My scanner is now unavailable ...
Hi,
I have been using my scanner for a very long time, without any problem. It always works. Since this morning, the Preview app crashes everytime I try to scan a document from the computer (see below the crash report).
I have tried disconnecting the printer/scanner, restarting the computer or the scanner. No changes I scanned from another user ... and it works. I would thing that it points to a software bug in my user.
By reading the crash report, I don't understand what it really means. Do you have an idea ?
Robert
CRASH REPORT
Process: Preview [1975]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 7.0 (826.4)
Build Info: Preview-826004000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [495]
Responsible: Preview [1975]
User ID: 505
Date/Time: 2014-06-09 14:13:32.469 -0400
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 09755E3F-CD53-9FA7-AE6C-4FE29914866B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000019
VM Regions Near 0x19:
-->
__TEXT 000000010d239000-000000010d41d000 [ 1936K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8b859097 objc_msgSend + 23
1 com.apple.imageKit 0x00007fff881c61bb -[IKScan setScanPercentDone:] + 100
2 com.apple.Foundation 0x00007fff8a935f28 NSKeyValueNotifyObserver + 387
3 com.apple.Foundation 0x00007fff8a9350f8 NSKeyValueDidChange + 453
4 com.apple.Foundation 0x00007fff8a939be6 -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
5 com.apple.ImageCaptureCore 0x00007fff8b72d278 -[ICScannerDevice handleScanParameters:] + 1659
6 com.apple.ImageCaptureCore 0x00007fff8b6fd12f __ICPerformBlockOnMainThread_block_invoke + 66
7 com.apple.CoreFoundation 0x00007fff8a6d753c __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
8 com.apple.CoreFoundation 0x00007fff8a6c8b95 __CFRunLoopDoBlocks + 341
9 com.apple.CoreFoundation 0x00007fff8a6c891e __CFRunLoopRun + 1982
10 com.apple.CoreFoundation 0x00007fff8a6c7f25 CFRunLoopRunSpecific + 309
11 com.apple.HIToolbox 0x00007fff8e510a0d RunCurrentEventLoopInMode + 226
12 com.apple.HIToolbox 0x00007fff8e5107b7 ReceiveNextEventCommon + 479
13 com.apple.HIToolbox 0x00007fff8e5105bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
14 com.apple.AppKit 0x00007fff82c0526e _DPSNextEvent + 1434
15 com.apple.AppKit 0x00007fff82c048bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
16 com.apple.AppKit 0x00007fff82bf89bc -[NSApplication run] + 553
17 com.apple.AppKit 0x00007fff82be37a3 NSApplicationMain + 940
18 libdyld.dylib 0x00007fff8a59c5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f3fe662 kevent64 + 10
1 libdispatch.dylib 0x00007fff87e15421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff87e15136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f3fde6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8662df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86630fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f3f9a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f3f8d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a6c8fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a6c85e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a6c7f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff82da505e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8662c899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8662c72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff86630fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8f3fde6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8662df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86630fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8f3fde6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8662df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86630fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8f3fde6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8662df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff86630fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff8b8591c4 rbx: 0x0000000000000001 rcx: 0x00007fff529c4f80 rdx: 0x00007fff88257e50
rdi: 0x0000608000104ad0 rsi: 0x00007fff8363208f rbp: 0x00007fff529c50a0 rsp: 0x00007fff529c5068
r8: 0x00000000000000ff r9: 0xffffffffffffffff r10: 0x00007fff8363208f r11: 0x0000000000000001
r12: 0x00007f9ffb521cd0 r13: 0x00007fff529c5210 r14: 0x0000000000000128 r15: 0x0000000000000130
rip: 0x00007fff8b859097 rfl: 0x0000000000010246 cr2: 0x0000000000000019
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d239000 - 0x10d41cfef com.apple.Preview (7.0 - 826.4) <40BAB370-D0EA-399C-94E0-F67F8131AAC7> /Applications/Preview.app/Contents/MacOS/Preview
0x10d4cf000 - 0x10d4fafff com.apple.MediaUI (1.1 - 27) <2482C4A0-6D72-3870-AEF1-31F6015F2719> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x10d695000 - 0x10d695ffb +cl_kernels (???) <F92CA376-DE26-488C-B211-66D5F4C5D287> cl_kernels
0x10efd9000 - 0x10efe4fff libGPUSupport.dylib (9.6.1) <23B64473-59E7-3AC2-B8C0-CFCFDDF3F8A3> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x10f22e000 - 0x10f314fef unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x111e0d000 - 0x112557ff7 libclh.dylib (4.0.3 - 4.0.3) <854CEEAB-3D20-371C-B97D-A56C9E984FF3> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/libclh.dy lib
