My screen blacks out during phone use.

Wondering if anyone else has had this issue ...yet.
Started on Friday 1/20 while watching a you tube video, thought it was going through a random reboot.
Screen barely powered on while trying to fix then randomly starts back up.
Happened again Saturday while on Facebook. Did a battery pull.
Then again Sunday using Facebook, once again.
Just curious though... anyone else?
Also, if I have to take it back to the store for the issue that should be covered by factory warranty are they good with in store switch of a new phone?
I used to get those when I had my En-V2
Don't know if smartphones have different ways...
Thanks

Limelemoneez, thank you for sharing your concerns with your device. I have not seen this issue with the Nexus so far. Since this seems to happen mostly when using the Browser and web applications, have you tried clearing cache from your Browser? If not, try this first. Open your Browser, press the 3 dots to go to Settings, choose Privacy & Security, clear cache. If you have installed any antivirus applications, please uninstall those. Also, if you notice this started after installing a new application, please uninstall that app also.
If this issue is still occurring, then I suggest completing a factory reset. This will erase all data from the device and reset to factory default settings. Since this phone does not have an SD card, I would recommend connecting to your computer to backup personal info like pictures, videos, etc. Also, check your Gmail account to make sure pictures backed up.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

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first of all my laptop is : HP Pavilion dv6-6160se Entertainment Notebook
to the problem now
A few days ago my laptops screen started out of a sudden shutting down/turning black( no lights at all ). This was happening while using the laptop at random. The screen had no lights, and if i use a flashlight on it there is nothing. like its turned off completelly.
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Very Noticable details:
7. Since on of the rare fixes requires to move the lid i tried shaking the screen a bit or pushing it slightly to different directions. This actually does the trick and turns the screen back on ( i am right now typing this after using this "trick"
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a) There is a loose LCD cable and when i type a little vibration moves it and ends up in a black screen.
b) I read that if you use a flashlight and you cant see your desktop it means its a bad inverter.
c) Can the inverter have a lose cabe instead of the lcd ?
That's all the feedback i could give you that i can recall now.
Currecntly the screen looks ok ( maybe its the certain angle it has after i moved it so i would aprecciate a fast reply before it goes black again
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P.S. Please feel free to ask me any question if you need more information, i am not a laptop expert but i know more than the average person
This question was solved.
View Solution.

Hi @Ntas
I have read through your post and it seems there are a couple of possibilities, and I noted that you have already tried several of the things I would normally suggest.
I will however post some of those links anyway for you to review, it is always possible there may be something in one of them that may have been missed or may inspire an idea of the cause. Since you mentioned that sometimes just moving the screen will cause the problem or make it disappear, that does seem like either a loose connection or maybe something like pressure on a part of the display causing the issue. Of course that last part may just mean the display is on its last legs, but hopefully not.
First I will give you a link to the service manual, to help you check the connections. Just be careful to read the sections on precautions, to protect yourself and to prevent any other damage.This manual is also useful in that it lists all the compatible parts, so if the display is defective you could use this guide to help order a compatible replacement if you choose to do so. HP Pavilion dv6 Notebook PC - Maintenance and Service Guide
Here are some other sources, that may be helpful to you.
Resolving Problems with Notebook Displays (Windows 7 and Windows 8)
Diagnosing a Liquid Crystal Display (LCD) for Damage
Also for your convenience here is the drivers page for your notebook.
HP Pavilion dv6-6160se Entertainment Notebook PC Drivers
I hope this all helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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