My saved passwords disappeared unexpectedly.

I don't know what or why but my saved passwords have disappeared a couple of different times now. I've read the article on passwords, but that has not solved the mystery or answered my question.
== This happened ==
Just once or twice
== unknown

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.
Make sure that you do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"

Similar Messages

Saved Passwords disappearing one-by-one, FF 5.0

Since upgrading to Firefox 5.0, '''some''' of my stored passwords are disappearing. Earlier this morning I logged into a webmail site where I have more than one account (with saved password). Later, I went to log on to another account on the site, and I noticed the username/password used earlier, were no longer in the list. I checked in 'Tools - Options - Saved Passwords', and that entry was gone. This has happened to multiple passwords to multiple sites. How can I prevent my passwords disappearing?

-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> click '''Exceptions...''' button -> click '''Remove All Sites''' at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire" -> click '''Show Cookies''' button -> select the Cookies you want to Delete and click '''Remove Cookies''' -> click '''Close''' button
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> '''When using the Location Bar, suggest: select History and Bookmarks'''
-> Click OK on Options window
Check and tell if its working.

Why did my saved passwords disappear, and now even with private browsing off I cannot get Firefox to save the passwords over again. Care to help on this????

The most recent version of Firefox just loaded onto my computer and all of my previously saved passwords are gone. To top it off I went in to the Privacy settings and turned off private browsing in order to start saving my passwords again, and it will not save, it doesn't even give me the pop up to ask if I want to save it. Care to help here? I'm way beyond angry right now, some of those passwords were rather unique and I will have a hard time recalling them exactly so not looking forward to having to reset them...

You can force Firefox to reimport the passwords from the signons.sqlite file.
* reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
* delete the logins.json file in the Firefox profile folder with Firefox closed
When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
You can open the about:config page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config

Saved passwords disappear from HP SimplePass vault

Occasionally passwords that I have saved in my HP Simplepass vault disappear from the vault, along with the corresponding Simplepass launch site. Luckily I keep a backup of my Simplepass passwords so I can import the lost passwords again but it is extremely annoying to have to do this all the time. Does anyone have any ideas what is causing some passwords to disappear?

Hi @Juda_Plasma ,
Thank you for visiting the HP Support Forums and Welcome. I will do my best to assist you. I have read about your HP Pavilion 15-n271ea Notebook and having issues with Simplepass. Here is a link to troubleshoot the software.
The section I would try first is Update the device driver. The fingerprint reader hardware requires a device driver to allow software to control it and does require an update.
If this does not help I would uninstall the software and reinstall it.
Hope this helps you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Saved passwords disappeared after forced reboot of the system.

As I said. After force reboot of the system the list of all my passwords was cleaned up. Bookmarks are ok. FF was closed, before reboot. Any ideas how to return them ?

Hi Ishini,
No problem. Firefox would not keep a back up of "key3.db" anywhere. So, if you want to recover your passwords, try to use the following tool.
* [https://www.piriform.com/recuva Piriform Recuva]
Just download the free trial and attempt to recover the "key3.db" file. Just point it to your Firefox installation directory.
This should solve your problem, but there is no guarantee that the file will be there.
So, if this helped, mark it as helpful, so other users who are facing the same or similar issues, can resolve their problem as well.
Have a good one,
Michael.

Saved passwords keep disappearing when I reboot my MBP

There must be something wrong in my settings........ don't know what it is though...... The saved passwords disappear when I reboot my MacbookPro. I use Firefox 8.0.1

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox? 
There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page. 
The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server. 
If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.
* http://kb.mozillazine.org/Cookies
* http://kb.mozillazine.org/Password_Manager

[SOLVED]I've lost my saved passwords after changing hardware

I had to change my motherboard and processor the other day and immediately after that incident, I seem to have lost all of my passwords. The reason I'm certain of this is because the only password that's saved is from a site I only used after this incident. The only thing I'd done recently other than change hardware was update firefox to 35.02.
Even after restoring my key3.db to a version 4 months old, not a single difference was made. The password manager still only has that one single username and password, rather than the many I had before. Other than the change of hardware, the boot partition and drives are the same and nothing was uninstalled. Also, I'm not sure if it's related, but my logins.json file is 1KB while the logins.json.corrupt is 109KB. Were the passwords saved in there? What should I give a try?
EDIT: Solved with a post by Chris at http://codeverge.com/mozilla.support.firefox/saved-passwords-disappeared-on-update/2006894
I'm not sure how to close this ticket, so feel free to

Scratch that. Solved with a post somebody else mentioned at http://codeverge.com/mozilla.support.firefox/saved-passwords-disappeared-on-update/2006894
"You can force Firefox to re-import your old passwords. Here's how:
1. In the location bar, type "about:config" (without the quotes) and
press <Enter>.
2. Click [I'll be careful, I Promise!]
3. Search for the preference: signon.importedFromSqlite
4. Right click on signon.importedFromSqlite, and select "Reset".
5. Go to Help-->Troubleshooting_Information, then click on [Open
Folder]. That will open Windows Explorer in your Firefox profile.
6. Close Firefox
7. In your profile folder, delete the file "logins.json"."
Thanks Chris!