0x123440000000 - 0x12344086dfff com.apple.GeForceTeslaGLDriver (8.24.13 - 8.2.4) <849A0462-0A20-3BF8-A2DB-1A599F1FB86C> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTe slaGLDriver
0x7fff6f547000 - 0x7fff6f57a817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff82022000 - 0x7fff82545fff com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff82567000 - 0x7fff825f0ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff825f1000 - 0x7fff82713fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff82714000 - 0x7fff82783ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff82784000 - 0x7fff82784fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff82785000 - 0x7fff827d2fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <608D91BD-9D88-3FAB-9A06-24C1DAEA092D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff827d3000 - 0x7fff827dfff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff827e0000 - 0x7fff827e0fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff827e1000 - 0x7fff82826fff libcurl.4.dylib (78.92.2) <FE790105-B56B-3972-96F4-E133764FF735> /usr/lib/libcurl.4.dylib
0x7fff82827000 - 0x7fff8282fff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff82830000 - 0x7fff82bc8fff com.apple.SceneKit (4.0 - 197.1) <D864946D-B843-3B7A-8C81-B682B06CF7FD> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x7fff82bc9000 - 0x7fff82be0ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <EBC0A1F2-9054-3D39-99AE-A3F655E55D6A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff82be1000 - 0x7fff83757ff7 com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff83758000 - 0x7fff83787ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff83b6b000 - 0x7fff83b81fff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff83bee000 - 0x7fff84021ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff84022000 - 0x7fff84067ff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff84068000 - 0x7fff84208ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff84209000 - 0x7fff8421cff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff84ae1000 - 0x7fff84bb2ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <B26C8237-52E0-3E93-A2E2-147B57B3292E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff84bb3000 - 0x7fff84bb6fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff84bb7000 - 0x7fff84c80fff com.apple.LaunchServices (572.26 - 572.26) <EF8A4A15-0861-35C5-9744-5E1BC5C26DD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff84c83000 - 0x7fff84c9eff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff84c9f000 - 0x7fff84ca6fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff84ca7000 - 0x7fff84cb5fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff84cb9000 - 0x7fff84ce1ffb libRIP.A.dylib (599.23.13) <FFE421E6-CB15-3F9D-ADF4-679E26B09892> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff84cf1000 - 0x7fff84cf6fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff84cf7000 - 0x7fff84d50fff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff84d51000 - 0x7fff84e42ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff84e43000 - 0x7fff84e4fff7 com.apple.HelpData (2.1.4 - 90) <BEA1C549-40D3-35BF-9204-CB679FCB0648> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff84ea4000 - 0x7fff84ea8ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff84ea9000 - 0x7fff84eb4fff libkxld.dylib (2422.100.13) <67D079F8-6C48-3F42-9FBE-26F1ADA03DC4> /usr/lib/system/libkxld.dylib
0x7fff84eb5000 - 0x7fff84ebbff7 libCGXCoreImage.A.dylib (599.23.13) <9268220D-A9A2-3DCA-964E-196CCD68B04F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x7fff84eed000 - 0x7fff84f5afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff84f79000 - 0x7fff85263fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff85264000 - 0x7fff853d2ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff853d3000 - 0x7fff853defff libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8543c000 - 0x7fff85445ffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8557f000 - 0x7fff858f6ff6 com.apple.JavaScriptCore (9537 - 9537.75.12) <C3A7612F-34CC-3547-B01C-522D255B69ED> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff858f7000 - 0x7fff85b51ffd com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff85b52000 - 0x7fff85fa0fef com.apple.VideoToolbox (1.0 - 1273.54) <4699BB55-7387-3981-9217-869215F00CA9> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff85fa1000 - 0x7fff86065ff7 com.apple.backup.framework (1.5.3 - 1.5.3) <088FEDED-BF5C-33F4-A51A-646C8149BDAA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff860e4000 - 0x7fff86149ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff86154000 - 0x7fff86535ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff86536000 - 0x7fff86547ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff86606000 - 0x7fff8662afff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff8662b000 - 0x7fff86632ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8664b000 - 0x7fff8677afef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8677b000 - 0x7fff867c7ffe com.apple.CoreMediaIO (407.0 - 4561) <040A98E4-F480-315B-BCEE-C18AF686492C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff867c8000 - 0x7fff86a98ffc com.apple.CoreImage (9.2.8) <1509987F-5671-3AE3-91C7-18E952ED90C7> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff86b30000 - 