My screen crack on my ipod how can i get it fix

So I brok the screen on my ipod touch how can i get it fix i have 1 year wareat on it and i'm woundering if it is coverd in my wareat

Hi @twilat,
Welcome to the HP Forums!
I understand that you scanner bulb is to low with your HP Officejet J4680, on Windows 8.1. I am happy to look into this for you!
Some questions for you, if you do not mind:
Are you able to place a sheet of paper on the scanner glass and make a copy of it? Or does the printer provide the same error message?
Is the printer plugged into a surge protector? Or Directly into the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. 
If you make a copy and lift the scanner lid, do you see the light bulb come on, and the scanner bar moving?
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

  • So my Ipod Touch 4g screen cracked excedpt for the touch screen part how can i get that fixed?

    So my Ipod Touch 4g screen cracked excedpt for the touch screen part how can i get that fixed?

    Apple will exchange you iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    Sometime if you make an appointment at he Genius Bar of an Apple store they will replace it at not cost.
    There are alos third-party places like:
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I-tunes Library was deleted, contents is on Ipod, how can I get back to lib

    My I-tunes Library was deleted, All contents is on Ipod, how can I get all my music back into my library? Is it possible?

    There is another way to retreive music from your iPod when it has been accidently deleted from your PC (I don't own a Mac, so cannot help there)which doesn't involve buying rip-off software. This is a very basic thing to do and following the instructions below, it is something a novice can do - tested it on my wife who is a total technophobe (and I hope you appreciate the moaning I got from forcing her to test it lol)
    First change the settings in iTunes that automatically sync the iPod with the current iTunes library (or you will end up with a blank iPod too!)by clicking on "Manually manage songs and playlists" and also click on "Enable disk use". These are on the "iPod" tab within the preferences on iTunes (click on "Edit" then on "Preferences").
    Next, double-click on "My Computer" and then on the iPods icon, which shows as a removable drive. In the iPod folder you now have on screen, click on "Tools" and then on "Folder Options". Now click on the "View" tab and then look for "Hidden files and folders". Just under that is an option to "Show hidden files and folders"
    Now you have done all that - now comes the part where you recover all that music!
    You should now see a folder called "iPod_Control". That is where your music folder is hidden. Now you have to add the Music folder within the "iPod_Control" folder to your library using iTunes itself....
    First close iTunes down and then run it again. Click on "Edit" and then "Preferences", click on the "Advanced" tab and make sure that the "Keep iTunes Music folder organised" tab and the "Copy files to iTunes Music folder when adding to library" tab are both ticked and click on "OK".
    Next, click on "File" then click on "Add Folder to library". You need to point iTunes at the "Music" folder on your iPod, to do this scroll down the locations until you see "My Computer", click on it and then look through the locations for the iPod and click on that. Next, click on "iPod_Control" and finally onto "Music".
    Now click on "OK" and prepare to wait for quite a while while iTunes recovers your music.
    When you have finished that, you should tidy up by returning a few settings back to their original places. Just go back through the process and re-hide hidden folders (open "My Computer" and click on "Tools", "Folder Options", then the "View" tab. Change the "Hidden files and folders" to "Do not show" and click on "OK". Lastly, in iTunes, click on "Edit", "Preferences", "iPod" and change the setting to "Automatically update all songs and playlists", then untick the "Enable disk use"and click on "OK"
    Windows XP Pro

  • My music has disappeared from my laptop but is still on my IPad and IPod how can I get it back on my laptop

    My music has disappeared from my laptop but is still on my IPad and IPod how can I get it back on my laptop

    See Empty/corrupt iTunes library after upgrade/crash or
    Recover your iTunes library from your iPod or iOS device.
    tt2

  • The smaller picture in face time bounced around the screen and has disappeared. How can I get it back.

    The smaller picture in face time bounced around the screen and has disappeared. How can I get it back.?

    I take it this was during a call? Close the app and open it again.
    Failing that, and when the call is over, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank. Be patient, the device will power ON again in the normal way. It is app and data safe!]

