My saved Kuler swatches will not show up in Illustrator CC. In the Kuler tab within Illustrator, it says "a valid Adobe ID is required to use this feature" but I AM signed in with an Adobe ID...

How do I get my saved Kuler swatches to show up in Illustrator CC?

No, I am the licensed owner. Had lotta hassles getting it, but finally did, now Kuler Panel is in my illustrator. Thanks for your answer. Also had to download an update to the Creative Cloud application. That was a hassle too. Beginning to get it now. Didn't realize that chain link thing on my top menu bar was in fact Creative Cloud. But something was wrong with it. Better now. Cheers!

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I have downloaded Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failed. What am I doing wrong?

I have downloaded and istalled Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failure, what am I doing wrong?

Thanks for the quick reply.
Do you have any examples of system extensions or accessibility features that might be the culprit? I have actually never heard of those terms before.

My iPod will not show up on my iTunes following the newest update, yet says its up to date on software?

Recently my iTunes has updated to the latest version on my PC (a Windows 7), and although ios7 is recommended, my iPod tells me that it is up to date with the 6.1.6 it is currently running. It does not show ios7 to download at all, merely says it is up to date on its software. When I try and plug the iPod in to my PC with a USB cable to sync new music to it, it doesn't even register as being there at all. No device option is in the drop-down file box nor does it show next to the music, video and etc icons. I tried restoring my iPod to the cloud and that worked just fine, tried restarting both devices and replugging in the USB, but nothing seems to be working. No matter what I've tried from the FAQ, my iPod is not showing up or registering to sync. It worked perfectly fine before iTunes updated and any advice would be greatly appreciated, thank you.

The 4G can only go to 6.1.6. It hardware does not support a higher version
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I have an ipod touch that was set up on this computer. It is a mac. It hasn't had an update in a while and it needs an update to update apps and download new apps. It will not show up in itunes to get the update, nor will it let me update on the iPod. ???

I have an ipod touch that was set up on this computer. There are other ipods hooked up on this one, but this one won't work. it hasn't had an update in a while, and it won't let me update it because it won't connect to itunes, or show up on the computer. There is no place that says there is a software update on the ipod. I was wondering how to get it updated or at least get it connected to itunes?

See:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have Snow Leopard do not forget the Additional Information paragraph.

My Tools Option will not show, clear all, cancel, apply etc. Every Tab under Options is blank except "General"

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== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; AskTB5.4; BO1IE8_v1;ENUS)

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

On myspace home page and inbox page it will not show full page it is in the center,hard to read

MY MYSPACE HOME PAGE AND INBOX PAGE IS NOT SHOWING FULL PAGE...ALL GONE TO THE CENTER
== URL of affected sites ==
http:// www.myspace.com/orangebyrd

I did control and 0 and it worked,,thanks,thanks,thanks... (first time I did it wrong I hit ctr 1 and 0...)...Oh I am so glad I have it fixed ,cannot thank you enough..........Jean
WOW, I am so thrilled to get it back to normal...whoever helped me God Bless You...

Somehow my itunes started a new library and I lost my old library. Itunes will not allow me to sync new music to my ipod without deleting stored music from ipod. How can I start using this new library and sync the new music without losing existing music.

Somehow my Itunes started a new music library and I lost the old library. Itunes will not allow me to sync new music from my computer to my Ipod because it is now in a different library. Itunes wants to delete all my Ipod music before sync any new music. How do I work around this. I think this happened during Itunes Upates.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2

TS3694 MY IPhone will not let me back up or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email.

A saved word document will not show up on desktop

Aloha:
I am having problems getting a saved document to appear on my desktop.What might I be doing wrong.
This has never happened before. What might I be doing differently, now, to cause this to happen?
Thanks
Dan

When you do a "Save As" there is a drop down as to where to save the doc.
Select Desktop, or you can use the shortcut COMMAND D

Some of the subfolders will not show bookmarks when I click on the folder containing the subfolder.

I have three computers. 27" iMac, 11" MacBook Air, 13" MacBook Pro. All my bookmarks are synced with Xmarks. On the iMAc and the MacBook Air, the bookmarks work as they should. The bookmark list drops down when I click on Bookmarks and all the subfolders within the main folders contain the bookmarks I have saved in them. On the MacBook Pro this is not the case for one of my folders. It contains about 10 or 12 subfolders and only 5 or 6 of the subfolders show bookmarks when highlighted.
I have tried uninstalling and reinstalling Firefox and then syncing bookmarks again but the problem still persists. I have checked file permissions and they are set as they should be.
I am now at a loss for what to do.

Sorry, that sounds like a question for Xmarks support. You aren't using both Xmarks '''and''' Firefox Sync, are you? We have had a number of support posting about problems similar to what you are seeing when using both.

App tabs will not save. when close then open ff, the app tabs are gone. how do I save them?

Every time i set up some app tabs, they disappear when I close ff. So upon reopen, have to set them up again, just to disappear again when i close ff. I thought once setup, they stay until deleted. Am I wrong on this? If they are supposed to show up after closing, it is not working on my pc. Running windows xp service pack 3.

The add-on "app-tab initializer" 0.2 fixed it for me. You define your preferred app tabs and it opens them each time firefox is launched.

My Ipad software is version 3.2.1 an i want to update it. but it will not give me an update option on the device. It also just says in itunes that it is updated?HELP

ipad wont update.. it doesnt have a software update option and itunes wont update it. version 3.2.1.. cant get any apps

An iPad 1 can only be updayed to iOS 5.1.1. iPad 2 & 3 go to iOS 6.
See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
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 Cheers, Tom

After I close the browser, it will not reopen for a while. I receive a message stating that firefox is still running. I can open IE at this point, but firefox is disabled for about 10 minutes

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See:
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
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See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

How do i get my contacts to show up because they will not show up when i go to my contacts

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Within Contacts, tap Groups at top left. Make sure all contact groups are checked to show, then tap "Done" at top right.

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Clinton

My saved Kuler swatches will not show up in Illustrator CC. In the Kuler tab within Illustrator, it says "a valid Adobe ID is required to use this feature" but I AM signed in with an Adobe ID...

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