0x7fff86be0ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff86c77000 - 0x7fff86ca6fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff86ca7000 - 0x7fff86cb1ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff86e40000 - 0x7fff86e67ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff86e68000 - 0x7fff86e8cfff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff86e9a000 - 0x7fff86e9cff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff86e9d000 - 0x7fff871d3fff com.apple.MediaToolbox (1.0 - 1273.54) <E11683F7-BB60-37EB-98B6-BD519D93CB30> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff871f0000 - 0x7fff871f2ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff871f3000 - 0x7fff8743bff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8753c000 - 0x7fff87642ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff87680000 - 0x7fff876c1fff com.apple.PerformanceAnalysis (1.47 - 47) <7B73DFF4-75DB-3403-80D2-0F3FE48764C3> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff876c2000 - 0x7fff876daff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
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0x7fff8caf2000 - 0x7fff8cb4dffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8cb4e000 - 0x7fff8cb4efff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8cb71000 - 0x7fff8cbb8ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff8cc0f000 - 0x7fff8cc51ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8cc52000 - 0x7fff8cd23fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8cd24000 - 0x7fff8cd40fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8cd41000 - 0x7fff8cd42ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8cd43000 - 0x7fff8cda7fff com.apple.datadetectorscore (5.0 - 354.4) <37093186-6019-3071-8D67-F3EF429F8F08> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8cda8000 - 0x7fff8ce0bffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8d1e8000 - 0x7fff8d21cfff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff8d21d000 - 0x7fff8db3cf43 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3A1952C7-1D67-3DEC-A5AB-5399FF4F2A92> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8db47000 - 0x7fff8db99fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff8dc26000 - 0x7fff8dc41ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8dc9a000 - 0x7fff8dcc4ff7 libsandbox.1.dylib (278.11) <BD3D8652-8871-36DB-A27D-3BE4F18428B4> /usr/lib/libsandbox.1.dylib
0x7fff8dd32000 - 0x7fff8e006fc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8e007000 - 0x7fff8e011fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff8e012000 - 0x7fff8e043fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8e044000 - 0x7fff8e047fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8e048000 - 0x7fff8e071ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff8e072000 - 0x7fff8e08bff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8e08c000 - 0x7fff8e0bbff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8e0ce000 - 0x7fff8e0d6fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e0de000 - 0x7fff8e0e2ff7 libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8e0f0000 - 0x7fff8e0f0ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8e138000 - 0x7fff8e19fff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8e1a0000 - 0x7fff8e1c7ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8e1c8000 - 0x7fff8e1d1ff7 libcldcpuengine.dylib (2.3.58) <E3A84FEC-4060-39C2-A469-159A443D2B6D> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff8e261000 - 0x7fff8e269fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff8e277000 - 0x7fff8e2b2fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8e2b3000 - 0x7fff8e2c0fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8e2c1000 - 0x7fff8e2c8fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8e2c9000 - 0x7fff8e2caff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8e2cb000 - 0x7fff8e2d6ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8e2d7000 - 0x7fff8e38fff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8e39c000 - 0x7fff8e486fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff8e487000 - 0x7fff8e493ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <256C265B-7FA6-326D-9F60-18DADF5F3A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8e494000 - 0x7fff8e4d2ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8e4d3000 - 0x7fff8e4ddff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8e4de000 - 0x7fff8e4e1ffa libCGXType.A.dylib (599.23.13) <E459DD26-592F-3DBD-8C47-B342ECE8FFD3> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff8e4e2000 - 0x7fff8e78cff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8e798000 - 0x7fff8e7d1ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8ea0e000 - 0x7fff8ea1dff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8f01d000 - 0x7fff8f01efff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff8f088000 - 0x7fff8f0afff7 com.apple.shortcut (2.6 - 2.6) <A62BC973-6782-3893-B014-EC6503AB7EAD> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff8f0b0000 - 0x7fff8f0b4ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff8f0b5000 - 0x7fff8f0b5fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8f0c9
Fantastical does not cause Preview to crash when scanning. I disabled and checked.