  • HT4061 Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

    Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

    Probably too late to do anything but replace the device at this point.
    Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs.  Only then should the user attempt to power the device on.

  • HT203167 I have purchased Forbes magazine thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

    I have purchased Forbes magazine annual subscription
    thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Regards.

  • I have got locked out of my ipod how can i get back in

    I have got locked out of my ipod how can i fix this

    Do you mean the iPod is now disabled from entering in the passcode incorrectly too many times?  If so, see this article.
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    B-rock

  • My laptop hard disc has lost all files and folders my music is still on my ipod how can i get it  back inmy library

    HELP !My laptop is died Ive used recovery disc which restored it but ive lost my music but it isstil on my ipod how can i put it back in itunes library without syncing + losing it all?

    Transfer iTunes' purchases by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Tranfer other stuff by using the info in this previous discusssion.
    Best iPod to PC
    After you get the stuff in your iTunes library you may have to let iTunes erase the iPod and replace it s contents with what is now in your iTunes library.

  • TS2634 My Ipod Touch fell and cracked. It works but, can I get it fixed?

    My Ipod Touch fell on cement and now, It is not looking in good shape..It cracked. So, i was wondering if i could find some answers. Can i get it fixed or do i need to buy a new one and lose all my progress?

    If it works, make a backup. Go to Settings > iCloud > Storage & Backup > Back Up Now (assuming you have iOS 5.0 or later; if not, let us know).
    Technically, you don't need to buy a new one. You get a discounted rate for an out-of-warranty replacement iPod since this type of damage is not covered under the warranty. For exact pricing, see: http://www.apple.com/support/ipod/service/prices/
    You do not lose your progress if you have a backup.

  • Podcast Authors appear in "Artists" on my Ipod - How can I get rid of that?

    I use iTunes to subscribe to podcasts. After synchronizing, the podcasts appear on my Ipod in my "Podcasts"-folder as they should. But the Authors also appear in the "Artists"-folder, which I find very confusing.
    How can I get rid of that?
    Ipod Nano 2nd Gen Windows XP
      Windows XP  

    Select the Podcast you want to change in iTunes
    Hit COMMAND -I for the Get Info window
    Select the INFO tab
    Make your changes there and dont forget to save before you exit the window.

  • HT1695 The Wifi icon on my ipod touch is not functioning. how can i get it fixed

    The Wifi icon on my ipod touch is not functioning. how can i get it fixed

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • My computer has been wiped but I still have the songs on my ipod how can i get them back into my newly downloaded itunes?

    My computer has been wiped and I've lost everything including itunes.  I have the songs on my ipod how do i get them back into my newly downloaded itunes?

    Please see the Knowledge Base from turingtest2 below
    https://discussions.apple.com/docs/DOC-3991

  • Ive smashed my iphone 4s screen, how can i get it fixed

    ive just dropped my phone, can i get it fixed and how much does it cost?

    Apple will offer you a replacement iPhone 4S for £146.44
    Full details for out-of-warranty replacement here.

  • Henry dropped the Ipod touch and cracked the screen.  How can I get this fixed.

    Hi,
    Henry dropped his Ipod touch and cracked the screen and put in a passcode and now has forgotten his passcode.  Need to know how I can get the screen fixed and or if it is covered on the 1 year warranty?  How can I unlock the Ipod without the passcode?
    Any info would be greatly helpful!
    Lori Neumann

    Take to an Apple retailer. Such damage is not covered by your warranty.
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
    Verify that you are using the latest version of iTunes before attempting to update.
    Connect your device to your computer.
    Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
    Select the Summary tab.
    Select the Restore option.
    When prompted to back up your settings before restoring, select the Back Up option (see in the image below). If you have just backed up the device, it is not necessary to create another.
    Select the Restore option when iTunes prompts you (as long as you've backed up, you should not have to worry about restoring your iOS device).
    When the restore process has completed, the device restarts and displays the Apple logo while starting up:
    After a restore, the iOS device displays the "Connect to iTunes" screen. For updating to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of iOS, keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated."
    The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
    Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    If necessary, open iTunes. You should see the following "recovery mode" alert:
    Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Maybe you are looking for