My safari will not work
when I was using safari I stoped and the it said" Safari quit unexpectedly" this code came up to
Process: Safari [527]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [527]
User ID: 501
Date/Time: 2015-01-06 17:01:03.372 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: BF744792-937C-E784-9B69-4E3591A52CF3
Sleep/Wake UUID: 701BDFE5-0C06-4206-A3D2-5A676B75D2A6
Time Awake Since Boot: 1600 seconds
Time Since Wake: 26 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010f6cc000-000000010f6cd000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9519752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9519669f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff99d46b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff99d45fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff99d45838 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff90ca043f RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff90ca01ba ReceiveNextEventCommon + 431
7 com.apple.HIToolbox 0x00007fff90c9fffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff8e5ba6d1 _DPSNextEvent + 964
9 com.apple.AppKit 0x00007fff8e5b9e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.Safari.framework 0x000000010f74ead0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
11 com.apple.AppKit 0x00007fff8e8bebd7 -[NSApplication _realDoModalLoop:peek:] + 666
12 com.apple.AppKit 0x00007fff8e8bd186 -[NSApplication runModalForWindow:] + 119
13 com.apple.AppKit 0x00007fff8e8bcd53 -[NSAlert runModal] + 144
14 com.apple.AppKit 0x00007fff8e5bf65d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1037
15 com.apple.AppKit 0x00007fff8e5bf20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
16 com.apple.AppKit 0x00007fff8e5bf1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
17 com.apple.AppKit 0x00007fff8e5bee9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 255
18 com.apple.AppKit 0x00007fff8e5bec69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
19 com.apple.AppKit 0x00007fff8e5be6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
20 com.apple.Foundation 0x00007fff97b1b458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
21 com.apple.Foundation 0x00007fff97b1b2c9 _NSAppleEventManagerGenericHandler + 102
22 com.apple.AE 0x00007fff95b1599c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
23 com.apple.AE 0x00007fff95b15719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
24 com.apple.AE 0x00007fff95b15623 aeProcessAppleEvent + 295
25 com.apple.HIToolbox 0x00007fff90cad37e AEProcessAppleEvent + 56
26 com.apple.AppKit 0x00007fff8e5bad76 _DPSNextEvent + 2665
27 com.apple.AppKit 0x00007fff8e5b9e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
28 com.apple.Safari.framework 0x000000010f74ead0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
29 com.apple.AppKit 0x00007fff8e5ade23 -[NSApplication run] + 594
30 com.apple.AppKit 0x00007fff8e5992d4 NSApplicationMain + 1832
31 libdyld.dylib 0x00007fff94c4e5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9519d22e kevent64 + 10
1 libdispatch.dylib 0x00007fff9a215a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9519c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9013a4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9519c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9013a4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9519c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9013a4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9519c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9013a4a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9519c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9013a4a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff9519c132 __psynch_cvwait + 10
1 com.apple.WebCore 0x00000001112ff88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x00000001112fc9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00000001104bca9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff9013c2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff9013c279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff9013a4b1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9519c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9013a4a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9519c946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9013a4a1 start_wqthread + 13
Thread 10:
Thread 11:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff9519752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9519669f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff95900d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff95900c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff9013c2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff9013c279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff9013a4b1 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9519752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9519669f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff99d46b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff99d45fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff99d45838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff9922ed20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff97b61b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff9013c2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9013c279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff9013a4b1 thread_start + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff9013a695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff935acb78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff935a5620 fprintf + 186
3 ??? 0x0000000118fb95dc 0 + 4714108380