My saved passwords have disappeared.

My saved passwords have disappeared. I saved a new password, closed Firefox & when I reopened Firefox the new password had also disappeared. What gives?

Did you check the setting of [[Clear Recent History]] ?
Tools > Options > Privacy : History: Clear history when Firefox closes > Settings

Why do we frequntly lose our saved passwords - will last for a week or 2 and then disappears - happens on 2 computers

we want the saved passwords to be permanent

Hello & welcome, let's see if we can help out here!
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab of Activity Monitor, are there a lot of Pageouts?

How do I restore saved passwords that disappeared after update of Firefox?

This is on an Acer laptop running Win 7 home premium

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
*Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page to log you in automatically.
The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.
If this "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you will have to sign in once again.
You can remove this "remember me" cookie to make the website forget you and require you to sign in again.
Did you possibly reset/refresh Firefox?
When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.
It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Can't delete my saved passwords from Safari 5.1 on Snow Leopard 10.6.8

When the bugs in 1Password initially disabled that application on Safari 5.1 I started saving manually entered passwords on Safari while 1Password was being fixed. Now that 1Password is working I want to remove the saved passwords on Safari as a secirity precaution. But they won't delete; not individually, not as a group. When I click Remove All the passwords all turn blue as if about to be deleted en mass but don't disappear. Trying it by highlighting one and clicking Remove doesn;t work either. Any suggestions?

You are much better off using the Mac OS X app Keychain Access which is pre installed on your Mac instead of a third party password manager.
This link shows the results of a Safari / 1Password forum search which reveals all the problems 1Password causes for Safari.
https://discussions.apple.com/search.jspa?resultTypes=&dateRange=all&peopleEnabl ed=true&q=1Password+Safari&containerType=&container=&containerName=&username=&ra nkBy=relevance&newq=1Passwod+Safari*
.Now that 1Password is working I want to remove the saved passwords on Safari as a secirity precaution.
Your passwords are not stored in Safari per se, they are stored in Keychain Access. /Applicatiions/Utilities. Trying to use both is causing a conflict.

When I downloaded Firefox 4, I lost my norton saved passwords...how do I get that back?

The icon for norton saved passwords along with my passwords disappeared...I want to retreive them...How?

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
I do not know about the time scale for updates for other Norton products. Pending the update by Symantec, if you want to use the Norton add-ons you will need to downgrade to Firefox 3.6.
To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Saved passwords in Firefox

A recent upgrade of firefox caused all the saved password to disappear. . Is any one has similar issue?

firefox, I meant the default Gran Paradiso. (sorry not to mention that). The current one is 3.0.11. As I have the previous .mozilla backup I could get the passwords back. I could not figure out why all saved passwords got lost.

Saved passwords suddenly not there

Using OSX Yosemite and Firefox 34.0.5. all of a sudden not a single saved password in my file. key3.db file along with logins.json and the signons.sqlite file still in the system. However the about:config screen does not display the signon.importedFromSqlite.
I've spent hours reading forums and have not found a procedure to restore the saved passwords. Appreciate your help with the steps suggested. Thank you

If you use the Time Machine then try to restore the logins.json (or signons.sqlite file) and key3.db file(s) from that backup.
*http://www.apple.com/support/timemachine/
You need the move or rename the logins.json file and reset signon.importedFromSqlite to make Firefox (re)import the passwords from the signons.sqlite file.
If that still doesn't work then you need to delete the key3.db and logins.json and signons.sqlite files and set the Master Password again.
You will lose all saved passwords doing that.
The "Remember Password" extension has been reported to cause issues with the passwords disappearing, so if you have this extension then remove (uninstall) it.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I previously deleted a password for a site in the "Saved Passwords" tool. Now, when I go to that site, it doesn't ask me to save a password again. How do it get it to save my password again?

no further details should be required.

The website may be using autocomplete=off to prevent Firefox from saving the name and password.
You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.
*http://kb.mozillazine.org/User_name_and_password_not_remembered
*Saved Password Editor: https://addons.mozilla.org/firefox/addon/saved-password-editor/

My saved passwords disappeared unexpectedly.

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