My screen broke and i can no longer see whats happening ive had my phone for 4 months and im under 1 year warranty im sure. they said it would cost me 200$ to replace the phone at the apple store
my screen broke and i can no longer see whats happening ive had my phone for 4 months and im under 1 year warranty im sure. they said it would cost me 200$ to replace the phone at the apple store
Apple's one year limited warranty covers hardware... not physical damage!
Similar Messages
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I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen for too long, it zoomed and I can no longer see what's on it. I can not even unlock it. I can not use my iPad anymore. What shall I do?
Try double tapping with three fingers and see if that reduces the screen image. If it does, unlock the iPad and go to Settings>General>Accessibility>zoom>Off. If double tapping with three fingers doesn't work, try triple tapping the home button instead.
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On my lap top one of my apps was pushed to the right side of my screen to where I can no longer see it, however, when I do an app expose it pops up. Unfortunately as soon as I click on the app it disappears again. How do I fix this?
Try relaunching the Finder. Type command, option and esc (three keys together), click on Fidner, then Relaunch.
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My company has developed a computer peripheral that is not in the market. I would like to offer it to the Apple Stores. How do I make the approach? Thanks, Dcaps
Apple corporate contacts are on their web page:
http://www.apple.com/contact/ -
so ive had my ipod touch 5 gen for 8 months and the charger i got with my ipod has stoped working is there anyway i could get a new charger(the wire) without paying any money? if so where do i go? i still have my reciept of my purchase btw
Also if anyone lives in Auckland(NZ) where is the apple store or do you know any other stores in auckland that can get a charger from that are apple certified
ThanksThe cable carries the same warranty as the device with which it came. Bring it to Apple. If a hardware defect is noted (and not misuse) then the cable will be replaced.
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Will Apple only void all warranties if it's jailbroken? Since mine is only unlocked, I was wondering if I'd be taken care of.
Anyone have experience w/ this?The camera problem is commonly a Hardware Problem covered by Warranty or AppleCare Coverage. I would take the iPhone to Apple for Warranty Coverage. If the Genius decides to replace your iPhone, you will get a like new replacement iPhone 4 in perfect condition. Apple will not repair the iPhone, you will get a completely new to you iPhone. If the Genius determines you are out of Warranty, then you go home with your iPhone same as it currently is.
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Ive had my ipod for 13 months and the battery died!
is there no way i can get this fixed for free?!?
i just want my ipod back, and they plan to have these batterys to die after 12 months so why should i have to pay?It's unusual for the battery to simply die. Li-Ion batteries gradually lose capacity over the course of time; it typically takes several hundred full charge cycles before significant degradation occurs. I believe Apple states that after 400 charge cycles, an iPod battery retains about 80% of its original capacity. I've had a 5th Gen Video for about three years and it is still going strong. The typical reason an iPod battery (or any rechargeable) just dies is due to moisture.
In any event, regardless of why the battery died, if your iPod is 13 months old, you will need to pay to replace the battery. This link explains Apple's battery replacement policy. -
I am beyond irritated with apple!! Need help with my appleid!! I have gotten 3 seperate appleidaccounts and it doesn't give me the options to not put my credit card information on their!!!! I can't access any free apps on my phone and I'm mad!!! I called apple and they wanted to charge me 300 dollars to tell me how to fix it!!! I will never buy an iPhone again if I can't fix the freaking problem!!!! Someone please help!!!!!
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card:
http://support.apple.com/kb/HT2534
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application.
My bill will be considerably less than $300. -
I am new to apple products. Have a Window 7 PC, I phone 4s and Ipad . I want to move an audio book purcahsed on the Ipad to my I phone so I signed up for the cloud because it said what I described above would be possible. How do I do it? Also, how can I see exactly what is in "my Cloud" and selectively downloard the bits and pieces of what is in m cloud to a particular device. Thanks in advance to anyone and everyone.
Thanks pvonk, I will try downloanding the book from the Iphone right now.......
Just tried to download and it wants me to buy it again? Is there some way around this? I guess I thought that was the whole point of the cloud, buy it once and access from any of your devices right?
Also, I have logged into the icloud.com as suggested and will plink around there for a bit and try to understand. It is just all so dang different that what I am used to; Apple's way, that is.
Thanks again for the Icloud tip and if you know of a way to download without making a 2nd purchase I would sure love to hear it!
Geez. one other thing (I guess I am complaining) but I bought more space in the cloud, they took my cash fast enough but have not yet increase the size of my storage space yet? Is Apple sometimes slow to get internal stuff done? -
Dissapointed with apple itunes account
Update.... After a 24 hour e-mail delay, itunes cancelled my subscription with netflix and refunded my money. Itunes also asked me to resubscribe to netfix through them. I called Netfix and had my subsription started again in less than 2 minutes not using itunes. It was so nice being able to talk to someone on the phone with instant satisfaction. Sorry itunes, with today's technology there is no excuse for e-mail delays.
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corrected spelling
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I seriously don't feel like using contact support and want to know how to send a rescue email.
From the Firefox help files;<BR><BR>
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches. -
My 1 year and 1 month old iPhone 4s developed a WiiFi fault which it was not possible to resolve. I visited the Apple store in Brighton for the assistance of a Genius. He too was unable to resolve the fault. He said that as the phone was over a year old that there was nothing that he could do for me as the phone carries a 1 year warranty. He offered to sell me a reconditioned iPhone 4s as a replacement. This cost me a further £150.00. I was/am still paying for the phone through my contract, the phone that I no longer have!
A work collegue had a similar fault with his iPhone, although his phone was older by approx 6 to 10 months. He did what I did and visited the local Apple store to see a Genius and was straight away offered a brand new replacement phone for no additional payment.
Has anyone else had a similar experience and does anyone have any advice? I am furious about this double standard of customer support! And I can not find a way to email to Apple directly for customer service advice!Thank you for your advice. If I lived closer to the store I would do just that. By using the forum it was not my intention to breach any TOS.
I speak to collegues and people advise me to email to Apple. They say that Apple always looks after its customers. I only wish to find a way to email to Apple to see if there is anything that they can do for me. I suspect not.
You regular forum users appear to me to be well versed Apple device users and as such maybe you could point me in the right direction to be able to email to customer support as I can not find a link! -
I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
thanks,
K
Message was edited by: K Paton1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2 -
G5 disk crash, why can't I get OS 10.5 from the Apple store?
My G5 internal disk crashed, so i bought a new disk to replace it, but could find neither my 10.4 or 10.5 disks, never thought i would need them. Strange that the Apple store no longer offers 10.5, as that's what's needed for a G5, as we all know, 10.6 only works with intel. Do I really need to buy used ones on ebay for $150+?
Phone Apple and ask for a product specialist.
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