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7c9a31d8 rcx: 0x00007fff7c9a31f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7c9a31f0 rsi: 0x00007fff9013ab14 rbp: 0x0000000118fb5e30 rsp: 0x0000000118fb5db0
r8: 0x0000000114a3f000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7c9a26b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff9013a695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10f6cc000 - 0x10f6ccfff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10f6d8000 - 0x110011ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1104b2000 - 0x1109c5ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x110b2d000 - 0x110de1fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x1110b8000 - 0x1110b8fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x1110c0000 - 0x1111fcffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKitLegacy
0x1112f8000 - 0x11229dff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1178c3000 - 0x1178c3fef +cl_kernels (???) <E080AA51-5253-4E4A-B62C-645FD902B42D> cl_kernels
0x118524000 - 0x118524ff5 +cl_kernels (???) <A904C4AC-C4C5-44A5-887E-8F05C7205FE1> cl_kernels
0x118526000 - 0x11860cfef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib
0x7fff6ee6e000 - 0x7fff6eea4837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8b661000 - 0x7fff8b7a5ff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8b80c000 - 0x7fff8b814ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevice
0x7fff8b815000 - 0x7fff8b947ff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSender
0x7fff8b94d000 - 0x7fff8b94fffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8b950000 - 0x7fff8b952fff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
0x7fff8b953000 - 0x7fff8b95eff7 com.apple.speech.synthesis.framework (5.2.6 - 5.2.6) <9434AA45-B6BD-37F7-A866-172196A7F91B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8b95f000 - 0x7fff8b9e1fff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x7fff8baf6000 - 0x7fff8baf8ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff8bb36000 - 0x7fff8bb41fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8bb42000 - 0x7fff8bc25fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8bc2f000 - 0x7fff8bc3aff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x7fff8bc3b000 - 0x7fff8bd7dfff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff8bd7e000 - 0x7fff8bd7efff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8bdb0000 - 0x7fff8be56fff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x7fff8be57000 - 0x7fff8be59fff libRadiance.dylib (1231) <746E9989-E89C-3027-A418-5F99CE131C93> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8be5a000 - 0x7fff8be5afff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff8be5b000 - 0x7fff8be60ff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/ServerInformation
0x7fff8be61000 - 0x7fff8bf37ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8bf60000 - 0x7fff8bf65ffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff8bf66000 - 0x7fff8c20eff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8ca9f000 - 0x7fff8cb23ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff8cb24000 - 0x7fff8cb44fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff8cb45000 - 0x7fff8cb47fff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8cb48000 - 0x7fff8cb48fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8cb49000 - 0x7fff8cc0cff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x7fff8cc39000 - 0x7fff8cc44fdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x7fff8ccde000 - 0x7fff8ccdfff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x7fff8cce0000 - 0x7fff8cd0bfff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8cd0c000 - 0x7fff8cd10fff libspindump.dylib (182) <7BD8C0AC-1CDA-3864-AE03-470B50160148> /usr/lib/libspindump.dylib
0x7fff8cd11000 - 0x7fff8cd23ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/CoreDuetDaemonProtocol
0x7fff8cd3a000 - 0x7fff8cd3cff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x7fff8cd40000 - 0x7fff8cd89ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff8cf3a000 - 0x7fff8cf45ff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff8cf46000 - 0x7fff8cf60ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff8d0c8000 - 0x7fff8d0dcff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/ProtectedCloudStorage
0x7fff8d0dd000 - 0x7fff8d0fafff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit.framework/Versions/A/DistributionKit
0x7fff8d0fb000 - 0x7fff8d141ffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8d15c000 - 0x7fff8d15dfff libquit.dylib (182) <62510786-F686-3AC4-B315-D05A4B7A896F> /usr/lib/libquit.dylib
0x7fff8d460000 - 0x7fff8d47bff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff8d47c000 - 0x7fff8d49dfff com.apple.framework.Apple80211 (10.0.1 - 1001.57.4) <E449B57F-1AC3-3DF1-8A13-4390FB3A05A4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8d49e000 - 0x7fff8d4c1fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8d4c2000 - 0x7fff8d4cdff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8db36000 - 0x7fff8db37ff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <A3D84EBD-3007-3A49-BEE5-F05790DCF38E> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsData
0x7fff8db38000 - 0x7fff8dc4ffe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x7fff8e596000 - 0x7fff8f0d7fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f0d8000 - 0x7fff8f0dafff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
