here is an update, I repaired permissions in disk utility with my boot disk, then verified the volume and the volume had errors. I tried to repair the volume and disk utility said I had sibling errors and could not repair. I had an appointment with the genius bar and they determined that with the unrepairable errors on the drive an erase and install was necessary, after coming to grips with this reality I decided to backup everything and do the reformat and upgrade to leopard. I can honestly say that the genius bar person was very courteous and professional. They allowed me to stay at the bar while backing up my files onto my lacie external drive and then installed a new copy of leopard from their lacie drive (after I paid for my copy of leopard) which took 20 minutes instead of 2 hours. I am frustrated that I had to do this whole process and the genius bar employee could not tell me why it happened but the system is working great and I am enjoying the new operating system.
Message was edited by: blazer75 -
I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
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Safari and calendar won't open due to 'calendar persistence plug- in problems'. Does anyone know what this means and how to resolve it please?
mac book pro with Mavericks 10.9.5Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Hi all,
My imac (osx 10.6.8), apple mail(4.5) has begun to act very odd. It quits out and on occasion I open an email to face "plugin is missing" or I have a spinning wheel and the email won't open. New to do list fails to add to the list. Can anyone help?Hi all,
My imac (osx 10.6.8), apple mail(4.5) has begun to act very odd. It quits out and on occasion I open an email to face "plugin is missing" or I have a spinning wheel and the email won't open. New to do list fails to add to the list. Can anyone help? -
I've just recently installed Snow Leopard. I opened Photoshop CS4 then went to quit it and it won't let me quit. It's greyed out. Any suggestions?
Do you use your Vaio Update for updates, kingdom? If so, check in there to see if you're also up to date on your video card drivers and BIOS. (Your downloads page at Sony UK shows some updates for those there, so we'd better check on them too.)
-
'Hi, On opening organiser on Elements 12, I get " Online services could not be initialized. Please reinstall. Press ok to continue without online services" And I can't open Editor. Where do I go to to reinstall and how??
Message was edited by: Taylor CossonWhat computer operating system are you using? If Windows go to:
C:\Users\99jon\AppData\Roaming\Adobe\Online Services
Inside the Online Services folder delete the Photoshop Elements 12.0.0 folder.
Re-launch Organizer and OLS should get recreated.
N.B substitute your user name for 99jon. If you can’t find AppData you may first need to enable the showing of hidden system files.
Follow these steps to display hidden files and folders.
Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, and then click OK. -
As you can read above, that's it. The only thing I can think of is that I did a Microsoft update and then my Firefox stopped working. It won't start up. Windows and tabs won't open. It's completely unresponsive. I have uninstalled and reinstalled new and old Firefox, yet I have the same problem.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox
-
I installed Firefox and it won't open any web pages at all, why?
No matter what web address I type in nothing comes up. Even have tried clickig on the 'Getting Started' button and it won't open either.
Hi robertoberlin,
Could you give me some extra information and I'll try to help.
* Does safari work/load pages?
* What error do you get?
* What kind of connection are you on? Wifi? At home? At a school / university? -
Firefox has been crashing when I try to close it and now won't open at all.
For some time now, Firefox has been timing out when I tried to close it, making it necessary to "force quit." Now it won't open at all. Even more strangely, I'm not able to send a crash report to Apple (I get the message "submission failed").
I've tried downloading the newest version, downloading plug-ins, and starting in "safe mode."
Also strange, in my bookmarks section the little icons had disappeared lately.Sorry I do not use Mac s Unless someone provides a better answer I suggest you start with looking at
* [[latest firefox issues]] (watch for any updates about new issues)
* [[firefox crashes]] <br> That article provides general tips and suggestions, and explains how to obtain a crash ID, something that you can do even when firefox will not start
You may need to investigate the possibility of a malware problem, but try to obtain a crash ID first, that may provide a clue to the problem. -
Installed new version of Mac OS x and iWeb won't open
I installed new version of Mac OS x last night and iWeb won't open
I spent an exhausting night testing programs after updating. My iWeb works as expected after the update. No network problems whatsoever. You may want to see if you are connected to the internet. iWeb opens incredibly slowly when there is no connection. Try opening Safari and see if you are surfing normally.
Lion hides the Library folders, probably so users can't mess with them. I downloaded the latest beta of Onyx and was able to get the Library folders to show again.
The only problem I had were some font issues. Do you have a font manager installed? Lion installs its font program and it is set to automatically activate fonts. I turned all autoactivation off.
Lion has no Rosetta and Power PC programs are no longer supported. Do you have the newest version of iWeb installed? I also have been updating my Mac constantly. You may want to run software update and make sure all your programs are current.
Kurt -
Adobe photoshop,word, and excel won't open on my 2010 air mac
adobe photoshop,word, and excel won't open on my 2010 air mac. Message says I have lost my power pc connection. this happened while in Mexico
Adobe Photoshop CS2, MS Word 2004 and other PPC apps running in Snow Leopard Server installed into Parallels for use in Lion or Mt. Lion:
[click on image to enlarge]
More information here:
http://forums.macrumors.com/showthread.php?t=1365439
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I've been told that if I feel my passwords have been compromised, I should change them. But how does a person gain access to a password in the first place? And if I don't know how it's happening, what's to prevent it from happening again? Sorry if th
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How do I buy Snow Leopard?
I am trying to updare my software to the the mountatin lion butI still had version 10.5.8 on my macbook pro. I dont know how to update this thing!! nothing is working. please help me
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Help with Mountain Lion Install!
Hi I've just brought a Crucial M4 SSD and want to install it in my Mid-2009 Macbook Pro running OSX 10.8.2. I have all my data backed up on my Time Capsule and just want to do a clean install on the new SSD to start afresh, however I do not have a co