My scanner has stoped working on my imac (10.6.8).

I'ver reinstalled the software and Canon will no longer help. The scanner works fine on my macbook pro! The scanner makes a noise when it is plugged in but when I try to scan an error message says that the scanner lock is on when it isn't. Does anybody have any suggestions?
Thanks, Alyson

Well the software is definitely compatibile with the OS:
http://www.canon.co.uk/Support/Consumer_Products/products/scanners/LiDE_series/C anoScan_LiDE_210.aspx?DLtcmuri=tcm:14-846937&page=1&type=download
The scanner does appear in the printer and scanner section under system preferences - is this a good or bad thing? Do I need to delete from there?
Thanks so much for your help! I'm amazed that I've had a response!

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Tzuri Ben Ezra | My Certifications:
CompTIA A+ ,Microsoft MCP, MCTS, MCSA, MCITP
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My scanner has stoped working on my imac (10.6.8).

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