0x7fff8f0db000 - 0x7fff8f0f7ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff8f60c000 - 0x7fff8f65dff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8f6ac000 - 0x7fff8f6befff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff8f6e4000 - 0x7fff8f6ecfff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff8f6ed000 - 0x7fff8f713ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff8f714000 - 0x7fff8f954ff7 com.apple.AddressBook.framework (9.0 - 1499) <8D5C9530-4D90-32C7-BB5E-3A686FE36BE9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8f955000 - 0x7fff8f971fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff8f972000 - 0x7fff8f988ff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff8f989000 - 0x7fff8f996fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
0x7fff8f997000 - 0x7fff8f9a8ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff8f9ff000 - 0x7fff8fa22ff7 com.apple.framework.familycontrols (4.1 - 410) <41499068-0AB2-38CB-BE6A-F0DD0F06AB52> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff8fa23000 - 0x7fff8fc08ff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff8fc09000 - 0x7fff8fc9fffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8ff55000 - 0x7fff8ff5efff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff8ff5f000 - 0x7fff8ff8fffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8ff90000 - 0x7fff8ff91fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff8ff92000 - 0x7fff8ffa0fff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation
0x7fff8ffa1000 - 0x7fff8ffaefff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer
0x7fff8ffb5000 - 0x7fff90054df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff900d6000 - 0x7fff900e8ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x7fff90110000 - 0x7fff90138fff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff90139000 - 0x7fff90142fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff90147000 - 0x7fff90149ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff9014a000 - 0x7fff90190ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff90191000 - 0x7fff901c1ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff901cf000 - 0x7fff902c2ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff902c3000 - 0x7fff902c3fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff902c6000 - 0x7fff90308fff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
0x7fff90338000 - 0x7fff905e4fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff906a4000 - 0x7fff906a9ff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff906aa000 - 0x7fff906b1fff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/NetworkStatistics
0x7fff906bf000 - 0x7fff9070cff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
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0x7fff908a3000 - 0x7fff908a8ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility
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There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
Similar Messages
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Safari will not work after sleep mode
After going into sleep mode safari will not work. Firefox works fine, mail is fine. Happened after upgrade to O S x . Browser is Safari 8. How do I fix this?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Safari will not work due to blocked site
I am trying to use my Safari browser a blocked site keeps showing up...genio.com???
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one. -
The latest safari will not work with yahoo games
I just followed the latest updates from Apple to Safari and now I can't play any Yahoo games. The first notice said to reload Java which I did and it still will not work. I am very dissapointed in Apple for this, being a 20 plus year customer. And there does not seem to be an easy way to figure this out.
Installing the OS X Lion Update 10.7.5 (Client Combo) will reinstall any missing system files.
Then restart your Mac and launch Safari.
Then go to Safari > Preferences > Security
Make sure Java is selected.
It's ok to do this even though v10.7.5 is already installed. -
Safari for Lion no longer works (backslash through the Application). I have tried to reload but that will not work because it says I have a higher version already installed. I tried to eliminate the current non working Safari but it is not allowed as "it is reqd for OS 10.7. How can I reinstall a working version of Safari.
Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
Safari Will Not Work Even After Downloading New Version
Several months ago I experienced a brief power outage and since then Safari has not worked. At All. I have downloaded Safari twice directly from the Apple site and still no luck. THe Software Restore disks with my original OSX package do not seem to work. Any suggestions?
Been using Firefox but there are some things I prefer about Safari (bookmarks and they way they are handled).I clicked on a link in my email this morning and safari opened and then it opened 73 other tabs (I think all my bookmarks). I closed it and when I reopened I get the title bar and beachball not a new page. Activity monitor shows it is using 100% cpu. If I open safari from a link in email it opens normally. I downloaded and installed the latest (same) version from apple, same story. Thank god firefox still works ok. Any ideas? James.
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Safari will not work after Snow Leopard Install
Safari does not work. It opens briefly, then closes. I get a message to "click reopen to open application again," but the same thing happens. Please advise.
Janice,
Quit Safari if it's open.
Locate this file. com.apple.safari.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Desktop.
Launch Safari. If it launches without crashing, then that .plist file is corrupted. Drag it to the Trash, empty the Trash and restart your Mac.
If Safari still crashes...
Go to ~/Library/Caches/Safari and delete all the sub-folders within that one.
