My Satellite A660 still freezes after three service under warranty

My laptop freezes occasionally from the first day. I have a reclamation three times at two authorized service enterprises. First service changed the BIOS, they clean it and said that Toshiba tests didn't find the hardware problem.
Second service enterprise said that test shows problem with the hard drive and they changed Laptop still freezes occasionally, event viewer is my proof. Warranty expires at Sept 2012. What I can do?
Please help me with the sloppy service.
Desperate customer

Yes, I visited moj servis and mr servis. Both are official service centres.
It is Satellite A660-10W with Windows 7 Home installed and yes it freezes with factory settings. It freezes no matter what degree of activity is present. Event Viewer is a proof of freeze conditions. I don't want to be rude or boastful, but my 15 years work with computers tell me that motherboard have an error. I just don't know why Toshiba service centres are so inert.
I can find any toshiba support mail to inform toshiba about service centres sloppiness. What they think, that I want another computer and have a lot of time to get fight with stupid people, stupid questions in stupid companies.
I choose toshiba because they have 2 year warranty. Now I see that they can put 10 years warranty on that way. It would be more usefull that toshiba have an address where can I send the laptop with the "thank you but never more" message.

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Satellite A660-18N freezes randomly

My Satellite A660-18N freezes randomly mostly when I'm playing games or watching video.
Also sometimes when I'm just moving the mouse. It does it about 1-2 times a week/2weeks. When it happens the display freezes but the audio plays on for a while and doesn't react to any keypress so I have to manually turn it off and on.
I don't think it's a graphic card overheating issue as it sometimes happens just a few minutes after I turn on my laptop plus I use a cooler pad as well.

Hi
This happens sometimes this means that you cannot replicate this and this means that its really difficult to say what could cause this.
Theoretically it could be just a software issue. Maybe only the registry is corrupt.
In such case the new OS installation should be done.
Of course it could be also related to memory: so test the RAM using some tools like mem86+ or similar.
Check also the HDD; for that you can use the tool called Drive Fitness Test.
Greets

Satellite A205-S4617 Freeze after boot. HELP

I have a Satellite A205-S4617 freeze after boot. I have reformatted the harddrive and loaded recovery software, to no avail. I have run a memory test with no errors for at least 40mins. I have tried reading the hard drive outside to a different PC and it looks OK.
I initially suspected memory, but I tested and no errors on the test. Then, the hard drive i checked using another PC and it was OK. Next possibility is the motherboard, but i ran the memory test on the laptop and it worked without freezing....unless the memory test operation is not connected to the motherboard or not enough to test the motherboard. help.
I then tried running it using Ubuntu booting from the CD, and still it would freeze. So I don't know where to look for next.
HELP.
thank you very much.

I too would like to see suggestions on this. I am having the same issue with a couple of Satellite A205's, one is a -S4597 (32-bit), the other is a -S4607 (64-bit.) I have tried multiple operating systems, checked, and changed the RAM, and both system have good hard drives. I've completely torn down and rebuilt both of them, applying new thermal paste, and cleaning them, yet both freeze at about the same spot, while trying to initiize the operating system, after having copied the files over. I'm working on using other computers to install the operating systems on the hard drives, then installing the hard drives back in the machines, and seeing if that works.

My computer has been seen at Genius bar 6 times for freezing up, reloaded all original settings and even went to the apple shop where they replaced the battery and logic board. Still freezes after I try to reload iTunes stuff and app stuff from apple

my computer has been seen at Genius bar 6 times for freezing up, reloaded all original settings, all of their diagnostics, and they even sent it to the apple shop where they replaced the battery and logic board. Still freezes after I try to reload iTunes stuff and app stuff from apple, especially iPhoto which is seems to refuse to load and then begins freezing up all over again. Anyone else have this problem. Other than this, I have had absolutely no problems with this computer. Now, it's a file of junk.

Hi Ronald ...
Have you checked lately to see how much free space there is on the disk? Especially since iPhoto freezes at launch ...
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
And make sure the OS X software is up to date.
Click the Apple  top left in your screen.
From the drop down menu click: Software Update
If you have anti virus software installed or are using third party Mac cleaning utiliites, that may be part and parcel of the your problems.