I've used Fantastical for a long time. The password issue could be a bad .plist or you need to run Keychain First Aid.
Run Keychain First Aid under Keychain Access.
Open Keychain Access, located in Applications/Utilities
Choose Keychain Access > Keychain First Aid.
Enter your user name and password.
Select Repair and click Start.
If any problems are found run again to verify all repaired.
Delete these preferences in your User's Library.
com.apple.keychainaccess.plist
com.flexibits.fantastical.plist.
Log Out under the Apple in the Menu bar.
Log In
Open Fantastical and setup account.
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8/28/14 4:56:26.743 PM Dock[214]: LSOpenFromURLSpec(file:///Applications/iMovie.app/) failed with -10699
8/28/14 4:56:47.878 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:56:47.879 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:57:50.201 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:57:50.201 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:35.745 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:35.745 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:35.824 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:35.824 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:35.847 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:35.847 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:36.276 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:36.276 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:39.448 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:39.448 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:39.449 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:39.449 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:55.996 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:55.996 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.021 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.022 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.051 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.052 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.342 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.342 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.425 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.425 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.508 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.508 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.518 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.519 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.696 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.696 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.808 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.808 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.826 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.827 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.838 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.839 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.843 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.843 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.857 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.857 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.893 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.894 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.907 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.907 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.923 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.924 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:56.969 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:56.970 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.039 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.039 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.045 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.045 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.145 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.145 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.231 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.231 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.249 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.249 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.293 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.293 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.350 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.350 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.352 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.353 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.400 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.400 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:57.402 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:57.402 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:59.814 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:59.814 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:58:59.932 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:58:59.932 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:00.697 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
8/28/14 4:59:26.564 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:26.565 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:26.660 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:26.660 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:26.840 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:26.840 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:26.864 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:26.864 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:26.984 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:26.984 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.069 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.069 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.079 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.079 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.083 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.084 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.385 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.385 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.389 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.390 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.391 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.391 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.435 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.436 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.443 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.443 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:27.479 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
8/28/14 4:59:27.479 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
8/28/14 4:59:31.036 PM acwebsecagent[127]: License : One or more of the License/Public Key can't be NULL
8/28/14 4:59:31.036 PM acwebsecagent[127]: SSLExt : Failed to get ScanSafe headers
8/28/14 4:59:31.036 PM acwebsecagent[127]: DownloadUpdatedConfig : Failed to download updated config. Host hostedconfig.scansafe.net. Code 0x80004005 -
How can I access music that is now unavailable with iTunes 11?
How can I access music that is now unavailable with iTunes 11?
Many of the tunes have exclamation marks by them and iTunes says they "cannot be found". If I do a search throughout my computer I find the songs. But it is very inconvenient.
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have been using a CanoScan 8400F for years with Tiger and then Leopard.
Since upgrading to a new iMac (10.8.2) the OS does not recognize my scanner. I checked with Canon, and they do not have an updated driver. I checked with Vuescan, my scanner is on their list, but their software does not "see" my scanner...
I read a Macworld article ( http://www.macworld.com/article/1168305/get_your_scanner_to_work_with_photoshop_ cs6.html ) dealing with the issue... At the end of the article, dealing with Adobe still not fully compatible with Mountain Lion, they're suggesting that one can still scan via the IMAGE CAPTURE application that comes with the OS. Well, I launched it and still, the scanner (turned on) does not show up as a device on the left panel of the window...
Any suggestions? Thanks....mynameismyname,
I had forgotten that TWAIN SANE is a bit of a bear to install and not very straightforward. I had to go through this process when I upgraded to Lion as my CanoScan LiDE 30 was no longer supported (A moot point, now. I've, since, upgraded to a newer multifunction printer/scanner.).
I was able to find these step-by-step instructions that may be able to help with the install. Bottom line, you need to install the "LibUSB", "SANE Backend", "TWAIN SANE Interface", and the "SANE Preference Pane" files from the main page, in that order (you'd think they could come up with an easier way). The backend is specific to your scanner model. Unfortunately, doing a search for the 8400F, it looks like that model may be unsupported. You may be out of luck with this solution.