Go to /Users/YourName/Library/Safari and delete Home/Library/Safari and delete any of these files you have there:
Downloads.plist
History.plist
LastSession.plist
Carolyn
Message was edited by: Carolyn Samit -
Reinstall safari will not work
I had an odd situation with safari. After I updated my computer, safari would not open after I clicked on the icon in the dock. The icon would jump and "safari" would flash in the toolbar but never open. A guy at the apple store suggested deleting safari and reinstalling it. I downloaded safari and go through the motions and when I get to which drive to select it tells me that my hard drive can not support it and I must have 10.5.2 or newer. I have 10.5.4
Does anyone have any ideas?
MatthewHi matthew:
Since several things have happened (I hate to guess, flounder around, and possibly make things worse), I think I would probably opt for an archive and install. That will take a couple of hours, but will install a fresh copy of OS X (including Safari) while preserving your files, programs, and settings:
http://support.apple.com/kb/HT1710
You would, of course, need to run software update after that to bring everything up to date. It is always a good idea to backup up before any software changes. I use both Time Machine and also make bootable clones using a little program called SuperDuper! ($28 at www.shirt-pocket.com).
Barry -
When I open Safari it show a black page and on the top it reads startpage 1x1 pixels
please helpHI,
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.
http://support.apple.com/kb/TS1594
Make sure Safari is running in 32-bit mode. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.
Carolyn -
HELP! Safari will not work with "standard user" via airport card in my mini
Hello, I am successfully connecting with safari via an airport card in my mini mac. I am the administrator of the osX. However no other "user" can connect to the internet via safari. What am I doing wrong? When a standard user clicks on the "internet connect icon" the 2wire224 is an aption but no internet page will connect. Help!!!!!!! ISP has gone as far as they can in helping me.
Hello, I have tried to solve via internet connect - no help. All of a sudden, since I made the post, the 2wire24 selection is now requiring a keychain password to get on. And sometimes my wep password. I know all these but don't want to have to use them and or give them out to my standard users. Any other suggestions or help?
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TS3274 New window in Safari will not work
Every time I click the plus sign it shuts safari off. I can't open multiple windows
A couple of things to try
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
Clear Safari's cache: Settings App > Safari > clear Hisory and Clear Cookies and Data. -
I actually cannot open any applications now. Does this computer need to be reset?
Might need to restore OS X but we need to know which OS X is installed first.
*** When you post for help, please state which OS X is installed.
If you aren't sure, click About this Mac from your Apple menu
Troubleshooting advice can depend on that information. -
This is a friend's computer so I am unsure as to what exactly happened but the symptoms now experieenced is that his Safari will not work. I restarted computer, etc... nothing. When one opens Safari it will look as if opened but with now window opening. Then I got and click on file - new but the menu bar is frozen and does not respond. When I do force quit it shows that Safari IS responding even though it isn't. So I was wondering 2 things (please answer both if you can).
1) does anyone know what to do, any similar problems?
2) how can I reinstall Safari
Also I have my powerbook at my disposale and can send a reinstall package of safari over BT to the iMac that is broken. I do not have a reinstall pather disk.
Thank you
TMWhat versions of OS X and Safari are on the problem computer? If the computer has OS X 10.4.0 through 10.4.2, then I would highly recommend running the 10.4.3 combo updater as this update solved a lot of problems.
Do you know if there are any 3rd-party plugins installed for Safari? If there are, and they are not up to date with the version of Safari, you could have problems. Such plugins include Acid Search, Safari Extender, PithHelmet and others.
If the OS is up to date and there are no plugins, the first thing I would try is deleting Safari's preferenes file which is named com.apple.Safari.plist and it is located in !username/Library/Preferences. If the computer has OS 10.4.x, the fastest way of getting to the file is to paste the file name in Spotlight. You will get one entry. Click on Show All and you can then drag the file to the Trash. Restart Safari and try again.
Let us know what happens. -
Since Sunday I can not access Itunes or App store with my Ipad 2. I can not use the facebook app, it will log in, but will not load up the newsfeed, I can not use it in Safari either. Also can not use apps like Draw Something. The same thing has happened to my husbands Ipad. On occasion it will allow the app store or itunes to work. Any ideas?
I have the itunes and app store working now, but my FB app and FB on Safari will not work and other websites are not working very well on Safari...any ideas?
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My iPod touch will not open Facebook app and safari will not open Facebook either??
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Does it work with another network?
Has it worked with this network before?
Maybe the network is blocking FB.
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