My screen became unresponsive to scrolling while i was using google.
While i was trying to download some software from one of the poker sites, the scrolling feature became unresponsive and the screen sort of went dim. Any thoughts, i've only had the ipad for about a week?
Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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HT4993 My IPhone 5C screen became unresponsive
My IPhone 5C screen became unresponsive as I was using it. It has never been dropped or damaged, I've tried reseting it, no luck. It has these faint blue and red lines I can see on the screen when it powers on. Please Help! Thanks in advanced
Hello GarrettKoby,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Best of luck,
Mario -
The screen on my iPhone has gone black while I was using it. It just "shut off". The phone is still working as I can hear/see it when it plugs into the computer, but the screen just wont turn on. I've tried the soft reset "holding down home and lock screen" and i've tried to restore settings. I went to the apple store and they said I had to send it to my provider (in another country) but my phone contract has run out.
Is there a way to fix this?
If not, is there some way apple can replace the phone? It's less than 2 years old. Surely the screen shouldn't just give out like that.
Thank youYou wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New... -
My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me.
shahzadfromlahore wrote:
Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me
Who set up the phone? Who's Apple ID was used to activate it? -
Last night while I was using my MacBook pro, it suddenly restart itself and it hang at the white screen. I tried to restart 5-6 times but it appeared to be the same result! Help me!!!,!,
Boot in safe mode
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While i was using my iphone 4s suddnly screen went off with apple logo from there its not geeting on
while i was using my iphone 4s,suddnly went off with apple logo and now its not getting start
You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New... -
while i was using my iphone 4... its screen gets light blue in colur rest all is working as usual... how can i fix it?
See this Discussion...
https://discussions.apple.com/message/19521062?ac_cid=sa123456#19521062 -
If my iPhone was stolen and i want to reactive an old phone using that same number for the time being while i waited to see if I could get my iPhone back, would the iPhone still work while i was using a re-activated old phone of mine?
If a new SIM is activated on the same account for the same number, any existing SIMs for that number are deactivated.
Why exactly would you care if the SIM in the missing device still works or not? -
My iPod Touch 4G just shut off one day while i was using tap to post. tried everything and nothing is working not even iTunes! Is there any hope for me? my iPod is my LIFE!!!!!!!!!!!!!!!! oh by the way none of this happened until i updated to iOS 6.
I have not had any experience in getting any devices repaired so I'm not sure which store to resort to. An official Apple store should more than likely get you what you need, but I'm guessing it's probably more expensive. (if any cost for your situation)
I hope you get your problem resolved.
~Lt. Leviathan -
my ipod 5th gen crashed unexpectedly while i was using my facebook app and then i turned it off thinking it would restart and be alright but when i turned it on like ***?! some of the applications were gone and the setting and appstore and photos and camera are gone like everything that is on it already .. please help me
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.
Try a reset:
- Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
If issue persists try:
- Another known working cable
- Check the charging port for any damage or debris
- You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there -
I got a iphone 3s while i was using bsnl sim in that it get off up while i was taking
i got a iphone 3gs while i was using bsnl sim in that it get off while i was taking and its automatically restart once again
I would not be concerned with you iPod being comprised.since that really can' be done on a non-jailbroken iPod. I suspect it was a popup associated with Reddit. Someone is trying to get you to do something via social engineering. Apple wold not allow you to "update" the Apple camera app.
I would go to Reddit support and see if it has been reported by other -
My ipod shut off while i was using it and now will not come back on what do i do
My Ipod touch shut down while I was using it and will not come back on. Any suggestions on what I should do??
Have you tried holding the Home and Power buttons at the same time? You should let them go when the Apple logo appears.
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My ipad screen has gone blank, I was using it and suddenly blank screen. I have tried connecting to power point for charging but nothing. I hope that someone can advise me I would be most grateful
Connect it to the wall charger and wait about an hour.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
IPad 2 screen went black all of a sudden while i was using it. what do i do
i recently bought an iPad 2 its been working fine since. but today i was using it and i was putting an app in a folder then all of a sudden the screen went black, iv tried pressing the home button and on/off but nothing works
Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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