In my case, my scanner was supported. The install packages, basically, created the needed driver for my scanner. Apple's baked in Image Capture app became the default interface for my scanner (as the compatible CanoScan driver is Power PC). The other caveat was that the external buttons for my scanner no longer worked (the drivers for those are Power PC, no fix for that), but it was a small price to pay for continued functionality. -
Failed download of DC online / now "unavailable to purchase"
I tried to download the free DC Universe Online pack, and I got an email thanking me for my "purchase", but the download never happened, and on the PS store it now shows as "unavailable to purchase".
When I click for more information it says I cannot download it because I already own the starter pack...but there's no sign of anything to do with it anywhere on my system...I have the same Problem and I do not know how to sort it out, I never downloaded that game, and when I try to download, DC Universe Online Playstation Plus Starter Pack, it says Not available for purchase: You are not able to purchase this product for the following reasons : You already own: Playstation Plus Starter Kit
What does it mean? How to sort it out? Gonna wait your response. -
Made an error while changing the URL of the feed. Feed now unavailable
Heya all
I have a Podcast which is as well in the iTunes Store. When I upgraded my software the URL for the link changed. Easy, just put a redirect there and ping the feed so iTunes can update it. Worked as it should. There is only one problem - I put a wrong new URL into the redirect: I forgot to add a / after the domain name. Now I can not correct it as the new URL is a corrupt one and can't be reached at all.
iTunes Link: http://itunes.apple.com/ch/podcast/predigtcast-des-heilsarmee/id348536381
Podcast ID: 348536381
corrupt Podcast URL:
http://predigten.homeip.netindex.php?option=com_sermonspeaker&view=feed&feed=RSS 2.0&tmpl=component
correct Podcast URL would be:
http://predigten.homeip.net/index.php?option=com_sermonspeaker&view=feed&feed=RS S2.0&tmpl=component
As you can see the URL is missing the '/' between 'predigten.homeip.net' and 'index.php...'
Is there anything that can be done? Would be a pity to resubmit the feed and loose the subscribers.
Greetings
ThomasYou could try contacting iTunes Support and explaining the situation, and ask them if they can redirect iTunes to the correct URL. I have to say that I don't think it's terribly likely they will do this - on the whole they tend to respond with form answers or send people back to this forum - but you can't lose anything by asking: I'm afraid it's your only option other than starting again from scratch. (If you do manage to get them to do this please do let us know for future reference - this problem arises from time to time.)
iTunes support, for problems with podcasts, is at
http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. -
After a forced reboot due to hung system, startup partition is now unavailable.
Hi Guys, need some help if possible.
During normal operation my Macbook Pro running Lion hung. After some time I force shutdown by holding the power key.
On attempted reboot it hung on the spinning wheel and gray apple logo. left this for 30 mins to no avail.
Attempted a pram and vram reset.
This resulted in the flashing folder with a question mark.
Attempted to get to startup manager to select boot partition.
This gave me a pointer but no partitions were presented ( Mac HD or bootcamp ).
Tried getting to recovery hd via command + r, to no avail.
I setup a drive with the Recovery Assistant and got that to boot.
Disk Utility is now not showing any partitions. It seems as though my hard drive isn't being mounted at all.
Any ideas where to go from here ?
Thanks,
Joe.Quick count summary:
Old MBP (sold off) - 2 activations; 2 deactivations
New MBP - 3 activations; 1 deactivation; 1 lost deactivation
Mac mini - 2 activations; 2 lost deactivations
Current moment 1 activate activation on MBP.
Total activations/deactivations - 13
Of course I'm not sure if the two Archive and Install have any effect on activation. Otherwise the summary above stands as correct.
Hardware failure** - Both hard disks were enterprise grade. A third hard disk of the same batch as the other two that was used as data backup also had hardware failure. I have adequate backup policy and no data was lost. Enterprise grade hard disk is not so reliable as they claimed. Then again, it's my bad luck all three failed within one year. Probably faulty batch. Moral of the story, don't buy hard disks all from the same batch.
The course of action now is to wait till tomorrow Monday to sort this out with Adobe Tech Support. This limitation is even worse than Macromedia days that I had experienced. Having spent thousands on Master Collection CS3 to own and I only 30 days to use it. That's APPALLING!!!
