My screen goes blank when I go into Itunes store

It's so annoying! I redeemed a gift card but cannot download anything, because the screen goes blank after literally five seconds. Any ideas?

Go to the Apple in the upper left corner and select About This Mac, then click on More Info, then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.

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  • When i view my itunes store, it comes up then screen goes white., when i view my itunes store, it comes up then screen goes white.

    i cant seem to go on my itunes store without it dissaperaing or making a purchase because the screen always goes white. ahhh what to do?

    I was struggling with this since my latest Itunes update.  Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store".  reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes.  (By the way, I had rebooted my computer several times over the last few days).  I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
    ****..feels good to actually write an answer rather than writing a questions.
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    Have you tried resetting the iPad:
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    Go to the Apple in the upper left corner and select About This Mac, then click on More Info, then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.

  • On my iphone 4 when I go into itunes store there is no option for apps

    On my iphone 4 when I go into itunes store there is no option for apps. I want to download a free app but I can't get to them.

    Hello GiteQueen,
    To find apps on your iOS device, you're going to use the App Store:
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    Hi,
    As your request is relate to Excel for Mac, better to post your issue to the forum below:
    http://answers.microsoft.com/en-us/mac
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    Wind Zhang
    TechNet Community Support

  • My macbook boots up get a screen picture then screen goes blank, when boots up I get the sound then a screen then screen goes black is this a battery problem or something else?

    my macbook boots up, I get a screen picture then screen goes blank...I get the start up sound, then a picture, then the screen goes blank but computer is still on..does anyone know what the problem is...do I need a new battery or am i just screwed.

    Hello nosaint1961,
    It sounds like you are unable to successfully boot your computer to your desktop. I would use the troubleshooting from the following article to help troubleshoot what is happening named:
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    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
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    Most iPhones have the Setting Auto-Lock set to 1 minute. So at, 1 minute the screen automatically turns OFF, turns black, blank. You can set this to other time lengths or Never. Tap Settings App > General > Auto-Lock.

  • Screen goes blank when I open iTunes

    WWhen I open iTunes the screen goes blank (white ) freezes up,

    Hello m0r5o1t5s,
    The following article provides infomation and steps that can help stabilize iTunes.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
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  • Iphone 3gs screen goes blank when it rings/gets a text

    My iphone screen goes white when i get an incomming call. I can answer it if i slde my finger across the general area where the answer switch will be.
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    Does anyone know if this can be fixed? If not will i be able to get a replacement. I'd be willing to pay as its out of warranty?
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    Remove your case and see how it works. It may be blocking the proximity sensors that turn the screen off/on during a call.
    Message was edited by: paulcb

  • Z10 Screen goes blank, when restarted now rotates between blackberry screen and blue loading screen

    Last week I was having issues with my blackberry where the screen was going blank and I had to restart the phone. I had recently installed a software update and so when I took it into Telus the guy explained that the sotware may not hae installed correctly so he walked me through the blackberry restore steps via blakcberry link. So I did restore my blackberry.
    But a couple days later, it's back to its old tricks - the screen just goes black and I have to restart it. The trouble it is won't currently restart. At the moment it is rotating between the black and white "Blackberry" screen and the blue loading screen. 
    Was I unlucky enough to have the software install incorrectly both times, or is there something else going on?

    ctyers wrote:
    Last week I was having issues with my blackberry where the screen was going blank and I had to restart the phone. I had recently installed a software update and so when I took it into Telus the guy explained that the sotware may not hae installed correctly so he walked me through the blackberry restore steps via blakcberry link. So I did restore my blackberry.
    But a couple days later, it's back to its old tricks - the screen just goes black and I have to restart it. The trouble it is won't currently restart. At the moment it is rotating between the black and white "Blackberry" screen and the blue loading screen. 
    Was I unlucky enough to have the software install incorrectly both times, or is there something else going on?
    Blue loading screen? That is hardly known to be a "loading screen".... does the device get out of the blue screen by itself or you have to intervene? 

  • When I go into iTunes store, the screen flashes and I cannot click on anything. Anyone know what may be going on?

    Having trouble selecting music for purchase on iTunes Store because the screen flashes the visual images, then goes blank (white).  Does anyone know what the problem could be? 

    Could also be that as you are an American .. you have an american creditcard, social security and all that...
    now you try to log/connect in Germany .. this could be a security conflict as they will see where your IP is coming from ...
    All in all, they want to prevent any kind of cardstealing and stuff ... just contact them, explain, and they will prob help you out!! ( cuz they sure doesn't wanna loose those nickels and dimes ppl put into their pockets )!!!!

  • I have a Windows 7 Computer.  When I go into itunes store, it comes up, and I can navigate in it, but a box keeps appearing saying accessing itunes store.  I then get a session timed out, so can't purchase anything.

    I own a Windows 7 computer.  I can get into itunes okay, and I can get into the itunes store okay.  After I am in the store, a box keeps appearing that says "Accessing itunes store".  It goes on and off.  I am able to navigate when the box is not showing.  If I try to download music,  I get to the point where I need to agree to the agreement contract, then says "Session Timed Out."  I have the latest versions of itunes and all my Windows Updates.  What can I do about this?

    I was struggling with this since my latest Itunes update.  Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store".  reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes.  (By the way, I had rebooted my computer several times over the last few days).  I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
    ****..feels good to actually write an answer rather than writing a questions.
    Eman

  • How come whole screen goes blank when cropping ?

    As per this previous post
    Rosie Perera, "How come whole screen blinks when cropping?" #, 24 May 2007 7:12 pm
    I am experiencing the same problems with the same degree of frustration as the OP.
    When the mouse/pen is held following a crop the image and pallette windows go blank, and when the pointing device is released the image and pallettes are restored. Again, problem is not easy to replicate, but can happen with the marquee and ruler tools as well - was this issue ever resolved ?

    Just done some more experimenting - if you take the palletes outside the main photoshop window, they don't suffer this problem. Also if you take the image window outside of the photoshop window before trying to apply the crop, its image is OK. It seems that only the elements within the main photoshop window are effected. Sounds more like a photoshop bug than a driver problem ??

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