Satellite A660-12E - Freezes with graphic artefacts

Hello,
Here's my problem :
I bought a Satellite A660-12E. Got it last saturday, transported it with great precautions.
The problem is that when I use a CG dependent program such as a game, the games freezes rapidly, even in the menus, with screen artefacts, symptom of a CG failure (happened in the menus of TF2, alien swarm and while playing Plain SIght). When under windows (with aero and transparency), going on the internet, looking at movies, everything's ok. No problem while using 3DSmax and Mudbox, but didn't check since the last time the problem happened.
Plus the problem doesn't happen the first time I launch a game. Only after a long run of the computer (I use a cooling station and check the temperature : never above 55c ) to download a game on steam, for exemple.
I tried to install my own version of windows 7 (professional 64bit), updated the cg driver, installed a selection of programs from ninite.com, but the problem reappeared.
Since I'm a student with poor resources and worked all summer just to afford a laptop, i'm a bit upset. :/
Does anyone has a solution or should I contact customer support as soon as possible ?
Thanks.

And now the problem happened when I was on the desktop...
Is it possible that it comes from steam ?
Anyway, here comes the logs :
Nom du journal*:System
Source*: EventLog
Date*: 22/09/2010 23:05:12
ID de lvnement*:6008
Catgorie de la tche*:Aucun
Niveau*: Erreur
Mots cls*: Classique
Utilisateur*: N/A
Ordinateur*: Goji-LAPTOP
Description*:
Larrt systme prcdant 23:02:15 le ?22/?09/?2010 ntait pas prvu.
XML de lvnement*:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-09-22T21:05:12.000000000Z" />
<EventRecordID>2275</EventRecordID>
<Channel>System</Channel>
<Computer>Goji-LAPTOP</Computer>
<Security />
</System>
<EventData>
<Data>23:02:15</Data>
<Data>?22/?09/?2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>1329</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA07090003001600170002000F0010000000</Binary>
</EventData>
</Event>

Satellite A660-ST2GX1 freezes

I have a Satellite A660-ST2GX1 it freezes sometimes. Sometimes while running a program. Sometimes while on line viewing videos. Is there a repair for this? The only option I have when this happens is to power off by holding the power button until it powers off. Nothing works when it freezes not even task manager.

it's overheating (vents blocked with lint, will cause the SYSTEM top slow, or even halt ,by DESIGN)
is it? (all lock at 90C temp CPU)
the system is virus infected are your AV updates current, did you do a full scan after?
are you or windows updates current? or is it doing that now and hogging all rescources as windows loves to do. (bad )
it can be easy or hard, to find the truth takes troubleshooting skills and tools
got tools?
take it to geek squad. they will fix it.
but is expensive.
do you wish to guess, or test.
that is my motto.
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my nut sell, ways. (YMMV or your posters my vary, no matter)
if not overheating, open my USB stick box and take out my live boot windows PE test stick or my live linux test stick.
if it runs perfect, yes?
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testing the HDD takes more tools
fixing the OS, is a long and hard process. can be near endless.. if infected.
some folks just reload windows, if no data content is your HDD. 1hr time lost, if you take a nap ,zero.
HDD or SSD, what eva.

Satellite A660-07U freezes when Streaming video

I bought a Toshiba satellite A660 07U 2 months ago.
From the beginning, when I try to watch any streaming video from Facebook,Youtube etc, my system totally hangs and keeps on making zzzzz....noise and I have to manually shutdown the notebook by pressing the power button.
This is happening very often now. I contacted toshiba support and the response was to change my microphone boost settings in Volume configure..:smileysurprised:.
Does anyone have any tips for solving this problem?

Hi,
Today this also happened while I was watching a movie on DVD.
The graphics card is NVIDIA and I have updated the driver for it.
Once it freezes I can't check the background processes as the whole system ceases to respond.
I don't think its a problem with the player as streaming video is sometimes played with WM, sometimes with Real player.
Toshiba claims this laptop is a special edition as a media entertainment tool with blue ray dvd player.
I am a software engineer and i do run heavy softwares like Visual studio and sql server database on this pc but never had any problem, but only have this freezing problem while playing video.

Satellite 1400-104 freezes after starting main softwarepackage

Hi,
It concerns a Toshiba Satellite 1400-103 (512 MB memory). On booting the Satellite works fine, no problems with surfin or mailing, but when I start a main softwarepackage (like MS Word of Excel, or Macromedia Dreamweaver), the PC freezes after one or two minutes.
I have the impression that the fan suddenly starts turning and the computer freezes. The only thing I can do is shut down by holding the startbutton about 10 seconds, and restart.
I already reinstalled Windows XP, but after two weeks the same problem occurs. My Antivirusprogramm works fine and I check every week on spyware and malware.
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Thanks

Hello
Like you can see it happens just if the some complex applications started and in the moment where the processor must run with very high speed. In this moment the processor produce a lot of warmness and it must be cooled properly. If the processor temperature is too high the unit will be shut down or freezes because of protecting the processor.
In my opinion the unit should be cleaned from dust and after that the processor can be cooled properly.