I have discussed this before as a "What If" scenario. And some users suggested that I wanna find some loopholes to beat Adobe's licensing. It may be a complex read but it's factual. No illegal intention as I respect intellectual property and all software I owned are originals. Adobe needs to address this activation issue as I have foreseen. Yup, in a way, the worst has happened. Now what?
Will update on how things go. -
JoikuSpot Premium NOW UNAVAILABLE after purchase
On this date, and time: 14 April 2011 4:35:29 PM EEST
I purchased from the Ovi Store via operator billing: Vodacom Group Pty Ltd phone bill
The software: JOIKUSPOT PREMIUM WiFi HotSpot
An error which could not be resolved on my phone and memory card developed, necessitating a full format of both pieces of hardware. The Ovi Store fortunately remembers by prior purchase of the software Gravity, but not Joikuspot Premium. It appears that the software is also now unmarked in downloaded/paid for items (My Stuff) on my other phone. I have emailed [email protected] directly, and await some resolution. I hope I'm not the only one with this issue.
Symbian connected me to the world, to my dreams.. Thank-you NokiaYou're going to have to write to support, which you can find at: http://mea.nokia.com/support#, if you're in the Middle East and/or Africa, for example. They'll refund you through bank EFT, whether or not you purchased through operator billing or credit card/other financial services. The transaction is processed within the EU, which means you'll need all of this - if you're not in the EU:
*Bank Account Name: - y
*Bank Account #: - y
*Bank Name - y
*Bank address - y
*Bank Key (IBAN, BSB or SWIFT): - n/a, ?
*Bank control key - n/a, ?
*Bank ABA Routing no - n/a, ?
*Swift Code: - y
*Branch 6-Digit Code: - y
* Customer address: - y
I have not yet sourced this from my bank -- some of it is readily available, some not -- and those I have no idea what they are. I'll have to ask my bank. All a bit inconvenient for ZAR25.00 -- about US$3.00. So went and purchased it again.
Symbian connected me to the world, to my dreams.. Thank-you Nokia -
Sync now unavailable on iPhone 4s
Everything is up to date and configured. Ipad recognized on Mac Itunes; Iphone not. When I go to sync now wirelessly it will not work.
Had the same issue. Tried everything that was posted for troubleshooting bye apple and on the discussions. Windows 7 64Bit.
Finally, tried something that solved it and it works flawlessly now. I changed my wireless router.
I was using my ISP's supplied ZyXEL PN660 ADLS2+ with Wireless N. Swtiched to an older Linksys WRT160N and it is working beautifully now.
Take a look at your router, make sure the firmware is up to date, and that UPnP is enabled, and if all is correct, and you have done everything else, try another Wireless router if you can.
I know its not feasable for some, but it worked for me. -
Shuffle playback stuck on now unavailable settings
When I was using iTunes 7, I set the shuffle to be more likely to play the same artist right before I installed iTunes 8. The problem is, now when I try shuffling all of my songs in my library, it goes through almost every single song of an artist before it will play a different one, and the setting that allows you to change the likelihood of playing the same artist is no longer in iTunes 8. It seems to me like a nice little bug has kept my old settings which I am now unable to change. I might have missed it, but this setting seems to no longer be in the preferences to change. Any thoughts on this and how to fix it?
"then for some reason I also can't login to the local administrator account" Domain controllers don't have local administrator accounts. When they are promoted to a DC, the 'local administrator' is the domain administrator.
"Because this is the only DC in the domain " OUCH! One of the many reasons Microsoft always recommends having at least two DCs.
Option 1. Go to your latest DC backup and recover, and hope that you have not made too many changes to your DC since your last backup. With a single DC, hopefully you were creating a new backup after each known change.
Option 2. Depending on what you thing you can do, boot into WinPE and manipulate files on the disk. Obviously, you will need to know the specifics of what you are trying to change. Sometimes the Fixit instructions provide the details necessary.
.:|:.:|:. tim -
HT5282 Safari 5.1.7 for OSX is now unavailable since Mountain Lion Debuted
Apple has removed the last version of Safari "5.1.7" for SL from it's Update site and also removed the "Flashback" security updater for SL, but not Leopard or Lion? What's up with this?
MY guess... This is a means of ramrodding Safari 6 down our throats. Personaly, Safari 6 ruined my Safari experience. So many features such as the 'Activity Window' were removed. Top that off with the new auto-sizing "tabs" and I am completely fed up with Safari.
