My screen cracked, will Apple replace it after 1 yr?

It cracked by touching the screen to close it shut.  It wasn't dropped or handled roughly.  Its been 1.5 yrs since purchase.

The Apple warranty only covers manufacturing-related defects.  Closing the lid with sufficient force to crack the screen would constitute "rough" handling.

Similar Messages

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    lllaass wrote:
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    Apple Retail Store - Genius Bar
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  • Will apple replace my cracked screen iphone 4

    my phone screen is cracked, will apple replace it for free?

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  • Will apple replace a ipod touch 4g with a cracked screen???

    my ipod fell n got cracked:\
    will apple replace it???
    i got a one year guarantyc:

    No you need some special protection but there are afew options
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    2) check the receipt and if its under a year old call the store you got it at (if you got it at an apple store you can try but dont get your hopes up)
    3) buy a replacement sceen kit they come with the screen and the tools to extract the old
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  • I car led my iPad screen and do not have Apple care, will apple replace this ?

    I cracked my iPad screen. Will apple replace ? I do not have apple care as it was a gift ?

    It will cost you approximately US$219.00 to US$299.00 depending on the model.
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  • Will Apple replace phone if screen cracks

    Will Apple replace an iPhone if the phone has a crack? Phone is still under original warranty. Crack is about half and inch toward the top. Does not affect view or applications.

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
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    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
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    2. Buy and replace screen yourself: iFixit

  • Will Apple replaced a cracked screen iPod?

    My iPod's screen is cracked. It has been for a while.
    Recently, my iPod has been not working for no reason known to me. It is not showing up in windows or itunes. Will Apple replace it? (I bought it 3 months ago, I think its still under warranty) Or will they just say that I'm only doing it because of the screen?

    My gut feel is that Apple will allege that the same abuse that caused the crack has caused these conditons. However, if you're in the U.S., call 800-275-2273 and ask. I have heard that they do occasionally bend the rules.

  • My ipod touch 4g screen has cracked i do not know how this happened, will apple replace it? im willing to pay a price

    my ipod touch 4g screen has cracked i do not know how this happened, will apple replace it? im willing to pay

    Apple will exchange the iPod for this price:
    Apple - Support - iPod - Repair pricing
    Here is one third-party place.  Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • HT4061 My daughter has a cracked screen on her iphone 5c and cannot unlock it. Will Apple replace and at what expense? How do I get the serial number if I cannot unlock the phone. When it's plugged into the computer it asks for the code.

    My daughter has cracked the screen on her iphone 5c. Someone knocked into her whilst she was holding it. Will Apple replace it and at what cost. Also have tried contacting apple via the website however they ask for the serial number which I cannot access. Have tried connecting to iTunes and it asks for the phone to be unlocked.

    Helps to say, this is a WW forum
    A few Apple retail Stores in UK replace the screen call those nearest to check if they can I think price is c £99
    If not the Out of warranty exchange price is £209 over the counter
    If iTunes has ever been used to sync then the the serial # will be imbedded
    iTunes>>>edit>>>>preferences>>>> devices >>> hover over device and details show up

  • Will apple replace a 4th gen cracked screen for free?

    Will apple replace a 4th generation iPod touch with a cracked screen for free?

    No. A cracked screen is defined as accidental damage and accidental damage is not covered by the warranty. IIRC, the out of warranty fee is $99 for an iPod 4.

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