Satellite A660-10X - Freezes many times

Hello
A few months ago I bought Satellite A660-10x. On original installed system it freezed one time (I used laptop maybe one hour) but I thought it was some accident or maybe something was configured improperly. Then I installed clear system (Windows 7 Home Premium) from Microsoft disc and installed only necessary drivers but the problem occurred again. At the first moment I thought that it happen only when I don't click or move mouse for above 1 minute but at the moment the problem also appears when I click or write something. I use this laptop very rarely but as you can imagine it's very annoying and it makes that I cannot trust this laptop and data on it. Maybe you know what can cause the problem or maybe some new drivers were published to remove this issue?
I read that not only I have the same problem.
Best regards

Hi machanic12,
> The amount of bloatware included with the Toshiba Recovery Image is astonishing.
What bloatware you mean? Do you think that any drivers or important software like Value Added Package is bloatware? Thats wrong!
As you can see in other postings here in forum I use Satellite A660 for 3 months now with preinstalled Windows 7 from Toshiba. Never did a new installation as yet because the factory settings work perfect.
Ok, if you dont like McAfee security software or trial software of Office for example you can simply remove it in control panel > Add/Remove programs. I did the same, just for information.
But the most installed software is necessary and really nice, like Eco Utility. It helps me to save a lot of energy and battery power. Furthermore ConfigFree is also nice WiFi tool that I always use and other Toshiba Utilites like PC Health Monitor are nice to check the fan activity, temperatures, etc.
I must say I dont have any performance problems. Windows starts pretty fast, no problems with Photoshop or VMware. Also my games run well.
Otherwise I agree with your posting running a Memtest and update BIOS version. Latest version (1.80-WIN) I have installed and no problems. :)

Satellite P500-F12 - Freezes after 5 minutes gaming

I recently purchased a toshiba P500-12F laptop with the below specs, the problem i am having is that every time i try to start a game such as Mount and blade or empire total war, the game works for between 5-10 mins, but then freezes completely and the laptop starts to make a loud buzzing sound. The only way to get out of this is to press down the power button until it shuts down. I do not get the problem with anything other than these type of games and i dont know why it is doing this, any help or adivce would be welcome.
Bradders.
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: SATELLITE P500
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (2 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 4060MB RAM
Page File: 1641MB used, 6478MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
Card name: NVIDIA GeForce GT 230M
Manufacturer: NVIDIA
Chip type: GeForce GT 230M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A28&SUBSYS_FF501179&REV_A2
Display Memory: 2781 MB
Dedicated Memory: 1007 MB
Shared Memory: 1774 MB
Current Mode: 1680 x 945 (32 bit) (60Hz)
Message was edited by: Bradders_1

Hi
The forum already contains such threads where notebooks freezes after 5 or 10 minutes of gaming. Did you read them?
At the moment its not easy to say what is causing this problem but first of all you should install the latest display driver from Toshiba. Dont use non-Toshiba drivers because they can cause this overheating!!
Make also sure that you are using the latest BIOS version and its useful to clean the notebook from to time using compressed air spray.

My MBP Still freezes after deleting SU 2006-003

Hi Guys,
Like many others I did the SU 2006-003 on Friday, and found my MBP freezing up on start-up, after deleting the Version Cue CS2 from the start-up items I still got the freezing effect, so I called Apple and they said that my MBP had an option to reinstall the 10.4.5 (my DVD version) without loosing my user preferences, so I did that. And all my problems where solved, and then I did a software update of all the updates except the SU 2006-003, to my surprise the MBP still freezes. So I came to the conclusion that both SU 2006-003 and QT 7.1 came out on the same day, but everyone thought that SU 2006-003 was the problem. When all along was the QT 7.1 causing the problem, both QT 7.1 and Adobe Suite apps run in the background at start-up, apparently they contradict each other now, so I tried reinstalling Adobe Suite CS2, and I can't even think about installing Version Cue, cause that freezes the MBP right away, during the installation!!!.
So after doing a save mode and deleting Version Cue (again), I go back to my normal system (witch now is 10.4.6) and try to run the rest of the Adobe Suite apps, to my surprise all work well except the Adobe Acrobat, the main app for PDF's, once I double click that App the MBP freezes up. So now I'm tempted again to reinstall the 10.4.5 and not do the QT 7.1 update as well.
Can anyone give me a better solution? This one takes to much time and a great deal of concentration, cause not all of my apps work well after this, so I have to reinstall them again, mainly Parallels, Missing sync, Documentstogo, Backupbuddy, and others. It's a real pain.