That's why I am posting this with Firefox :-) -
With my new iMac using Mountain Lion 10.8.2, I find I cannot use my Epson Stylus Photo RX620 scanner using Apple Image Capture software.
I can take an overview, but cannot capture the final scan because a scanner error occurs.
It suggests updating the driver, but Apple's update server has been unavailable for some time now for downloading printer/scanner drivers.
Epson's scanner software is unavailable for Mountain Lion.
I've tried downloading the entire Epson driver library to no avail.
Using my MacBook with Snow Leopard, I have no problem using this scanner with Image Capture.
Suggestions appreciated.Edward, I am 99% certain that you will.
From looking recently at the Epson site, their mention of Intel macs is to inform us that their drivers now also work with the dreaded Intel Macs despite Rosetta.
It will certainly work with OS 10.4.6 - I have the Epson Perfection 3490 and that works a treat. -
HP 4515 Scanner does not work. Scanner head goes up but doesn't return
In this PSC ... the scanner is not working ... Have tried everything like updating Drivers etc.... Actually the problem is with Scanner itself because its "Copy" function (on the printer Touchscreen ) which first scans the document and then prints also doesn't scan... it struck on "Now copying" screen... Using scanner under PC, shows scanning and struck there... then I have to restart printer. I have also made a video of this problem ... At https://youtu.be/2bW65iY9z-k Here's what I did in the video 1. Opened the scanner cover.2. Pressed the copy button and chose to copy a blank page by adding nothing on scanner to see how scanner head moves.3. Scanner head (with bulb off) moves up to the other end of the scanner.... then it tries to come back and some light also blink but nothing after that. And it is struck there. The printer takes the page but it doesnt start print anything.4. I shut down the printer via Touchscreen ... the printer throws the blank page out .... the scanner head still on the other end.5. I then power off the printer via unplugging it and switch it back on .... the scanner head now comes back to home position Video is at https://youtu.be/2bW65iY9z-k Clearly the scanner head is not jammed because it comes back smoothly after switch-off and again powering on... means the scanner head is moving smoothely up down ... Any suggestion on how to fix that... Plz dont suggest HP Print and Scan Doctor because it also hangs/struck while scanning... I also tried opening the scanner glass but its not that easy esp in this model as its scanner screws are below the scanner and easy to unscrew all...
Hey , I understand that the scanning mechanism within your HP Deskjet Ink Advantage 4515 e-All-in-One Printer is not functioning properly. I would like to assist you today with resolving this issue. Thank you for including all of the troubleshooting steps that you have attempted prior to reaching out for support. Because your machine is also getting 'stuck' on 'Now Copying', and the scanner bar (bulb) is not responding properly within your machine, I believe that your HP Deskjet is encountering either a power or a Firmware Programming failure, rather then a scanning mechanism hardware failure. With that being said, can I please have you follow the steps below to resolve this issue. Step 1: Check Power: Please plug your printer directly into a wall outlet for power. Power strips and surge protectors may cause your printer to lack power and not respond properly. Once your printer has been plugged directly into a wall outlet please test the Copy function. Should Copying still 'stall' on 'Now Copying' please proceed to the next step. Step 2: Power Reset: With the printer ON, disconnect the power cable from the rear of your printerLeave the power cable disconnected for 30 secondsPlug the power cable back inYour printer should start back up on its ownOnce your printer returns to the ready state please perform another test Copy. Should Copying standalone still fail, please proceed. Step 3: Update Firmware: The Firmware is the internal programming within your printer. Essentially it is the 'brains' of your printer and controls what the printer does and how the printer does it. If the internal programming within your machine is corrupt it may cause performance issues within your product. Please click here for detailed instructions on updating the Firmware from the front panel of your printer. Once the Firmware has been successfully updated please test Copying from the front panel again. Should Copying now work, please attempt a Scan.
Please respond to this post with the result of your troubleshooting. Should the issue persist, there is an additional programming Reset I will have you perform. I look forward to hearing from you! -
When I installe Firefox version 4 my finger print scanner quit working. Any fixes for this?
I downloaded and installed Fire Fox 4.0 a few weeks ago. As soon as I downloaded the new software, my finger print scanner quit working. The scanner light that normally appears when ever there is a request for entering a user name or password no longer turned on and the scanner was no longer functional. I removed the new Fire Fox version and re-installed version 3.6.17. My finger print scanner is now working again.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
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