My screen does not respond to any touch commands on new 4S

The screen on my new 4S does not respond to swiping in order to configure.  In addition, when I try to turn it off, it will not respond to cancel or swiping.  I have tried to reset to no avail.  Is there something else to try?

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

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