No, I don't use the Adobe suite. I do have the Adobe Reader, Photoshop Elements 4.0, and Acrobat 6.x installed. They all run without a problem as does Microsoft Office 2004 X.
Please be careful about installing or moving anything from an old system onto the Intel Mac unless you know it's a universal binary and compatible. Default Folder 2.0.x is not compatible. Get Default Folder 3.0 (just released.)
Here's some more related info:
A Basic Guide for Migrating to Intel-Macs
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3 or G4 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC
System Preference add-ons
All Unsanity Haxies
Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5
Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers. These versions are not universal binaries and will not work on Intel-Macs. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the only current choice is USB Overdrive. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior (does not work), TechTool Pro (does not work), SuperDuper (newest release works), and Drive Genius (untested) may not work properly on Intel-Macs. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Written by Kappy with additional contributions from a brody.

Satellite A660 - Fuzzy fonts after IE9 upgrade

I have Satellite A660 and when I upgraded to the new IE version 9 fonts are fuzzy in FB and some sites, very hard for the eye.
Toshiba hasnt released new drives for Nvidia 330M either...any help appreciated.

Sorry if i sounded 'bother-some' :) I just cant help my self get into problems and solve them.( with computers that is) well you're not the only one who says it...when you mess with it a lot. it gives few issues but then you learn a lot. Maybe i should stop this 'abuse'
*Well, fuzzy fonts, well, fonts are bit hard to read or fuzzy. My other work toshiba doesnt have the issue ( older model). Quite a few people on the internet have had this issue. If you have the same model and use IE9 with (NVIDIA G330M) please do give me some feedback. Can you also tell me the driver version of you GPU?*
Have you upgraded to IE9?- yes i have used chrome it's fine so was IE 8. I am in half mind to revert back to ie8.
What i read so far is its how IE is rendering fonts. A new techonology, so says MS.
Kindest regards,
PS : YOu can look at some photos of this issue in this article
http://www.sevenforums.com/browsers-mail/152094-blurry-text-ie9-firefox-4-read.html
Message was edited by: wsb123
Message was edited by: wsb123

Re: Satellite A660 - No boot after RAM upgrade

I have just gotten 8GB of RAM for my Satellite A660, it is Corsair CM3X4GSD1066 4GB PC-8500 (1066MHz) 204-pin SO-DIMM DDR3 RAM CL7.
The system posts fine and the 8GB is showing up in BIOS but once its clears post and goes to load Windows it stops on the black screen, the cursor flashes a few times then it stops. I have left it for about 5 minutes and it wont boot through.
Please Help.
I have replaced the 4GB sticks and it works fine.

Hello
For me it sounds like that the modules are not compatible or have defective sectors
As Akuma wrote, such performance modules are risky in notebook because you dont have any options to change the latency values as on desktop computers. So I always prefer Kingston modules for notebook RAM upgrade.
But before you buy other modules, try a BIOS update and load the default settings.

G5 1.6 still freezing after all these years

Hi, I have this G5 1.6 for a long time and this is the issue:
After all diagnostics and two times recovered in the official Mac repair service (who suggested new motherboard and/or processor) my computer:
Freezes when I least expect and all I can say is that I might associate that with mouse usage which is not a Mighty one. it actually happens the same way with Mac and non-mac mouses. It seems to happen managing iTunes or iPhoto or scrolling images on Photoshop. Although not exclusively.
It works ok and suddenly it stops/freezes and after the first freeze it happens more regularly.
Thank you very much,
António

Have you tried another User out of interest?
It could Be RAM related, I noticed that your machine has 1.25 GB of ram, I am susspect the 2 x 128MB chips, as they seem to fail quite a bit. or even a graphics card, since your problem is when your using iPhoto, Photo shop and itunes, Quite heavy on graphics.

Satellite P100-238 freezes after an svchost.exe program error message:

PC: Satellite P100-238 from December 2006.
approx. a minute after startup i get an error message:
Danish:
svchost.exe - programfejl
Instruktionen ved "0x745f278o" refererede hukommelse ved "0x00000000". Hukommelsen kunne ikke "read".
Klik p OK for at afslutte program.
Klik p Annuller for at udfe fejlfinding i programmet.
English translation:
svchost.exe - program error
Instruction on "0x745f278o" refered memory on "0x00000000". Memory could not "read".
Click OK for ending program
Click Cansel to do error search in the program.
After the above error message the PC freezes totally and I can only turn it off by the on/off button.
What has happened with my PC?
What should i do?
How do I get access to my data to make a backup?

Hi
I goggled a little bit in the net for some help and I was surprised that many Windows users have had the same problem
So I thought there must be generally something wrong with the windows operating system.
I have investigated a little bit in the MS knowledge base and found this:
http://support.microsoft.com/kb/916089/en-us
According to the MS info this problem may occur when you have Microsoft Office installed and the Windows Update Agent tries to scan for Windows Installer updates.

My Satellite A660 still freezes after three service under warranty

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